The Essentials of Managing Quality for Projects and Programmes: 2nd Edition (Paperback) book cover

The Essentials of Managing Quality for Projects and Programmes

2nd Edition

By John Bartlett


114 pages

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Paperback: 9781138288270
pub: 2017-04-11
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Hardback: 9781138288249
pub: 2017-04-20
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pub: 2017-04-21
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This indispensable handbook details the practical steps that can lead to success in programme management. Accelerating change has demanded that companies and organisations use programme management methods and techniques to effect it. John Bartlett provides the benefit of his deep involvement in managing large-scale change, where his advice and guidance have proved successful for both the private and public sectors of commerce and industry.

The book is compatible with several existing frameworks, not least the UK government’s Managing Successful Programmes approach. It is arranged without cumbersome theory but presents just the essentials needed for good practice. The Essentials of Managing Programmes is recommended reading in many universities and the Association for Project Management.

Pick up and use this concise, intensely practical guide to develop a shared understanding, shared language and shared purpose in all your programmes; across project managers, sponsors, programme board members and all those involved in or affected by organizational transformation.

Table of Contents





1. Introduction

2. Quality definition

3.Setting expectations

4.Quality roles

5.Planning for quality

6.Controlling quality

7. Quality assurance

8. Testing for quality

9. Quality at implementation

10. Glossary

11. Bibliography

12. Appendix A - Construction of a paper cat

13. Appendix B - Completed Quality Plan Example

14. Appendix C - Sample documentation standard

15. Index

About the Author

John Bartlett is an author with deep business experience of directing change through projects and programmes. He is a Fellow of the Association for Project Management and has written widely on the subject, including three books, on risk management, programme management and quality management.

About the Series

The Essentials of Project and Programme Management

Over the last fifteen years projects and programmes have become part of the everyday activities of organizations large and small. Understanding the essentials of how to plan projects, manage programmes or handle risk represents knowledge and skills that have moved beyond the purview of specialist project managers into the world of the generalists. Books in the Essentials of Projects and Programmes Series are written for project sponsors, project team members, project owners, new project managers and others who work on the periphery of projects or are drawn into project teams on a temporary basis. The Series is characterised by very readable, concise and applied books that provide an essential grounding in the context, skills and behaviours associated with successful project working.

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Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Project Management