1st Edition

The Digital Practitioner Social Work in the Age of Artificial Intelligence

Edited By Tatenda Manomano Copyright 2027
280 Pages 5 B/W Illustrations
by Routledge

280 Pages 5 B/W Illustrations
by Routledge

This book explores the intersection of AI and social work, offering a groundbreaking look at how AI technologies are transforming the field. It analyses AI's role in streamlining administration and supporting decisions, while navigating privacy concerns in this human-centred profession. Organized in five comprehensive parts, this edited collection brings together diverse international... Read more

Part One: Introductory

1.     Setting the scene, the basics of AI: Understanding Technology in Social Work: Tatenda Manomano

2.     Intersection of Social Work and Artificial Intelligence: Jayne Hatherall, Sophie Goldingay and Johanna Donkers 

Part Two: Application

3.     AI in Action: Transforming Social Work Practices Professor Marina A Badillo-Diaz

4.     AI for Administrative Efficiency: Streamlining Social Work Operations: Luvuyo Teko and Thomas Molala

5.     The Algorithm Will See You Now: AI and Service User Engagement in Social Work: Andrew Prevett & Belinda Lange

6.     Selected real-World Applications of AI in Social Work: Tatenda Manomano

7.     Overcoming Challenges: Addressing Resistance and Bias in AI Systems: Tatenda Manomano

Part Three: Human/AI Thinking

8.     AI in Decision-Making: Supporting Social Workers, Not Replacing Them: Tatenda Manomano

9.     The Human Touch: Maintaining Empathy in a Tech-Driven World-David Mhlanga & Tatenda Manomano

10.  How the misuse of AI Technologies can lead to distorted realities in social work practice:  Jonathan Nyoni & Tatenda Manomano

Part Four: Ethics

11.  Ethical Considerations: Balancing Technology and Humanity Professor Marina A Badillo-Diaz

12.  Holding Onto Our Humanity: Ethical Social Work Practice in the Age of AI Andrew Prevett, Monica Short, Elizabeth Reimer & Darran Stonehouse

13.  Ethical Guidelines and Best Practices for Implementing AI in Social Work: Frederick Reamer

14.  Data Privacy and Security: Protecting Clients in a Digital World: Raquel Marta and Vinnarasan Aruldoss

 

Part Five: Social Work Careers skills

15.  Training Social Workers for the AI Era: Adapting Skills and Knowledge-Marina A Badillo-Diaz

16.  Training Future Practitioners Using AI: Dissonance and Integration-Angelique Odyssea and Colin Weber

17.  Decolonising AI: Reimagining Social Work Ethics and Knowledge Systems in the Digital Age Henry Ndala

18.  Bridging the Digital Divide in Social Work practice with communities. Eleanor Hendricks & Wiseman Ntlhari Mathebula

19.  Social work in a digital era: Practitioner pathways for ethical AI integration. Elmien Claasens

Conclusion

20.  The Future of Social Work and AI: Opportunities and Risks Ahead: Tatenda Manomano

21.  Conclusion: Embracing AI without losing our humanity by Tatenda Manomano

Biography

Tatenda Manomano is the Discipline Lead in Social Work and a Senior Lecturer at the Australian College of Applied Professions University College, and a Research Fellow at the University of the Free State. His work spans social work education, housing and family violence, and anti-oppressive practice.