1st Edition
The Matter Model How Great Leaders Build Belonging, Strengthen Purpose and Drive Engagement at Work
Foreword. Acknowledgements. About the Author. Introduction. Part 1: The Case for The Matter Model. Chapter 1 – The Big Problem. Chapter 2 – The Sting in the Tale. Chapter 3 – Why Now? Chapter 4 – The Language of Matter. Reflection Guide: Part 1 – The Case for The Matter Model. Part 2: The Matter Model Explained. Chapter 5 – The Matter Model Overview. Chapter 6 – Nowhereville – The No Zone. Chapter 7 – Running on Empty – The Go Zone. Chapter 8 – One Big, Happy Family – The Show Zone. Chapter 9 – The Sweet Smell of Synchronicity – The Flow Zone. Reflection Guide: Part 2 – The Matter Model Explained. Part 3: Putting the Model to Work. Chapter 10 – The Foundation for Flow: Trust. Chapter 11 – The Power of Stories with Meaning. Chapter 12 – The Generational Matter Gap. Chapter 13 – The Culture of Matter: Leading Across Borders. Chapter 14 – Selling With Matter: Where Trust Becomes Choice. Chapter 15 – Service With Matter: Turning Interactions into Loyalty. Reflection Guide: Part 3 – Putting the Model to Work. Part 4: Moments of Flow. Chapter 17: Start with Self-Care. Chapter 18 – Million Dollar Moments. Chapter 19 – Joining, Leaving, and Transitioning: The Moments That Shape Belonging. Chapter 20 – Appreciation Moments That Matter. Chapter 21 – Meetings That Flow. Chapter 22 – One-to-Ones: Where Trust Is Built Over Time. Chapter 23 – Feedback, Growth, and Stretch. Chapter 24 – Leading When You’re Not in the Room. Chapter 25 – Million Dollar Moments Under Pressure. Chapter 26 – When Conflict Happens. Chapter 27 – From Million Dollar Moments to Sustained Meaning. Chapter 28 – Embedding The Matter Model Across Organisations. Reflection Guide: Part 4 – The Magic of Flow Moments. Epilogue – The Call to Flow. Resources. The Matter Model Checklist. Leading Through Change: Conversation Starters. Let’s Continue the Conversation. Quick Links. Index. References
Biography
Jackie Handy is a professional speaker, consultant, and facilitator. She has delivered talks, masterclasses and workshops across industries and countries, including at TEDx. For more than 20 years, her work with leaders and teams has helped build cultures where engagement, belonging, and performance go hand in hand.
