The Mediation Handbook : Research, theory, and practice book cover
1st Edition

The Mediation Handbook
Research, theory, and practice

ISBN 9781138124219
Published February 8, 2017 by Routledge
450 Pages 6 B/W Illustrations

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Book Description

The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.

Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field.

With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.

Table of Contents

         Introduction: Revealing the World of Mediation

         Alexia Georgakopoulos

         Part I: Promoting Dynamic Mediation in the New Age

  1. Mediation Career Trends through Time: Exploring Opportunities and Challenges
  2. Craig Zelizer & Colleen Chiochetti

  3. Online Technology: The New Frontier for Mediation and Conflict Engagement
  4. Daniel Rainey & Alan Tidwell

  5. Story-Based Inter-Group Mediation
  6. Jessica Senehi

  7. The Intersection of Improv and Mediation
  8. Farshad Farahat, Charles Goesel & Alexia Georgakopoulos

  9. Value-Centered Mediation: The Centrality and Use of Meaning and Values
    Mark Kleiman
  10. Electronic Mediation
  11. Daniel Druckman & Sabine T. Koeszegi

  12. Mediation and Spirituality
  13. Zena D. Zumeta

    Part II: Mediating in Relational Settings

  14. Transformative Mediation: Illustrating a Relational View of Conflict Intervention
    Joseph P. Folger & Dan Simon
  15. Narrative Mediation of Family Conflict
  16. John Winslade

  17. Victim Offender Mediation: A Humanistic Approach
  18. Mark Umbreit & Toran Hansen

  19. Brain Science Behind Mediating Relational Conflicts
  20. Thomas DiGrazia

  21. Mindfulness in Mediation as a Relational Practice
  22. Ran Kuttner

  23. Mediation and Collaboration with Multiple Disciplines: The Implementation of Systemic Theory in Alternative Dispute Resolution
  24. Tommie Boyd & Randy Heller

  25. Dynamic Mediation: Integrating Forgiveness
  26. John Zivojinovic

    Part III: Mediating in Organizational and Institutional Settings

  27. Mediation Within and Between Organizations
  28. Christopher Moore

  29. Organizational Conflict Management Systems: The Emergence of Mediators as Conflict Resolution Professionals
  30. Alexia Georgakopoulos, Harold Coleman, Jr. & Rebecca Storrow

  31. Effectiveness of Mediation in the State Agency Grievance Process
  32. Jessica Katz Jameson, RaJade M. Berry-James, Dennis M. Daley & Jerrell D. Coggburn

  33. The Prison of Peace Project: A Model for Community Transformation
  34. Douglas E. Noll

  35. Mediation and Dispute Resolution Services in Higher Education
  36. Neil H. Katz

  37. Mediation as a Tool for Resolvng Workplace Conflicts
  38. LaVena Wilkin

  39. Health Care Mediation: Promoting Workplace Collaboration and Patient Safety
  40. Robin Cooper

  41. Institutional Mediation and Access to Justice in the State Court System of the United States
  42. Rebecca Storrow

    Part IV: Mediating in Community Settings

  43. Promoting Peaceful Communities: The Challenges and Benefits of Community-Police Mediation
  44. Evan Hoffman

  45. Sustaining Peer Mediation: Remaining Challenges and Opportunities for Peace Educators
  46. Cheryl Duckworth

  47. Encouraging Effectiveness through Communication Competence in Community Mediation
  48. Brian L. Heisterkamp

  49. The Space of Conflict: Aesthetic Lessons for Mediators
  50. Dorit Cypis

  51. From Peers to Parents: Transferring Peer Mediation Skills from School to Family
  52. Vitus Ozoke

    Part V: Mediating within Environmental Settings

  53. Conflict, Climate Change, and Environmental Catastrophe: How Mediators Can Help Save the Planet
  54. Kenneth Cloke

  55. Mediators as Leaders in Climate Change: The Power of Neutrality
  56. Thomas Fiutak

  57. The Role of Mediation in Large-Scale Collaborative Initiatives
  58. Marcelle E. DuPraw

  59. Mediation at the Nexus of Climate Change and Conflict
  60. Oliver Leighton Barrett

  61. The Public Sector as Mediator: The Role of Public Institutions in Environmental Collaborations and Conflict Resolution
  62. William Hall & Michael Kern

    Part VI: Mediating in International and Intercultural Settings

  63. Thinking Locally, Acting Globally: Mediating Beyond Borders and Integrated Global Capacity Building
  64. Kenneth Cloke

  65. International Multiparty Mediation
  66. Siniša Vuković

  67. Exploring International Mediation: Past, Present and Beyond
  68. Lynn Cole

  69. Culture, Religion, and Politics in International Mediation
  70. Mohammed Abu-Nimer & Timothy Seidel

  71. International Mediation: Some Observations and Reflections
  72. Sean Byrne

  73. Success and Failure of International Mediation: Examining Causes and Conditions that Impede or Assist Process Success
  74. Brian Polkinghorn, Anthony Yost & Matt Swiderski

  75. Mediation and the Challenge of Fostering Reconciliation in Ethno-Political Disputes: The Case of Guyana
  76. Perry Mars, Frederic Pearson & Marie Olson-Lounsbery

  77. Mediating in the Shadow of Conflict: United States Special Operations Forces in Unconventional Warfare
  78. Christian Ramthun, Raffi Mnatzakanian & Patrick James Christian

  79. Religion and Mediation: Strange Bedfellows or Natural Allies?
  80. S. Ayse Kadayifci-Orellana

  81. Mediating Peacebuilding in Protracted Conflicts: An Interactive Design Framework

          Benjamin Broome

          Conclusion: The Future of Mediation in a Changing World

          George A. Lopez

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Alexia Georgakopoulos is a Professor in the Department of Conflict Studies at Nova Southeastern University, USA. She is the Director of the Institute of Conflict Resolution and Communication, a mediation and conflict resolution training and consulting firm specializing in delivering educational training and mediation certification to professionals. A world-class scholar and practitioner in mediation with numerous articles, book chapters, and speaking engagements, she was featured on NBC’s Today Show to discuss peace in the diverse world.


"Mediation has burst its banks and spilled over into many fields. It is no longer a meandering stream or a quiet backwater. It has left behind romantic beginnings and entered many new waterways. Read this book and be carried along in the surge."

John Winslade, California State University—San Bernardino, USA

"In The Mediation Handbook, we have a wonderful new resource that provides insight from some of the most innovative thinkers and practitioners in the mediation world. Drawing on the best lessons of the past and a broad vision of the demands of the future, the handbook offers a wide range of practical approaches for deepening and extending the reach of mediation in the twenty-first century."

Bernie Mayer, Creighton University, Canada