PART I. DECISION MAKING AND POLICY ANALYSIS
Exercise 1. Rational Decision Making
Exercise 2. Policy Evaluation
Exercise 3. Designing Organizations
Exercise 4. Administrative Ethics
PART II. PUBLIC MANAGEMENT
Exercise 5. Operational Management: Techniques for Total Quality Management
Exercise 6. Project Management: Critical Path Method
Exercise 7. Contract Management: Privatization
Exercise 8. Regulatory Management: Administrative Law
Exercise 9. Emergency Management: Tabletop Exercise
PART III. HUMAN RESOURCE MANAGEMENT
Exercise 10. Job Analysis and Job Description
Exercise 11. Performance Evaluation
Exercise 12. Classification and Compensation
Exercise 13. Succession Planning
Exercise 14. Recruitment and Selection
Exercise 15. Collective Bargaining
PART IV. BUDGETING
Exercise 16. Line-Item Budgeting
Exercise 17. Performance and Program Budgeting
Exercise 18. Outcome-Based Budgeting
Biography
Dennis L. Dresang is Professor Emeritus of Public Affairs and Political Science at the University of Wisconsin-Madison, USA.
“The Public Administration Workbook has always been my go-to resource to prepare students for real-world applied knowledge. From the perspective of someone who teaches graduate-level courses in public budgeting, I cannot say enough when it comes to the workbook’s value as a hands-on tool to move beyond abstract concepts and directly engage with the practical skills students will need as public administrators. Dresang’s thoughtful integration of theory and application makes this an indispensable resource not just for students but also for instructors seeking to deliver a lasting, skills-based learning experience. It is more than a textbook—it is a toolkit for effective governance.”
Alejandro Rodriguez, Associate Professor of Public Administration, University of Texas at Arlington
“I have been using The Public Administration Workbook since it was first published. The ninth edition offers even more in-depth applied exercises along with an overview of the most important topics in the discipline. The HR and budgeting chapters are integral to my public administration courses at both the undergraduate and graduate level.”
Paula A. Holoviak, Professor of Philosophy and Government, Kutztown University
