158 Pages
by Routledge

148 Pages
by Routledge

Now learn from two seasoned consultants how to implement the 360° feedback process effectively--whatever the size and history of your organization. Packed with case studies and the authors' real-life consulting experiences, this book examines the successes and problems of 360° and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express,... Read more
The surge of 360° feedback programs: Benefits and risks. HR innovation vs. organizational change effort. Examples of strategic implementation problems. Why do organizations implement 360° feedback? How does 360° feedback impact individual performance? What is the connection to organizational culture? Does 360° feedback impact organizational performance? What is the future of 360° feedback? Appendix A: Typical 360° feedback survey items and report. Appendix B: Typical TEAM-Q survey items and feedback report. Index.

Biography

David A. Waldman, Leanne E. Atwapson