Food and agribusiness is one of the fastest changing global markets; change that is driven by technology, developments in manufacturing and supply, and a growing consumer engagement. The success of the agri-food industry and many of our household brand names will depend on how much you understand about these changes and the extent to which you can deliver secure and competitive products in the face of growing expectations about food safety and quality, as well as changing attitudes about the environment, human diet and nutrition, and animal welfare. The Crisis of Food Brands offers perspectives on many key aspects of these changes including the role of business, policy-makers, and the media in communicating with and engaging stakeholders about: o relevant and dynamic models of risk and crisis management; o the value of innovative and, sometimes controversial, food systems; o their buying behaviour and attitudes to movements such as organic and fair trade; o how and where we source and buy our food now (and in the future). The quality of the original research that underpins this book and the imagination and practicality with which the authors address its applications for the industry is first rate. Anyone with responsibility for marketing food, communicating about the food industry, or engaging with consumers will find this an important source of ideas and inspiration.
’…highly readable and based on sound research…a thoughtful and timely industry-based analysis…Recommended.’ - Choice
Contents: Foreword; Part 1 Food Crisis and Responsibility: The Dasani controversy: a case study of how the launch of a new brand jeopardised the entire reputation of Coca-Cola, Conor Carroll; Cadbury's salmonella scare: good or bad crisis management?, Conor Carroll; Risk communication and food recalls, Sylvain Charlebois and Lisa Watson; Food safety, quality, and ethics in supply chains: a case study of informing in international fish distribution, Per Engelseth, Takeo Takeno and Kristian Alm; Is fresh milk powdered milk? The controversy over packaged milk in Vietnam, Virginie Diaz Pedregal and Nguyen Ngoc Luan. Part 2 Agri-Food Systems, Product Innovation, and Assurance: Quality assurance schemes and food marketing in the European Union, Stephan Hubertus Gay, Fatma Handan Giray, Pénélope Vlandas and Monique Libeau-Dulos; Organic versus conventional farming: a marketing survey on wine production, Frederica Cisilino and Luca Cesaro; Critical aspects of consumption of genetically modified foods in Italy, Marco Platania and Donatella Privitera; Solving the controversy between functional and natural food: is agrifood production becoming modular? Roberto Esposti; Controversies in managing competencies: the case of development and launching new functional food products, Jofi Puspa, Tim Voigt and Ranier KÃ¼hl; Is there a real health versus taste or price controversy in food marketing? The case of functional foods, Athanasios Krystallis, Michael Linardarkis and Spyridion Mamalis. Part 3 The Consumer View: Controversies in food and agricultural marketing: the consumer's view, Keith Walley, Paul Custance and Stephen Parsons; Consumer preferences for food quality: a choice experiment regarding animal welfare and food safety in chicken, Morten Raun MÃ¸rkbak, Tove Christensen and Berit Hasler; Consumer demand for ethically improved animal production systems, Ana Isabel Costa and John Cone; Beyond the marketing mix: modern food marketing and the future of organic food consumption, Hans Dagevos; Green consumerism: what can we learn from environmental valuation surveys?, Meike Henseleit. Part 4 Fair Engagement?: The elusive written contract: dependence, power, conflict, and opportunism within the Australian food industry, Melina Parker and John Byrom; Are supermarkets poor-friendly? Debates and evidence from Vietnam, Paule Moustier, Muriel Figuié, Dao The Anh and Nguyen Thi Tan Loc; An appraisal of the fair trade system: evidence from small producers in emerging countries, Luciana Marques Vieira and LuÃs Kluwe Aguiar; Index.