1st Edition

The Psychology of Cybersecurity Hacking and the Human Mind

By Tarnveer Singh, Sarah Y. Zheng Copyright 2026
184 Pages 3 B/W Illustrations
by Routledge

184 Pages 3 B/W Illustrations
by Routledge

184 Pages 3 B/W Illustrations
by Routledge

This book takes a fresh look at the underappreciated role of human psychology in cybersecurity and information technology management. It discusses the latest insights from practice and scholarly work on the role of cognitive bias and human factors in critical decisions that could affect the lives of many people. Written by an experienced chief information security officer (CISO) and an academic... Read more

Foreword        

Part 1: Enter the world of cybercrime

Chapter 1: Most cybercriminals are made, not born 

Chapter 2: Hackers: the good, the bad, and the ugly  

Hacktivism    

Once a hacker, always a hacker?       

Notorious hackers      

Interviews with real-life cybercriminals       

Chapter 3: How an attack is devised 

Selecting targets        

Skills that make attacks succeed       

Social engineering attacks: hacking people’s minds 

Ransomware attacks  

Exploiting misconfigurations

Chapter 4: Special cases        

Insider threats

The impact of insider threats

Whistleblowers          

Third party and supply chain risks    

Impact of cyber-attacks on trust        

Part 2: Inside the line of defence       

Chapter 5: Operational cybersecurity context           

Pressures of the job    

Cybersecurity needs diversity

Why work in cybersecurity   

Chapter 6: Human fallacies and how to overcome them      

Biases affecting threat analysis         

Biases affecting risk management     

Chapter 7: Operational resilience

People

Processes        

Technology    

Business continuity   

Chapter 8: Organisational psychology          

Chapter 9: Improving organisational cybersecurity  

Good governance       

Better training and education

Security by design     

Organisational cybersecurity culture 

Cybersecurity champions      

Nudge programs        

Situational crime prevention 

Part 3: The target´s perspective         

Chapter 10: Psychology applied in cybersecurity     

Opening the black box           

Brains: natural prediction machines  

Chapter 11: How we take the bait     

Technical people have human brains too      

Know yourself to protect yourself     

Part 4: The Psychology of a Chief Information Security Officer (CISO)

Chapter 12: Responsibilities of a CISO         

The SECCRRT to effective CISOs   

Leading the psychology and cybersecurity integration         

Shaping the organisation´s psychological security posture   

Getting security buy-in across the board       

Chapter 13: Psychological toll on CISOs           

Managing risk

Managing the executive team

Overcoming stress and building resilience   

Chapter 14: Concluding remarks       

Glossary         

 

Biography

Tarnveer Singh is an award‑winning Chief Information Security Officer with decades of security experience across a wide range of sectors. He is Director (Security and Compliance) at Cyber Wisdom Ltd, an Information Security and Compliance Consultancy, helping clients to address security threats affecting their business. He is also a Fellow of the Chartered Institute of Information Security and a Chartered IT Professional with the British Computer Society.

Sarah Y. Zheng, PhD, is a neuropsychologist investigating emerging crime and security risks from technological advances. Through her research, she helps organisations become more resilient to phishing attacks and improve people’s awareness of new (cyber)security threats. Before returning to academia, she developed AI applications and worked in data science for financial, retail, and government institutes. With her unique understanding of both people and technology, her mission is to protect the human element in technology.