1st Edition

The Basics of Benchmarking

ISBN 9780527763015
Published August 29, 1995 by Productivity Press
80 Pages

USD $20.95

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Book Description

The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered a