The Organizational Engineering Approach to Project Management: The Revolution in Building and Managing Effective Teams, 1st Edition (Hardback) book cover

The Organizational Engineering Approach to Project Management

The Revolution in Building and Managing Effective Teams, 1st Edition

By Ralph L. Kliem, PMP, Harris B. Anderson

CRC Press

264 pages | 51 B/W Illus.

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pub: 2002-08-15
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Description

Despite the advent of new methodologies and powerful tools, many projects continue to fail even when applying the well-accepted criteria of successful projects. These dismal results beg the question: If new methodologies and tools don't really impact project results, what does? Studies from major think tanks agree: people problems are the number-one challenge of team projects. The Organizational Engineering Approach to Project Management presents a powerful new way for harnessing the power of people and directing it to achieve the goals of any project.

Organizational engineering (OE) seeks to understand, measure, predict and guide the behavior of groups of people. I-Opt™ is an instrument used to ascertain the strategic styles of an individual. It measures the different ways people learn and apply their conclusions, thus opening the door to accurate predictions. Using the principles of OE and I-Opt™ in combination, the text presents a proven approach to managing projects. These principles have been successful in substantially improving project performance in numerous Fortune 500 companies as well as in mid-size and smaller companies.

The Organizational Engineering Approach to Project Management is the first book to apply OE and I-Opt™ to project management. The authors clearly explain this unique OE / I-Opt™ approach and how to use it effectively at any company or industry that utilizes project management. The text presents the rudiments of OE, explains the applicability of OE from a project management perspective, shows how to apply OE to common people issues, and concludes by providing step-by-step applications for new and existing projects.

The concepts and techniques presented in this text will help you:

Adapt to changing situations

Apply the most appropriate and effective level of project management disciplines

Maximize individual and team strengths

Minimize individual and team weaknesses

Match people to more appropriate tasks

Reviews

"I have used the I-Opt™ instrument and organizational engineering technology for the past four years and have found the accuracy of the analysis and the reliability of the predictions made using this instrumentation to be almost spooky at both an individual and a group level. The universal comment from clients who are being provided the analysis is 'wow' "

-Patrick O'Brien, Organizational Engineer and Senior Training Consultant with the Large Power System Division of Caterpillar Inc., in Trainingmag.com

Table of Contents

Dedication

Acknowledgement

List of Tables

List of Illustrations

Preface

THE BASICS OF ORGANIZATIONAL ENGINEERING (OE) AND I-Opt™

THE RECORD TELLS IT ALL

New Paradigm

Future Challenges

Consequences of Challenges

New Tool for Today and Beyond

Desired Result

Proven Track Record

Summary

THE ELEMENTS OF OE

Assumptions of OE

The Fundamentals

Behavior Patterns Styles

Display a Profile

Characteristics of a Style

Core Ingredients

Summary

THE WORLD OF THE RELATIONAL INNOVATOR

Descriptions

Characteristics of Behavior

Probabilities of Success

Good Marriage

Summary

THE WORLD O91F THE HYPOTHETICAL ANALYZER

Descriptions

Characteristics of Behavior

Probabilities of Success

Mind Power

Summary

THE WORLD OF THE LOGICAL PROCESSOR

Descriptions

Characteristics of Behavior

Probabilities of Success

Order!

Summary

THE WORLD OF THE REACTIVE STIMULATOR

Descriptions

Characteristics of Behavior

Probabilities of Success

Spark

Summary

TACTICAL PATTERNS

Key Points

Perfectors

Performers

Conservators

Changers

Versatiles

Important Implications

Boxing

Summary

OE AND PROJECT MANAGEMENT

OE AND PROJECT MANAGEMENT

Project Management

Planning

Organizing

Controlling

Leading

OE and Project Management

Planning and OE

Organizing and OE

Controlling and OE

Leading and OE

A Matter of Choices

Summary

PLANNING AND OE

Reactive Stimulator

Logical Processor

Hypothetical Analyzer

Relational Innovator

Challenges during Planning

Diversity in Planning

Summary

ORGANIZING AND OE

Reactive Stimulator

Logical Processor

Hypothetical Analyzer

Relational Innovator

Challenges during Organizing

Different Styles, Different Strengths

Summary

CONTROLLING AND OE

Reactive Stimulator

Logical Processor

Hypothetical Analyzer

Relational Innovator

Challenges during Controlling

Illusion of Control

Summary

LEADING AND OE - PART I

Reactive Stimulator

Logical Processor

Hypothetical Analyzer

Relational Innovator

Flexing

Challenges during Leading

Errors

Leading by Example

Summary

LEADING AND OE - PART II

Ingredients for Success

Match Individual Style with a Group's

Importance of Adaptability

Different Teaming Arrangement

Right Response

Summary

LEADING AND OE - PART III

General Assumptions

Mismatching Consequences

Matching Benefits

Can People Change?

Matching

Peer Pressures

Leading from Above and Below

Summary

USING OE TO HANDLE SIX MAJOR PROJECT MANAGEMENT CHALLENGES

CHALLENGE NO. 1: DECISION-MAKING

The Cycle

Strengths, Risks, and Vulnerabilities

Cycle Facilitation

Hard Act to Follow

Summary

CHALLENGE NO. 2: PROCESSING INFORMATION

Four variables

Information Life Cycle

Favorite Approaches, Tools, and Techniques

Life Cycle Facilitation

Right Moment and Ability

Summary

CHALLENGE NO. 3: LEARNING

Elements

Learning Preferences

Learning Cycle

Ramifications

Personal Approach

Summary

CHALLENGE NO. 4: CREATIVITY

What is Creativity?

Blossoming

Creativity and Style

Stages

Perspiration, not just Inspiration

Summary

CHALLENGE NO. 5: CONFLICT MANAGEMENT

Modes of Behavior

Stages

Risks, Strengths, and Vulnerabilities

Talking and Listening

Handle with Care

Summary

CHALLENGE NO. 6: TEAMBUILDING

Compatibility

Tuchman Model

Risks, Strengths, and Vulnerabilities

Phase Facilitation

No Assurance

Summary

CONCLUSION

FINAL THOUGHTS

Synopsis

Getting Started

Project Success, A Matter of Style

Summary

APPENDICES

Appendix A - Case Study

Background

Analysis

Principles

Benefits

One of Many Applications

Appendix B - Feedback Sheet

GLOSSARY AND BIBLIOGRAPHY

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology
TEC009000
TECHNOLOGY & ENGINEERING / Engineering (General)