1st Edition
The Lean Healthcare Dictionary An Illustrated Guide to Using the Language of Lean Management in Healthcare
Section I: Lean Terms for Healthcare
Section II: Healthcare Terms
Appendix: Sources Consulted
Lean Terms
Principal References
Additional References
Healthcare Terms
Principal References
Additional References
Index
Biography
Rona Consulting Group develops healthcare leaders who make things better for patients: safer care, higher quality, fewer waits, and lower costs. Their mission is to transform healthcare leaders into Lean executives who will, in turn, transform their organizations-helping clinicians and staff members pursue perfection in all of their organizational processes. Based in Seattle, Washington, Rona Consulting Group is a Lean consultancy serving the healthcare industry. Rona Consulting Group develops transformational leaders who are capable of educating and coaching their managers, clinicians, and support staff to become a Lean healthcare organization. They are committed to helping healthcare organizations and purchasers of healthcare achieve the highest quality through zero defects, increased patient satisfaction, empowerment of staff, and improvement in financial performance through the application of the Toyota Management System.
