2nd Edition

The Process of Highly Effective Coaching An Evidence-Based Framework

By Robert F. Hicks Copyright 2024
    256 Pages 83 B/W Illustrations
    by Routledge

    256 Pages 83 B/W Illustrations
    by Routledge

    The Process of Highly Effective Coaching, 2nd edition, offers a unique blend of theory and practical methods for conducting effective coaching conversations. The book presents a framework for navigating a conversation’s dynamic flow, enabling the practitioner to assimilate information and exhibit the agility of master-level coaches. Additionally, the framework synergistically incorporates the major evidence-based models for achieving client-driven outcomes. This second edition contains fresh content that ties the Foursquare Coaching Framework to the latest information from neuropsychology, leadership, and organizational change.

    1. Becoming a Master-Level Practitioner  2. The Foursquare Coaching Framework: A Schema for Coaching  3. Support-for-Thought: Connecting with and Engaging the Client  4. Support-for-Thought: Setting the Agenda and Clarifying the Narrative  5. Challenge-for-Thought: Constructing a Well-Formed Outcome  6. Challenge-for-Thought: Eliciting Self-Talk and Beliefs  7. Challenge-for-Thought: Changing Contaminated Self-Talk and Counterproductive Beliefs  8. Support-for-Action: Strengthening Motivation for Change  9. Challenge-for-Action: Generating Movement  10. The Coaching Alliance: Putting the Framework in Context  11. Neuroscience and the Framework  12. Leadership, Organizational Change, and the Framework  13. Coaching: The Big Picture


    Robert F. Hicks, PhD, is a clinical professor of organizational behavior at the University of Texas at Dallas. He is the founding director of the Organizational Behavior, Coaching, and Consulting program at the Naveen Jindal School of Management. Dr Hicks is a licensed psychologist with a clinical and organizational psychology background. He holds an appointment as a faculty associate in the Department of Psychiatry at UT Southwestern Medical Center and is the executive coach for clinical chairs.

    "A thoughtful, insightful book. A must-read for serious coaches. A 'positive disrupter' for broadening one's coaching mindset. Brilliant connection of psychological theories to coaching. Memorable conversational framework within which coaches can move. Brimming with distinctions, based on research, and supported with robust examples of appropriate and contextual coaching conversations, this book brings up nuances in coaching mastery that will benefit new and seasoned coaches." 

    Christine M. Wahl, MA, Ed, MCC, founder and creator, Leadership Coaching Program, Georgetown University

    "Building on the introduction of his Foursquare Coaching Framework (FsCF) in Coaching as a Leadership Style, Robert Hicks provides a unique journey from psychological theory to master of the coaching art. The Process of Highly Effective Coaching integrates theories from Socrates to Berne, Rogers, Schön, and many others with the practical, non-linear framework of the FsCF model, which allows coaches to transform from linear thinkers to master coaching practitioners." 

    Steven R. Sosland, MSBA, chief people and performance officer, University of North Texas Health Science Center

    "The Process of Highly Effective Coaching leverages what we know about the psychology of individual change and makes it accessible in a practical coaching framework. Dr Hicks illustrates that there are multiple viable options for navigating the coaching conversation and that exercising effective judgement depends on an understanding of the underlying theory, evidence-based practices, and the overall conversational landscape. This book goes beyond tools and techniques to enable the development of informed practitioners." 

    Vicki Staebler Tardino, PhD, PCC, associate instructor, Maryville University

    "Robert Hicks's Foursquare Coaching Framework offers both new and experienced coaches an elegant model for making informed decisions about how to proceed in a coaching engagement. Each chapter discusses a facet of the model in detail with a clear grounding in research. Hicks discusses aspects of the coach's self-talk to address potential biases and habits. The model supports a client-centered dialogue. Overall, a useful addition to a professional coach's library."

    Francine Campone, EdD, MCC, F. Campone Coaching and Consulting, director, Evidence Based Coaching Program, Fielding Graduate University