1st Edition

The Gower Assessment and Development Centre In-Tray Simulations

By Julie Hay Copyright 1997

    Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: ¢ establish training and development needs ¢ identify potential for promotion ¢ assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 3: In-Tray Simulations contains full documentation for the participants, the assessors and the programme manager for running in-tray simulations of varying levels of complexity. Each exercise contains: ¢ briefing papers to explain the exercise to participants ¢ background information ¢ items of correspondence, reports, messages and so on for participants to deal with ¢ guidelines to help assessors evaluate the actions taken and relate these to assessment criteria. Other volumes: Volume 1 Planning and Administration Volume 2 Assessment Activities Each volume is available separately or as a three volume set.

    Note to the user; Acknowledgements; A short glossary of terms; Welcome to the Gower Assessment and Development Centre; The coding system. Part One General Documentation: Participant report; Interview guide; Example of marking guide; Marking guide (front page); Marking sheet; Assessor guidelines: management factors; Assessor guidelines: professional factors. Part Two In-Tray Activities: Holly Kitchen; Noiparut; Mainframe; Mictel; Ortem.


    Julie Hay has over 30 years experience in industry, government and the public sector and is currently Chief Executive of Training Consultancy AD International. She has been designing and running assessment and development centres since 1979, in organizations as diverse as airlines, insurance companies, local authorities, computer and IT companies and the probation service.