1st Edition

The Internet of People, Things and Services Workplace Transformations

Edited By Claire Simmers, Murugan Anandarajan Copyright 2018
    304 Pages
    by Routledge

    304 Pages
    by Routledge

    The transformational technologies of the Internet-Web compound continue to exert a vast and readily apparent influence on the way we live and work. In recent times, internet penetration is now very high in most parts of the world, impacting the context and content of the workplace and the boundary between work and private life is even more porous. Not only has the reach increased, but the technologies to access the Internet-Web have further evolved towards increasing portability. The hardware evolution from desktops to laptops to mobile technologies (phones, tablets, watches, eyeglasses) marches forward. The increasing mobility and 24/7 accessibility offers the opportune time to revisit the transformations occurring.

    Today the Internet consists of billions of digital devices, people, services and other physical objects with the potential to seamlessly connect, interact and exchange information about themselves and their environment. Organizations now use these digital devices and physical objects to produce and consume Internet-based services. This new Internet ecosystem is commonly referred to as the Internet of People, Things and Services (IoPTS). In this follow-up to their 2006 volume, Simmers & Anandarajan examine how The Internet of People, Things and Services (IoPTS) transforms our workplaces.

    Information and communications technology (ICT) expansion from desktops to laptops to ubiquitous smart objects that sense and communicate directly over the internet – the IoPTS - offers us the opportune time to revisit how the Internet transforms our workplaces.

    List of Tables and Figures

    Chapter 1: Introduction

    Claire A. Simmers

    Murugan Anandarajan

    Part 1 Iopts Workplace - People

    Chapter 2: Moving from the IoT to the IoP: Applying Mary Parker Follett’s Circular Response, Integration, and Law of the Situation to the Role and Responsibilities of the User in the IoPTS Workplace

    Lisa T. Nelson

    Chapter 3: The Internet of Things and Cognitive Analytics

    Constant D. Beugré

    Chapter 4: Sustainable Careers and IoPTS: May the Internet of People, Things and Services be too much of a good thing for career and human resource management?

    Veronica M. Godshalk

    Chapter 5: Cyberloafing in the Realm of IoPTS: Examining Individual Neutralization and Organizational Citizenship Behavior

    Rashimah Rajah

    Vivien K. G. Lim

    Chapter 6: Social Media, Data Privacy, and the Internet of People, Things, and Services in the Workplace: A Legal and Organizational Perspective.

    Kimberly W. O’Connor

    Gordon B. Schmidt

    Part 2 IoPTS Workplace – Things

    Chapter 7: Initiating the Internet of Things: Early Adopters’ Expectations for Changing Business Practices and Implications for Working Life

    Ulrika H. Westergren

    Ted Saarikko

    Tomas Blomquist

    Chapter 8: The Impact of the Internet of Things (IoT) on the IT Security Infrastructure of Traditional Colleges and Universities in the State of Utah

    Wendy Campbell

    Chapter 9: Securing the Smart Phone: A Motivational Model

    Irina-Marcela Nedelcu

    Murugan Anandarajan

    Chapter 10: Intranets of People, Things, and Services: Exploring the Role of Virtual Human Resource Development

    Elisabeth E. Bennett


    Part 3 IoPTS Workplace – Services

    Chapter 11: A SWOT Analysis Relating the Internet of Things to Designing Effective HR Performance Management Systems

    Thomas Stephen Calvard

    Chapter 12: Beyond the Consulting Room: The Internet of People, Things and Services and the Human Factors of Outpatient Support

    James G. Phillips

    Chapter 13: An Examination of Online Repurchasing Behavior in an IoT Environment

    Carol D. Portillo

    Terri R. Lituchy

    Chapter 14: Leading the Digital Supply Chain

    David B. Kurz

    Chapter 15: A Framework to Reduce IoPTS Security Breaches in the Smart Workplace

    Erika Pleskunas

    Murugan Anandarajan

    Chapter 16: IoPTS and the Future Workplace: A Global Perspective

    Murugan Anandarajan

    Claire Simmers


    Claire A. Simmers is Professor Emeritus, Department of Management, Erivan K. Haub School of Business, Saint Joseph's University, USA.

    Murugan Anandarajan is Professor of MIS and Department Head, Management, Decision Sciences & MIS, LeBow College of Business, Drexel University, USA.