The Fifteen Minute Hour: Efficient and Effective Patient-Centered Consultation Skills, Sixth Edition, 6th Edition (Paperback) book cover

The Fifteen Minute Hour

Efficient and Effective Patient-Centered Consultation Skills, Sixth Edition, 6th Edition

By Marian R. Stuart, Joseph A. Lieberman

CRC Press

210 pages

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Paperback: 9781138497719
pub: 2018-10-09
Hardback: 9781138497771
pub: 2018-09-27
eBook (VitalSource) : 9781351017916
pub: 2018-10-29
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The Fifteen Minute Hour is well-established as a classic text, providing invaluable support for primary care practitioners aiming to increase patient satisfaction without adding significantly to the length of a visit. This sixth edition continues to emphasise a patient-centred approach to help practitioners enhance the therapeutic relationship with their patients. With a renewed focus on wellness and health promotion, the book offers simple and effective techniques to solve or prevent psychological and behavioural problems manifested in the consultation. The Fifteen Minute Hour has become essential reading around the world, and this sixth edition is completely updated with brand new case material based on real-world consultations, additional techniques for managing chronic conditions including pain, and new references substantiating the efficacy of the authors’ methods.


The book continues to expound on the BATHE concept (Background situation, patient Affect, what is most Troubling for the patient, how the patient is Handling the problem, and the physician's Empathy). Chapters discuss understanding the context of the office visit and the social aspects of the patient-physician interaction; how to promote wellness during the visit; pearls for brief counseling sessions; managing difficult patients; and wrapping up the visit and integrating treatments.

The time constraints in modern outpatient care have become onerous and this is a valuable resource in developing personal strategies to maximize clinicians' time with patients, to stay on focus, and to minimize the risk of clinician burnout.

-Vincent F Carr, FACP (Uniformed Services University of the Health Sciences)

Table of Contents

1 The BATHE Technique key to making your practice Patient Centered. 2 Expanding the context of the Office Visit or Medical Consultation. 3 Promoting Wellness and Managing Chronic Conditions. 4 Small Interventions That Have Large Impact. 5 Therapeutic Pearls for Brief Counseling Sessions. 6 Structuting a Fifteen-Minute Counseling Session. 7 Managing Difficult Patients: Their pain and yours. 8 Accenting the Positive: Putting an Affirmative Spin on the BATHE Technique. 9 How to Handle Special Situations, Staff, and Assure Self-Preservation. 10 Wrapping Up – Integrating Treatments, Modifying Lifestyles, Getting Results. Appendix A: Twelve Good Questions and Three Good Answers for All Seasons. Appendix B: Recommended Books for Patients. Index

About the Authors


Marian Stuart

New Brunswick, New Jersey, United States of America

Learn more about Marian Stuart >>

Marian R. Stuart, PhD, is Professor Emeritus of Family Medicine and Community Health at

Rutgers-Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ

Joseph A. Lieberman III, MD, MPH, FAAFP, is Professor of Family and Community Medicine at Sidney

Kimmel Medical College (formerly known as Jefferson Medical College) at

Thomas Jefferson University in Philadelphia, Pa.

Subject Categories

BISAC Subject Codes/Headings:
MEDICAL / General
MEDICAL / Family & General Practice