1st Edition
The Evolution of Hybrid and Remote Working Transforming Office-based Jobs
Chapter 1: Overview
Introduction
Defining Terms: Hybrid and Remote working
The Extent and Character of Hybrid Working
The Occupational Character of Hybrid Workers and the Diversity of Hybrid Work Practices
Book Structure and Philosophy
Key Practical Points
WORKPLACE ISSUES
Chapter 2: Productivity Issues with Hybrid Workers at home and in the Office
Introduction
Defining Productivity
Factors Influencing Productivity when Working from home
Factors Influencing Productivity when Working from the Office
Hybrid working: Achieving Balance
Key Practical Points
General Practical Points
Managerial and Organisational Practical Points
Worker Practical Points
Chapter 3: Work-Life Relations and Hybrid Working
Introduction
The Benefits of Homeworking: Travel Time & Balancing Work and Life Commitments
Managing Work-Life Demands
Computers and communication Technologies and Work-Life Relations
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 4: Health, Wellbeing, Community & Isolation and Hybrid Workers
Introduction
Overall Perspective on Hybrid working and Health
Home-based working: Health, Wellbeing and Isolation
Office-based working: Health, Wellbeing and Community
Work-related ICT Use, Health and Wellbeing
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 5: The Character and Dynamics of Hybrid Meetings
Introduction
What is a Hybrid meeting and when should they be held?
The Importance of Computer and Communication Technologies to the Organisation of Hybrid Meeting
The Effective Organisation of Hybrid Meetings
Advance preparation
In-meeting behaviours
Videoconference Meeting Fatigue: Definition, Causes, Patterns, and how to Minimise
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 6: The Management and Control of Hybrid Workers
Introduction
Management, Control and the Challenges of Managing Remote Workers
Hybrid Working and Types of Control
Technology and the Management of Hybrid workers
Care and the Management of Hybrid Workers
The In-person Management of Hybrid Workers
Line Managers are Human Beings
Key Practical Points
Organisational Practical Points
Managerial Practical Points
WORKSPACE ISSUES
Chapter 7: Hybrid Workers and the Home Workspace
Introduction
An Overview of Homeworking Arrangements
Homeworking and Changing Social Relations
Diverse Types of Homeworking space
Spatial Perspectives on Work-life Boundary Management in Home Workspaces
An Integration-based Preference for the work-life Boundary
A Segmentation-based Preference for the work-life Boundary
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 8: Office-based Working for Hybrid Workers
Introduction
The Nature of Organisational Workspace
The ‘Transformation’ of the Corporate Office: The Decline of the Cellular Office and the Growth of Shared and Open Plan Office Space
The Heterogeneity of Organisational Workspace and its Impact on Worker Experience and Work Performance: Comparing Office Types
Cellular Offices
Open Plan Office Space
Hot-desk offices (with unassigned seating)
Hybrid working, Workplace Social Relations and Workplace design
ICTs and the Contemporary Office
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 9: Work-related Travel and Remote Working by Hybrid Workers
Introduction
Work-Related Travel and Hybrid Work
The Growing Importance of Work-related Mobility and the Increasing Spatial Dispersal of Work
The Diverse Character of Work-related Mobility Types
Working While Travelling
Managerial Control and Business Travel
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 10: Coworking Spaces and Hybrid Work
Introduction
Coworking Spaces: Definition, Growth, and Relevance to Hybrid Workers
Benefits and challenges Experienced by Hybrid Workers using Coworking spaces
Key Practical Points
Managerial/organisational Practical Points
Worker Practical Points
CONCLUSIONS
Chapter 11: The Future of Hybrid Work
Introduction
Remote Work, Third Workspaces and Digital Nomads
Hybrid Working as the ‘new norm’ for White-Colar Work?
The challenges of Hybrid working (and possible ways to address them)
Chapter 12: Societal Implications of Hybrid Working
Introduction
Post COVID-19 Changes in Commuting Patterns
The Environmental implications of Hybrid working
The Spatial and Economic implications of Hybrid working on the Urban Environment
Conclusion
Biography
Donald Hislop is Professor in the Sociology of Work and Technology in the Business School at the University of Aberdeen, UK. He has published extensively on the topics of home-based and mobile working, and has recently been an occasional contributor on BBC Radio Scotland on the topic of hybrid working.
'This timely and authoritative book offers rigorous international analysis of remote and hybrid work practices. It addresses critical themes in remote and hybrid work practice and the management of geographically dispersed workers. An indispensable resource for scholars and practitioners looking for evidence-based insights into remote and hybrid work.'
Stefanie Reissner, PhD SFHEA UKCGE Recognised Research Supervisor (she / her / hers), Professor of Organization Studies and Director of Research, Department of Management & Marketing, Durham University Business School, UK.
