1st Edition

The Point of Entry A Study of Client Reception in the Social Services

By Anthony S. Hall Copyright 1974
150 Pages
by Routledge

150 Pages
by Routledge

150 Pages
by Routledge

Few people who work in the social services would deny that the reception of those asking for help is important, and yet this process is seldom closely examined. Originally published in 1974, this book aims not only to focus attention on the problems faced by those seeking the help of a social service organisation, but also to analyse what happens and why at the point of entry . This study... Read more

Foreword by Professor R. A Parker.  Acknowledgements.  Introduction: Rationing, Priorities, and Access.  1. The Client Reception Process  2. Methodology  3. Borough  4. New Town  5. West Country  6. Cassford  7. Client Reception and Intake.  Appendixes: A – Client Bombardment Form.  B – Comparative Table of Key Variables.  Selected Bibliography.  Index.

Biography

Anthony S. Hall