The Process of Highly Effective Coaching offers a unique blend of theory and practical methods for conducting effective coaching conversations. It provides an umbrella under which all of the major conceptual models for helping people change can not only coexist but work together. In addition to using this integrative approach, The Process of Highly Effective Coaching presents a framework for conducting coaching conversations and for relating the coaching process to the coaching competencies defined by the International Coach Federation, the largest coach-credentialing organization in the world.
Table of Contents
Acknowledgements Introduction Chapter Descriptions 1. Becoming a Master-level Practitioner 2. The Foursquare Coaching Framework: A Schema for Coaching 3. Support-for-Thought: Connecting with and Engaging the Client 4. Support-for-Thought: Setting the Agenda and Clarifying the Narrative 5. Challenge-for-Thought: Constructing a Well-Formed Outcome 6. Challenge-for-Thought: Eliciting Self-talk and Beliefs 7. Challenge-for-Thought: Changing Contaminated Self-talk and Counterproductive Beliefs 8. Support-for-Action: Strengthening Motivation for Change 9. Challenge-for-Action: Generating Movement 10. The Coaching Alliance: Putting the Framework in Context Appendix: Coaching: The Big Picture References
Robert F. Hicks, PhD, is a clinical professor of organizational behavior at The University of Texas at Dallas and founding director of the Organizational Development, Coaching and Consulting program in the Naveen Jindal School of Management. He is a licensed psychologist and holds an appointment as faculty associate in the Department of Psychiatry at UT Southwestern Medical Center. He has more than 30 years of experience coaching executives of Fortune 500 companies and teaching coaching methodology to both leaders and practitioners.
"A thoughtful, insightful book. A must read for serious coaches. A ‘positive disrupter’ for broadening one’s coaching mindset. Brilliant connection of psychological theories to coaching. Memorable conversational framework within which coaches can move. Brimming with distinctions, based on research, and supported with robust examples of appropriate and contextual coaching conversations, this book brings up nuances in coaching mastery that will benefit new and seasoned coaches."
Christine M. Wahl, MA, Ed, MCC, founder and creator, Leadership Coaching Program, Georgetown University
"Building on the introduction of his Foursquare Coaching Framework (FsCF) in Coaching as Leadership Style, Robert Hicks provides a unique journey from psychological theory to master of the coaching art. The Process of Highly Effective Coaching integrates theories from Socrates to Berne, Rogers, Schön, and many others with the practical, nonlinear framework of the FsCF model, which allows coaches to transform from linear thinker to master coaching practitioner."
Steven R. Sosland, MSBA, chief people and performance officer, University of North Texas Health Science Center
"The Process of Highly Effective Coaching leverages what we know about the psychology of individual change and makes it accessible in a practical coaching framework. Dr. Hicks illustrates that there are multiple viable options for navigating the coaching conversation and that exercising effective judgment depends on an understanding of the underlying theory, evidence-based practices, and the overall conversational landscape. This book goes beyond tools and techniques to enable the development of informed practitioners."
Vicki Staebler Tardino, PhD, PCC, associate instructor, Organizational Leadership and Development, Maryville University
"Robert Hicks’s foursquare model of coaching offers both new and experienced coaches an elegant framework for making informed decisions about how to proceed in a coaching engagement. Each chapter discusses a facet of the model in detail with a clear grounding in research. Hicks discusses aspects of the coach’s self-talk to address potential biases and habits. The model supports a client-centered dialogue. Overall, a useful addition to a professional coach’s library."
Francine Campone, EdD, MCC, F. Campone Coaching & Consulting, director, Evidence Based Coaching Program, Fielding Graduate University