The CIO's Guide to Oracle Products and Solutions: 1st Edition (Hardback) book cover

The CIO's Guide to Oracle Products and Solutions

1st Edition

By Jessica Keyes

Auerbach Publications

288 pages | 45 B/W Illus.

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Hardback: 9781482249941
pub: 2014-09-02
eBook (VitalSource) : 9780429171697
pub: 2014-09-02
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From operating systems to the cloud, Oracle’s products and services are everywhere, and it has the market share to prove it. Given the share diversity of the Oracle product line, and the level of complexity of integration, management can be quite a daunting task.

The CIO's Guide to Oracle Products and Solutions is the go-to guide for all things Oracle. It provides management-level guidance on how to successfully navigate and manage the full range of Oracle products. The book presents management best practices and user/developer lessons learned in the use of Oracle products and services.

Supplying both conceptual and technical views, the text focuses on what CIOs need to do to orient, or reorient, their organization toward the use of Oracle products and services. It describes how to develop a strategic framework for the use of these products and services rather than the specific product or service itself. This strategic framework will help you to prepare, educate, keep up with change, mitigate risk, and implement with the confidence needed to succeed.

Providing an overview of the suite of Oracle technologies and solutions, the book covers the heart of the Oracle products set, including Oracle analytics, enterprise performance management, Oracle cloud, data management, application development, social business, and fusion. It examines compliance and security issues and includes metrics to help you evaluate potential solutions.

The book also provides readers with access to a set of helpful resources on the book’s page at, including cloud procurement best practices, cloud migration tips, a sample project procurement plan template, and various glossaries.

Table of Contents

Agile PLM

What Is PLM?

Phases of Product Life Cycle

Phase 1: Conceive—Imagine, Specify, Plan, Innovate

Phase 2: Design—Describe, Define, Develop, Test, Analyze, and Validate

Phase 3: Realize—Manufacture, Make, Build, Procure, Produce, Sell, and Deliver

Phase 4: Service—Use, Operate, Maintain, Support, Sustain, Phase Out, Retire, Recycle, and Dispose

Cross Phases

User Skills

Concurrent Engineering

Bottom-Up Design

Top-Down Design

Both-Ends-against-the-Middle Design

Front Loading

Design in Context

Product and Process Life-Cycle Management

PLM Related to Innovation Management

Generating Innovation

Computerized Brainstorming

Sustainable Innovation

The S-Curve and Innovation Management


What Makes a Business Guru?

Innovation Management at Microsoft

Six Steps for Increasing Creativity and Productivity

Rewarding Employees for Innovative Ideas



Oracle Analytics: Business Intelligence and Analytic Applications

Business Intelligence

Using Information Technology to Gather Intelligence

Value of Executive Information Systems

The Science of Gathering Business Intelligence

Checklist for the Information Audit

Selecting What Needs to Be Known

Collecting the Information

Transforming the Collected Information into Finished Products

Distributing of the Finished Product to Appropriate Staff

Lincoln National Corporation

Competitor Analysis

Automatic Discovery Programs—a.k.a. Data Mining

Data Mining

Data Visualization

Big Data



Oracle Enterprise Performance Management

Performance Management Fundamentals

Balanced Scorecard

Developing Benchmarks





Analytic Hierarchy Process



Social Business

Oracle’s Offerings

Why Social Networking

Social Network

Software Engineering Social Network

Collaborative Applications

Social Networking Tools at Work

Tools That Provide Networking Capabilities

Wikis in Action

Semantic Web

Virtual Worlds

Knowledge Management Tools



Oracle Cloud

Managing the Cloud

Selecting a Cloud Service

CSP and End-User Agreements

Terms of Service Agreements

Nondisclosure Agreements

Service-Level Agreements

Terms and Definitions

Measuring SLA Performance

SLA Enforcement Mechanisms

CSP, Organization, and Integrator Roles and Responsibilities

Contracting with Integrators

Clearly Defined Roles and Responsibilities



Continuous Monitoring

Incident Response

Key Escrow


Audit Logs

Privacy Impact Assessments (PIA)

Data Location

Breach Response



Data Management

Oracle and Data Management



Data Warehouse: Data Marts

Operational Data Store

Data Access


Resource Management

The Data Warehouse

Source Systems

Data Staging Area

Data Warehouse Database

Data Marts

Extract Transform Load

Business Intelligence (BI)

Metadata and the Metadata Repository

Data Storage Structures

Extraction, Transformation, and Load

Good Data-Management Practices

Data-Management Roles

Data Sponsor

Data Steward

Data Administration

Database Administration

System Administration and System Support

Data Management Responsibilities



Application Development

Principles of Software Engineering

Software Developer

SDLC: Systems Development Life Cycle

Feasibility Study: The First Step

Information-Gathering Channels

Diagramming or Modeling the System

Developmental Methodologies

System Design

Object-Oriented Methodologies











Making the Outsourcing Decision

Phase 1: Analysis and Evaluation

Phase 2: Needs Assessment and Vendor Selection

Phase 3: Implementation and Management

Procurement Planning

Description of the Project

Market Research

Acquisition Methodology Steps

Procurement Risk Management

Contract Management Approach



About the Author

Jessica Keyes is president of New Art Technologies, Inc., a high-technology and management consultancy and development firm started in New York in 1989.

Keyes has given seminars for such prestigious universities as Carnegie Mellon, Boston University, University of Illinois, James Madison University, and San Francisco State University. She is a frequent keynote speaker on the topics of competitive strategy, productivity, and quality. She is a former adviser for DataPro, McGraw-Hill’s computer research arm, as well as a member of the Sprint Business Council. Keyes is also a founding board of director member of the New York Software Industry Association. She completed a two-year term on the Mayor of New York City’s Small Business Advisory Council. She currently facilitates doctoral and other courses for the University of Phoenix and the University of Liverpool. She has been the editor for WGL’s (Warren, Gorham & Lamont) Handbook of eBusiness and CRC Press’s Systems Development Management and Information Management.

Prior to founding New Art, Keyes was managing director of R&D for the New York Stock Exchange and has been an officer with Swiss Bank Co. and Banker’s Trust, both in New York City. She holds a Masters of Business Administration from New York University and a doctorate in management.

A noted columnist and correspondent with over 200 articles published, Keyes is the author of the following books:

The New Intelligence: AI in Financial Services, HarperBusiness, 1990

The Handbook of Expert Systems in Manufacturing, McGraw-Hill, 1991

Infotrends: The Competitive Use of Information, McGraw-Hill, 1992

The Software Engineering Productivity Handbook, McGraw-Hill, 1993

The Handbook of Multimedia, McGraw-Hill, 1994

The Productivity Paradox, McGraw-Hill, 1994

Technology Trendlines, Van Nostrand Reinhold, 1995

How to Be a Successful Internet Consultant, McGraw-Hill, 1997

Webcasting, McGraw-Hill, 1997

Datacasting, McGraw-Hill, 1997

The Handbook of Technology in Financial Services, CRC Press, 1998

The Handbook of Internet Management, CRC Press, 1999

The Handbook of eBusiness, Warren, Gorham & Lamont, 2000

The Ultimate Internet Sourcebook, Amacom, 2001

How to Be a Successful Internet Consultant, 2nd ed., Amacom, 2002

Software Engineering Handbook, CRC Press, 2002

Real World Configuration Management, CRC Press, 2003

Balanced Scorecard, CRC Press, 2005

Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner’s Guide, CRC Press, 2006

X Internet: The Executable and Extendable Internet, CRC Press, 2007

Leading IT Projects: The IT Manager’s Guide, CRC Press, 2008

Marketing IT Products and Services, CRC Press, 2009

Implementing the Project Management Balanced Scorecard, CRC Press, 2010

Social Software Engineering: Development and Collaboration with Social Networking, CRC Press, 2011

Enterprise 2.0: Social Networking Tools to Transform Your Organization, CRC Press, 2012

Bring Your Own Devices (BYOD) Survival Guide, CRC Press, 2013

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Production & Operations Management
COMPUTERS / Database Management / General
COMPUTERS / Information Technology