The Coaches' Handbook : The Complete Practitioner Guide for Professional Coaches book cover
1st Edition

The Coaches' Handbook
The Complete Practitioner Guide for Professional Coaches

Edited By

Jonathan Passmore

ISBN 9780367546199
Published October 14, 2020 by Routledge
468 Pages 37 B/W Illustrations

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Book Description

This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills.

The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice. 

Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.


Table of Contents


1 Coaching defined and explored

Jonathan Passmore

2 The business case for coaching

Rebecca Jones

3 Developing a coaching culture in your organisation

Jonathan Passmore & Kristina Crabb


4 Understanding yourself as a coach

Tatiana Bachkirova

5 Understanding your clients

Alison Hardingham

6 Non-violent communication

Alison Hardingham

7 Understanding the coaching relationship

Charlotte Sills


8 Goal-setting in coaching

Ruth E. Price

9 Questions in coaching

David Clutterbuck

10 Listening in coaching

Stephen Burt

11 Affirmations, reflections and summaries in coaching

Tim Anstiss

12 Tools and techniques in coaching

Sarah Leach and Jonathan Passmore

13 Silence in coaching

Arthur F. Turner

14 Using emotions in coaching

Aboodi Shabi

15 Balancing challenge and support in coaching

Ian Day


16 The universal eclectic model of executive coaching

Alison Hardingham

17 Behavioural coaching: The GROW model

Sarah Leach

18 Person-centred coaching

Richard Bryant Jefferies

19 Solution-focused coaching

Jonathan Passmore

20 Cognitive-behavioural coaching

Rob Willson

21 Gestalt coaching

Ann James

22 Systems-Psychodynamic coaching

Karen Izod

23 Neuroscience coaching

Patricia Riddell

24 Narrative coaching

David Drake

25 Systemic team coaching

Lucy Widdowson & Paul J. Barbour

26 Career coaching

Julia Yates

27 Outdoor eco-coaching

Alexandra Burn & Anne-Marie Watson

28 Acceptance and Commitment Coaching

Tim Anstiss

29 Positive psychology approached to coaching

Christian van Nieuwerburgh & Robert Biswas-Diener

30 Developing an integrated approach to coaching

Jonathan Passmore


31 Ethics in coaching 

Ioanna Iordanou & Rachel Hawley

32 Contracting in coaching

Karen Foy

33 Feedback and evaluation in coaching 

Jonathan Passmore & Dave Tee

34 AI and digital technology in coaching

Edith Coron


35 Supervision in coaching

Suzanne Lines

36 Manager as coach

Jenny Rogers

37 Reflective practice in coaching

Ann James

38 Establishing your coaching business

Michael Beale


39 Fifteen tools and techniques for coaches

Julie Flower

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Jonathan Passmore is Director of the Henley Centre for Coaching. He has also held a number of executive and non-executive board roles and worked for global consulting firms, including PwC and IBM. He has also edited and written 30 books and over 100 scientific articles.


"This thought-provoking book provides an accessible pathway from current academic thinking to practical advice. Recommended reading for all coaches wishing to deepen their knowledge and sharpen their practice."

Dr Gill Stevens, Programme director – Coaching, University of Cambridge, UK


"Coaching is the personnel development instrument of the future. This handbook provides an excellent practical and scientifically sound foundation for preparing for this future as a coach."

Professor Dr Carsten C. Schermuly, Vice President Research at SRH Berlin University of Applied Sciences, Germany


"This is the go-to book for novice coaches through to seasoned practitioners."

Jeannette Marshall, Director of Accreditation, Association for Coaching (Global)


"A must-read handbook for students, novice and experienced coaches and academics. With the right balance of cutting-edge theory and practice, this is by far the most thought-provoking and comprehensive book on coaching currently available."

Dr Andrea Giraldez-Hayes, Programme Director – Coaching and Positive Psychology, University of East London, UK 


"This handbook is a stimulating and eclectic guide to key areas of coaching theory and practice.  Presented in seven sections that include discussion of issues, necessary skills and approaches, it makes a most worthwhile addition to the literature base."

Dr Elaine Cox, Senior Lecturer, International Centre for Coaching & Mentoring Studies, Oxford Brookes University, UK


"What a fantastic, science-based practitioners handbook! Great value for all those who want to become dedicated professional coaches helping to unlock peoples’ full potential in an increasingly challenging world. An absolute must have for any coaching student!"

Dr Robert Wegener, Co-Responsible of the Coaching Studies FHNW (University of Applied Sciences North Western Switzerland), Initiator of the International Coaching Conference, author and editor, and Business Coach


"As professional coaching begins to reach a stage of maturity, it is crucial we have a credible resource supported by thoughtful and evidence-based reflection. This handbook offers the pathway for sustainable practice and decision-making either for those interested in their development as coaches or for those looking for a reference book in coaching services."

Alexandra Barosa Pereira, Programme Director – Professional Certificate in Executive Coaching, Nova Business School, Lisbon, Portugal


"I love the way this book is like being able to knock on the doors of the individual expert practitioners, and have a chat with each of them, all in one place."

Dr Patricia Bossons, Leadership Development and Coaching Lead, Massey Business School, New Zealand


"The scope and substance of this book make it ideal as a text for coach education and as a resource on every coach’s bookshelf."

Francine Campone, Ed.D., MCC, Coaching & Coach Development


"Brings together the current coaching evidence base in an accessible way, supporting coaches to raise awareness and take responsibility for their own development and practice."

Dr Amy Stabler, Senior Lecturer, Leadership Development and Organisation Futures, Newcastle University Business School


“This Handbook covers an amazing variety of illustrations of questions, techniques and tools, issues and approaches in coaching. It is an excellent guide for coaches.”

Siegfried Greif PhD, leading German coaching psychologist, researcher and retired Professor, University of Osnabrueck


Review excerpt:

"In addition to coaching theories and models, the handbook includes a vast array of tools, including a selection of 15 traditional and creative techniques ranging from the wheel of life to an example from improvised comedy. The book highlights the importance of professional practice, addressing topics such as the boundaries of coaching, its future as a profession and a leadership style are covered across several sections and chapters. At the beginning of the book, readers are invited to complete a thought-provoking comparison table between coaching and other types of goal-setting interventions. There is a strong emphasis on promoting coaching as a successful evidence-based practice. Authors argue that not only is coaching an effective learning and development approach, able to generate a range of individual and collective benefits, but it also helps deliver changes for organisations at a strategic level."

Francoise Orlov, Philosophy of Coaching: An International Journal, Vol. 6, No.2, November 2021, 47-48.