1st Edition

The Routledge Handbook of Destination Marketing

Edited By Dogan Gursoy, Christina Chi Copyright 2018
    560 Pages 29 B/W Illustrations
    by Routledge

    558 Pages 29 B/W Illustrations
    by Routledge

    This book examines key contemporary marketing concepts, issues and challenges that affect destinations within a multidisciplinary global perspective. Uniquely combining both the theoretical and practical approaches, this handbook discusses cutting edge marketing questions such as innovation in destinations, sustainability, social media, peer-to-peer applications and web 3.0.

    Drawing from the knowledge and expertise of 70 prominent scholars from over 20 countries around the world, The Routledge Handbook of Destination Marketing aims to create an international platform for balanced academic research with practical applications, in order to foster synergetic interaction between academia and industry. For these reasons, it will be a valuable resource for both researchers and practitioners in the field of destination marketing.

    Chapter 1: A critical review of destination marketing

    Sevda Sahilli Birdir, Ali Dalgiç, Kemal Birdir

    Chapter 2: Destination Marketing Organisations: Roles and Challenges

    Vanessa GB Gowreesunkar, Dr Hugues Séraphin, Alastair Morrison

    Chapter 3: Destination marketing research

    Drita Kruja

    Chapter 4: Marketing tourism experiences

    Merve Aydogan Cifci, Gurel Cetin, Fusun Istanbullu Dincer

    Chapter 5: Entrepreneurial marketing in tourism and hospitality: how marketing practices do not follow linear or cyclic processes

    Frode Soelberg, Frank Lindberg, Øystein Jensen,

    Chapter 6: Destination marketing and destination image

    Sevda Sahilli Birdir, Ali Dalgic, Kemal Birdir

    Chapter 7: Destination attachment: conceptual foundation, dimensionality, antecedents and outcomes

    Girish Prayag

    Chapter 8: Service quality and marketing

    Ibrahim Yilmaz

    Chapter 9: Crisis Management and Marketing

    Sam Sarpong

    Chapter 10: Marketing destinations to customers from diverse generations

    Medet YOLAL

    Chapter 11: Marketing Destinations to Domestic Travelers

    Shailja Sharma, Rahul Pratap Singh Kaurav

    Chapter 12: Marketing destinations through events: Research on satisfaction and loyalty in festivals

    María-Pilar Llopis-Amorós, Irene Gil-Saura, María-Eugenia Ruiz-Molina, Martina G.Gallarza-Granizo

    Chapter 13: Senior tourism: An emerging and attractive market segment for destinations

    Adela Balderas- Cejudo, George W. Leeson, Elena Urdaneta

    Chapter 14: Value-satisfaction-loyalty chain in tourism: a case study from the hotel sector

    Martina G. Gallarza, Giacomo Del Chiappa, Francisco Arteaga

    Chapter 15: Destination Brand Potency: A Proposition Framework

    Gaunette Sinclair-Maragh

    Chapter 16: Communication strategies for building a strong destination brand

    Maja Šeric, Maria Vernuccio

    Chapter 17: Brand personality and destination marketing

    Kostas Alexandris

    Chapter 18: Gastronomy tourism as a marketing strategy for place branding

    Albert Barreda

    Chapter 1: Understanding Destination Branding Strategies for Hospitality and Tourism Engagement in an Intelligent Rural Community

    Samuel Adeyinka-Ojo, Vikneswaran Nair

    Chapter 20: A critical review of tourists’ behaviour

    Ugur Çaliskan

    Chapter 21: Destination decision making and selection process

    Kurtulus Karamustafa, Kenan Gullu

    Chapter 22: A critical review of consumer trends in tourism and destination marketing

    Christine A. Vogt, Jada Lindblom

    Chapter 23: Online Travel Information and Searching Behavior

    Jie Kong, Gang Li

    Chapter 24: Revisiting Destination Loyalty: An Examination of Its Antecedents

    Christina G. Chi

    Chapter 25: Role of Tourist Emotions and its Impact on Destination Marketing

    Soma Sinha Roy

    Chapter 26: Holiday or no holiday! How much power children have over their parent by choosing traveling pattern and preferred travel destination? An explorative study in Medan, Indonesia

    Christie Xu & Christian Kahl

    Chapter 27: Personal values, quality of the tourism experience and destination attributes: The case of Chinese tourists in Egypt

    Omneya Mokhtar Yacout, Lamiaa Hefny

    Chapter 28: corporate social responsibilty and sustainability in tourism

    Huong Ha

    Chapter 29: Consumers’ Environmental Attitudes and Tourism Marketing

    Hsiangting Shatina Chen

    Chapter 30: A review on green experiential quality, green farm image, green equity, green experiential satisfaction and green behavioral intentions: The case of Green World Ecological Farm

    Hung-Che Wu

    Chapter 31: Innovations in destination marketing

    Evrim Çeltek, Ibrahim Ilhan

    Chapter 32: Innovation in product/service development and delivery

    Osman Ahmed El-Said Osman

    Chapter 33: Sharing economy and destination marketing

    Adam Pawlicz

    Chapter 34: Innovative Approach to Destination Marketing

    Marie Chan Sun , Robin Nunkoo

    Chapter 35: Impact of Internet and Technology on Tourist Behavior

    Aviad A Israeli, Swathi Ravichandran, Shweta Singh

    Chapter 36: Consumer empowerment in the hospitality industry

    Jeynakshi Ladsawu, Robin Nunkoo

    Chapter 37: Evolving Destination and Business Relationships in Online Distribution Channels: Disintermediation and Re-intermediation

    Marios Sotiriadis

    Chapter 38: How to successfully handle online hotel reviews: practical recommendations

    Beykan Çizel, Edina Ajanovic

    Chapter 39: Destination Marketing: Approaches to Improve Productivity in An Era of Technology Disruption

    Yinghua Huang


    Dogan Gursoy is the Taco Bell Distinguished Professor in the School of Hospitality Business Management at Washington State University and the Editor-in-Chief of the Journal of Hospitality Marketing & Management. His area of research includes services management, hospitality and tourism marketing, tourist behavior, travelers’ information search behavior, community support for tourism development, cross-cultural studies, consumer behavior, involvement and generational leadership. His research has been published broadly in refereed Tier I journals such as Annals of Tourism Research, Journal of Travel Research, Tourism Management, International Journal of Hospitality Management, Journal of Hospitality and Tourism Research. He has also developed and designed the "Hotel Business Management Training Simulation" (http://www.hotelsimulation.com/), a virtual management training game where participants are divided into teams and assigned the task of running 500-room hotels in a competitive virtual marketplace.

    Christina G. Chi is an associate professor at the School of Hospitality Business Management in the Carson College of Business, Washington State University. Her area of research includes tourism marketing, travelers' behaviours, and hospitality management. She is well published in top-tier tourism/hospitality journals such as Annals of Tourism Research, Journal of Travel Research, and Tourism Management. Dr. Chi serves on the editorial boards of several hospitality/tourism journals and reviews papers regularly for top tier hospitality/tourism journals.

    "This volume contains fundamental information for readers who are interested in destination marketing, destination branding, destination sustainable development and destination innovation marketing. The chapters investigate current trends and prospects for the future and are presented in a comprehensive yet accessible way. This book provides a global insight into the dynamic sector of destination marketing and will be a valuable reference for students and scholars alike."
    Anestis K. Fotiadis, Zayed University, United Arab Emirates

    "This is a comprehensive book in tourism and hospitality with an international perspective. It provides a very practical and accessible guide for tourism and hospitality researchers as well as destination planners, developers and marketers. Anyone who engages in destination marketing, either as an academic or as a practitioner, and strives to make a 'positive and meaningful impact' on the industry will find the book very useful and inspiring."
    Levent Altinay, Oxford Brookes University, UK