1st Edition
The Official History of the British Civil Service Reforming the Civil Service, Volume II: The Thatcher and Major Revolutions, 1982-97
Prologue
1. Introduction
Part I: The Interregnum 1981–87
2. Filling the Hole at the Centre
3. Managing the Service
4. Government as an Employer
Part II: Next Steps, 1988–92
5. Next Steps
6. Transformation
Part III: Further Steps, 1992-97
7. From Next Steps to Competing for Quality
8. The Citizen’s Charter
9. Managing a Changing Service
10. Continuity and Change
Conclusion
11. The Final Assessment
Biography
The late Rodney Lowe was until his death in 2019 Emeritus Professor of Contemporary History at the University of Bristol. He had published widely on comparative British history, and especially on UK government and welfare policy.
Hugh Pemberton is Professor Emeritus of Contemporary British History at the University of Bristol, and author of many books and articles on the recent history of British politics.
