1st Edition
The Impact of the Current 4Cs Skills Gap in Organizations Using Emotional Intelligence to Develop Competencies
The shortage of skills in the workforce is one of the major problems facing enterprises today. How American businesses and organizations intend to deal with these issues and operate in a global market under strong competition is one of their primary worries. The only logical and tangible solution to this issue is for the educational system and major businesses and organizations to begin making investments in educating more children and young adults in soft skills like the 21st century 4Cs skills (Critical Thinking, Communication, Creativity, and Collaboration) to prepare them to meet the challenges of emerging businesses and technologies.
The 21st century has witnessed a rapid transformation in the global workforce and the skills required to thrive in it. Traditional knowledge-based skills alone are no longer sufficient to succeed in today's complex and dynamic business environment. Instead, organizations increasingly value what is known as the "4Cs" skills: Communication, Collaboration, Critical Thinking, and Creativity. However, a significant skills gap exists, where many employees lack these crucial abilities. This book explores the impact of the 21st-century 4Cs skills gap in organizations and how it affects their performance, innovation, and competitiveness.
The 21st-century 4Cs skills gap poses a significant challenge for organizations across industries. The inability to communicate effectively, collaborate seamlessly, think critically, and foster creativity can hinder productivity, innovation, and competitiveness. As the business landscape continues to evolve, addressing this skills gap is not only a necessity but also a strategic imperative for organizations looking to thrive in the 21st century. Bridging the gap through training, recruitment, and a commitment to a learning culture will be essential for success in the increasingly complex and interconnected world of business.
Foreword
Preface
Acknowledgments
Advance Organizer
About the Author
Chapter One – Overview and Background
Part I – Recognizing the Problem, and Role of 4Cs Skills Gap in the Economy
Chapter Two - The 21st Century 4Cs Skills in Business Context
Chapter Three - The External Element Impacting the Skills Gap
Chapter Four – Skills Gap; a Present and Persistence Problem in Organizations
Chapter Five– Impact of 4Cs Skills Gap in Economy
Part II – Diagnosing the 4Cs Skills Gap and Evaluating Employees
Chapter Six - Role of Needs Assessment in Competencies and Skills Development
Chapter Seven – Identifying 4Cs Skills Gap Using Organization Diagnosis Models
Chapter Eight – Evaluating and Supporting Students & Workforce on Their Progress
Part III – Identifying What is Real and Present in Organizations
Chapter Nine – Values Placed on 4Cs Skills by Organizations
Chapter Ten – Impact of 4Cs Skills Gap on Team Performance
Chapter Eleven – Effective 4Cs Skills Training and Development
Chapter Twelve – Essence of Cohesiveness and Workability
Part IV – Use Emotional Intelligence to Create Competency-Based Training
Chapter Thirteen – Emotional Intelligence and Its Clusters
Chapter Fourteen – Application of Emotional Intelligence Coaching
Chapter Fifteen- 4Cs Skills Competency-Based Training & Development Via EI
Chapter Sixteen – Implementation and Management of Training & Development
Chapter Seventeen – Emotional Intelligence Coach
Part V – Foresight, Summary and Final Thoughts
Chapter Eighteen – Upskilling, Reskilling and Cross-Skilling Your Workforce
Chapter Nineteen - Implications, Suggestions and Restrictions
Chapter Twenty – Summary and Final Thoughts
Chapter Twenty-One - Elements and Demographics of Study
Appendix "A" – Supporting Resources
Biography
Behnam Bakhshandeh, Ph.D., MPS (Author). Behnam's formal education includes a Ph.D. in Workforce Education and Development (WFED) with a concentration on Organization Development (OD) and Human Resources Development (HRD) from Pennsylvania State University, a master's degree in Professional Studies in Organization Development and Change (OD&C) from the Pennsylvania State University, World Campus, and a bachelor's degree in Psychology from the University of Phoenix.
He is also the founder and president of Primeco Education, Inc. (www.PrimecoEducation.com), a coaching and consulting company that has been working with individuals, teams, and organizations on their personal and professional development since 1993. He has authored and published many personal and professional development books. His latest book on the genre of supervisory, Successful Supervisory Leadership, Exerting Positive Influence While Leading People (2023), and before that, he published a book on the genre of Coaching, Transformational Coaching for Effective Leadership (2023).
