This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills.
The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice.
Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.
Table of Contents
Section 1: COACHING CONTEXT
1 Coaching defined and explored
2 The business case for coaching
3 Developing a coaching culture in your organisation
Jonathan Passmore & Kristina Crabb
SECTION 2: UNDERSTANDING YOURSELF AND YOUR CLIENTS
4 Understanding yourself as a coach
5 Understanding your clients
6 Non-violent communication
7 Understanding the coaching relationship
SECTION 3: CORE COACHING SKILLS
8 Goal-setting in coaching
Ruth E. Price
9 Questions in coaching
10 Listening in coaching
11 Affirmations, reflections and summaries in coaching
12 Tools and techniques in coaching
Sarah Leach and Jonathan Passmore
13 Silence in coaching
Arthur F. Turner
14 Using emotions in coaching
15 Balancing challenge and support in coaching
SECTION 4: COACHING APPROACHES
16 The universal eclectic model of executive coaching
17 Behavioural coaching: The GROW model
18 Person-centred coaching
Richard Bryant Jefferies
19 Solution-focused coaching
20 Cognitive-behavioural coaching
21 Gestalt coaching
22 Systems-Psychodynamic coaching
23 Neuroscience coaching
24 Narrative coaching
25 Systemic team coaching
Lucy Widdowson & Paul J. Barbour
26 Career coaching
27 Outdoor eco-coaching
Alexandra Burn & Anne-Marie Watson
28 Acceptance and Commitment Coaching
29 Positive psychology approached to coaching
Christian van Nieuwerburgh & Robert Biswas-Diener
30 Developing an integrated approach to coaching
SECTION 5: COACHING ISSUES
31 Ethics in coaching
Ioanna Iordanou & Rachel Hawley
32 Contracting in coaching
33 Feedback and evaluation in coaching
Jonathan Passmore & Dave Tee
34 AI and digital technology in coaching
SECTION 6: CONTINUING COACH DEVELOPMENT
35 Supervision in coaching
36 Manager as coach
37 Reflective practice in coaching
38 Establishing your coaching business
SECTION 7: TOOLS AND TECHNIQUES FOR COACHES
39 Fifteen tools and techniques for coaches
Jonathan Passmore is Director of the Henley Centre for Coaching. He has also held a number of executive and non-executive board roles and worked for global consulting firms, including PwC and IBM. He has also edited and written 30 books and over 100 scientific articles.
"This thought-provoking book provides an accessible pathway from current academic thinking to practical advice. Recommended reading for all coaches wishing to deepen their knowledge and sharpen their practice."
Dr Gill Stevens, Programme director – Coaching, University of Cambridge, UK
"Coaching is the personnel development instrument of the future. This handbook provides an excellent practical and scientifically sound foundation for preparing for this future as a coach."
Professor Dr Carsten C. Schermuly, Vice President Research at SRH Berlin University of Applied Sciences, Germany
"This is the go-to book for novice coaches through to seasoned practitioners."
Jeannette Marshall, Director of Accreditation, Association for Coaching (Global)
"A must-read handbook for students, novice and experienced coaches and academics. With the right balance of cutting-edge theory and practice, this is by far the most thought-provoking and comprehensive book on coaching currently available."
Dr Andrea Giraldez-Hayes, Programme Director – Coaching and Positive Psychology, University of East London, UK
"This handbook is a stimulating and eclectic guide to key areas of coaching theory and practice. Presented in seven sections that include discussion of issues, necessary skills and approaches, it makes a most worthwhile addition to the literature base."
Dr Elaine Cox, Senior Lecturer, International Centre for Coaching & Mentoring Studies, Oxford Brookes University, UK
"What a fantastic, science-based practitioners handbook! Great value for all those who want to become dedicated professional coaches helping to unlock peoples’ full potential in an increasingly challenging world. An absolute must have for any coaching student!"
Dr Robert Wegener, Co-Responsible of the Coaching Studies FHNW (University of Applied Sciences North Western Switzerland), Initiator of the International Coaching Conference, author and editor, and Business Coach
"As professional coaching begins to reach a stage of maturity, it is crucial we have a credible resource supported by thoughtful and evidence-based reflection. This handbook offers the pathway for sustainable practice and decision-making either for those interested in their development as coaches or for those looking for a reference book in coaching services."
Alexandra Barosa Pereira, Programme Director – Professional Certificate in Executive Coaching, Nova Business School, Lisbon, Portugal
"I love the way this book is like being able to knock on the doors of the individual expert practitioners, and have a chat with each of them, all in one place."
Dr Patricia Bossons, Leadership Development and Coaching Lead, Massey Business School, New Zealand
"The scope and substance of this book make it ideal as a text for coach education and as a resource on every coach’s bookshelf."
Francine Campone, Ed.D., MCC, Coaching & Coach Development
"Brings together the current coaching evidence base in an accessible way, supporting coaches to raise awareness and take responsibility for their own development and practice."
Dr Amy Stabler, Senior Lecturer, Leadership Development and Organisation Futures, Newcastle University Business School
“This Handbook covers an amazing variety of illustrations of questions, techniques and tools, issues and approaches in coaching. It is an excellent guide for coaches.”
Siegfried Greif PhD, leading German coaching psychologist, researcher and retired Professor, University of Osnabrueck