1st Edition

The Patient Factor A Handbook on Patient Ergonomics, 2-Volume Set

    534 Pages 29 B/W Illustrations
    by CRC Press

    534 Pages 29 B/W Illustrations
    by CRC Press

    Patients have always been encouraged to be active participants in managing their health. New technologies, cultural shifts, trends in healthcare delivery, and policies have brought the patients' role in healthcare to the forefront. This 2-volume set reviews and advances the emerging discipline of Patient Ergonomics.

    The set focuses on patients and their performance. It presents practical recommendations and case studies useful for researchers and practitioners. It covers diverse healthcare settings outside of hospitals and clinics, and provides a combination of foundational content and specific applications in detail.

    The 2-volume set will be ideal for academics working in healthcare and patient-centered research, their students, human factors practitioners (consultants, employees of health systems and technology/medical device compaines), healthcare professionals (physicians, nurses, pharmacists), and organizational leaders (healthcare administrators and executives).


    Chapter 1.Patient Ergonomics: The Science (and Engineering) of Patient Work

    Chapter 2.Cognitive Patient Ergonomics: Application of Cognitive Theories to Patient Work

    Chapter 3.Physical Patient Ergonomics: Understanding and Supporting Physical Aspects of Patient Work

    Chapter 4.Macroergonomics of Patient Work: Engaging Patients in Improving Sociotechnical Context of their Work

    Chapter 5.Consumer Health Information Technology: Integrating Ergonomics into Design, Implementation, and Use

    Chapter 6.Patient-Professional Communication

    Chapter 7.Human Factors and Patient Self-Care

    Chapter 8.Patient Engagement in Safety: Patients are the Ultimate Stakeholders

    Chapter 9.Field Methods for Patient Ergonomics: Interviews, Focus Groups, Surveys, and Observations

    Chapter 10.Design and Usability Methods: Agile Innovation and Evaluation of Interventions for Patients and Families

    Chapter 11.Quantitative Methods for Analyzing Experimental Studies in Patient Ergonomics Research

    Chapter 12.Emerging Methods for Patient Ergonomics

    Chapter 13

    Enhancing Patient Ergonomics with Patient and Public Involvement in Research Projects

    Chapter 14.Applying Human Factors and Ergonomics to Study and Improve Patient Work: Key Takeaways and Next Steps

    Volume 2

    Chapter 1.Patient Ergonomics: Attending to the Context of Settings and Populations

    Chapter 2.A Human Factors and Ergonomics Approach to Understanding the Patient Experience in Emergency Medicine

    Chapter 3.The Patient Ergonomics Approach to Care Transitions: Care Transitions as a Patient Journey

    Chapter 4.Patient Ergonomics in the Wild: Tailoring Patient Ergonomics Models and Methods to Home and Community Settings

    Chapter 5.Community Retail Pharmacies: The Incipiency of Patient Ergonomics Research in the Retail Pharmacy Setting

    Chapter 6.Online Communities and Social Networks: Considering Human Factors and Patient Ergonomics

    Chapter 7.Designing for Veterans

    Chapter 8.Patient Ergonomics in Pediatric Settings

    Chapter 9.Understanding the Patient, Wellness, and Caregiving Work of Older Adults

    Chapter 10.Underserved Populations: Integrating Social Determinants of Health into the Study of Patient Work

    Chapter 11.Health Promotion: Patient Self-Management, Cognitive Work Analysis, and Persuasive Design

    Chapter 12.Key Takeaways for Applying Patient Ergonomics across Settings and Populations


    Dr. Holden’s research applies human factors engineering and psychology to study and improve the work performance of patients, informal caregivers, and clinicians. He and Dr. Valdez have co-organized many panels, workshops, and other activities in the emerging area of patient-centered human factors/ergonomics. In the past 10 years, Dr. Holden has led or participated in over 20 national-level research grants and over 100 peer-reviewed publications in the fields of human factors, patient safety and quality, biomedical informatics, and research methods. He is an Editor of Ergonomics, editorial board member of Applied Ergonomics, and Executive Council member of the Human Factors and Ergonomics Society (HFES). Dr. Valdez’s research integrates quantitative and qualitative methods from human factors engineering, health informatics, and cultural anthropology to understand and support the ways in which people manage health at home and in the community. Her research has a specific focus on underserved populations, including populations that are racial/ethnic minorities, are of low socioeconomic status, or are living with physical, sensory, or cognitive disabilities. She and Dr. Holden have led multiple initiatives focused on the emerging area of patient-centered human factors and ergonomics, including panels, workshops, and a special issue of Applied Ergonomics. Dr. Valdez’s work has received support from the National Institutes of Health, the Agency for Healthcare Research and Quality, and the National Science Foundation, among others. She has served as chair of the Health Care Technical Group and Macroergonomic Technical Group for the Human Factors and Ergonomics Society.