1st Edition

The Aftermath of Reengineering Downsizing and Corporate Performance

By William Winston, Tony Carter Copyright 2000
180 Pages
by Routledge

184 Pages
by Routledge

184 Pages
by Routledge

Explore the multifaceted steps needed for a successful reengineering process! With The Aftermath of Reengineering: Downsizing and Corporate Performance, you will explore the effectiveness of business organizations after they have significantly changed how they do business. Reengineering is based on the concept of significantly altering existing business models and thinking by reinventing the way... Read more
Contents
Section I: Introduction to the Aftermath of Reengineering
  • Chapter 1. Management and Reengineering
  • Introduction
  • Reengineering's Dark Side: Layoffs
  • Management's Role
  • Efficient Organizations
  • Strategic and Societal Consequences
  • Chapter 2. The Aftermath of Reengineering
  • Introduction
  • Job Stress
  • The Aftermath of Reengineering
  • Case Study
  • Section II: Practical Outcomes
  • Chapter 3. Urgency Theory
  • Introduction
  • Effective Reengineering
  • Employment Performance
  • Case Study
  • Chapter 4. Customer Focus
  • Introduction
  • Customers and Reengineering
  • Case Study
  • Chapter 5. New Management Tools
  • Introduction
  • Process Redesign
  • Reengineering's Effectiveness
  • Balanced Scorecard
  • Virtual Offices
  • Outsourcing
  • Technology
  • Modularity
  • Crisis/Risk Management
  • Boards and Council Concept
  • Business Agility
  • Case Study
  • Section III. Strategic Developments
  • Chapter 6. Organizational Comunication
  • Introduction
  • Business Communication
  • Reengineering Goals
  • Effective Communication
  • Business Meetings
  • Business Research
  • Empowerment
  • Teams
  • Performance Measurement Systems
  • Case Study
  • Chapter 7. Professional Development and Learning
  • Introduction
  • Effective Practices of Companies That Achieve Competitive Success
  • Case Study
  • Section IV: Examination of Various Organizations and Reengineering
  • Chapter 8. An Evaluation of Best Practices Resulting From Reengineering
  • Introduction
  • AT&T
  • Restructuring the IBM Sales Force
  • Hewlett Packard and Reengineering
  • Health Care and Reengineering
  • Pennsylvania State Employees Credit Union
  • Personal Restructuring
  • Integration Management
  • Conclusion
  • Case Study
  • Index
  • Reference Notes Included

Biography

William Winston, Tony Carter