It is often claimed that we live in an expert society, a society where more and more individuals take expert roles in increasingly narrow fields. In contrast to more traditional experts most of these new experts lack generally accepted mechanisms for the certification and legitimation of their expertise. This book focuses on these new as well as established experts and the efforts undertaken to secure and legitimate their expertise. We view these efforts as organizing attempts and study them on four different levels – the society, the market, the organization and the individual.
Based on empirical studies on these four levels of analysis, The Organization of the Expert Society makes the argument that current organizing initiatives in the expert society are based in an objectifying view of expertise that risks concealing and downplaying key aspects of expertise. Well-intended organizing initiatives in the expert society thus run the risk of promoting ignorance rather than securing expertise.
Focusing on a current, general and global phenomenon, the rise and organization of an expert society. The Organization of the Expert Society will be key reading for scholars, academics and policy makers in the management fields of Organizational Theory, Management Consulting, Organizations & Society, Critical Management Studies as well as the disciplines of Sociology, Political Science and Social Anthropology.
Table of Contents
1. The Contemporary Expert Society
Staffan Furusten and Andreas Werr
2. Experts without Rules – Scrutinizing the Unregulated Free Zone of the Management Consultants
3. Constructing Expertise in the Business of Certification Auditing
Kristina Tamm Hallström
4. Stock Analysts – Experts of the Financial Sector
5. As Flies around Goodies – The Rise of Experts and Services in the Emerging Field of CSR and Sustainability
Susanna Alexius, Staffan Furusten and Andreas Werr
6. On Experts in Marketing: Who’s in the Driver’s Seat and What’s Love Got to Do With It?
Claudia A. Rademaker, Patrik Nilsson and Richard Wahlund
7. Organizing Counter-Expertise: Critical Professional Communities in Transnational Governance
8. Disembedding Expertise: The Shift from Relational to Formalized Purchasing Practices
Lovisa Näslund and Frida Pemer
9. Organizing Expertise through Improvising
10. Expertise in the Selection of Employees
11. Expressions of Expertise
12. Career Factory and Expert House – Two Development Environments for Experts
Andreas Werr and Annika Schilling
13. Organizing Expertise in the Professional Service Firm –Meritocracy in Theory and Practice
Savita Kumra and Andreas Werr
14. Leading Those Who Know Best
Ingalill Holmberg and Mats Tyrstrup
15. Organizing in the Contemporary Expert Society – Organizers, Organizing Attempts and Emerging Orders
Staffan Furusten and Andreas Werr
Staffan Furusten is an Associate Professor at the Department of Management and Organization at the Stockholm School of Economics (SSE), and the director of the Stockholm Centre for Organization Research (SCORE), an interdisciplinary research centre run jointly by SSE and Stockholm University, Sweden.
Andreas Werr is a Professor at the Stockholm School of Economics (SSE) and Head of its Department of Management and Organization. He is also Head of the Center for HRM and Knowledge work at the SSE institute for Research, Sweden.