1st Edition

The Routledge Handbook of Intercultural Mediation

Edited By Dominic Busch Copyright 2023
    516 Pages 20 B/W Illustrations
    by Routledge

    516 Pages 20 B/W Illustrations
    by Routledge

    Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of intercultural mediation in related fields of study.

    Authored by global experts in fields from intercultural communication and conflict resolution to translation studies, literature, political science, and foreign language teaching, chapters trace the history, development, and present state of approaches to intercultural mediation. The sections in this volume show how the concept of intercultural mediation has been constructed among different fields and shaped by its specific applications in an open cycle of influence. The book parses different philosophical conceptions as well as pragmatic approaches, providing ample grounding in the key perspectives on this growing field of discourse.

    The Routledge Handbook of Intercultural Mediation is a valuable reference for graduate and postgraduate students studying mediation, conflict resolution, intercultural communication, translation, and psychology, as well as for practitioners and researchers in those fields and beyond.


    Dominic Busch

    Introduction: The interdisciplinary vision of intercultural mediation

    Dominic Busch


    PART I: Professional intercultural dispute mediation

    1. Culture and mediation: A 2020s perspective on early criticism of Western paradigms

    Greg Bond

    2. Cross-cultural disputes and mediator strategies

    Carrie Menkel-Meadow

    3. De-essentializing notions of self and identity in mediation

    Ida Helene Asmussen

    4. Cultural humility in intercultural mediation

    Shino Yokotsuka

    5. Intercultural mediation training

    Claude-Hélène Mayer

    6. Interculturality in Online Dispute Resolution (ODR)

    Dorcas Quek Anderson

    7. Policing and intercultural mediation: Forms of triadic conflict management

    Catharina Vogt and Stefanie Giljohann

    8. Putting culture into a perspective in intercultural mediation

    Katharina Kriegel-Schmidt


    PART II: Intercultural mediation in international politics

    9. Interculturality in the concept of peace mediation

    Anne Holper

    10. Hybrid peace mediation in the age of pandemics

    Anine Hagemann and Isabel Bramsen

    11. The political dimensions of culture and religion in mediation

    Mohammed Abu-Nimer and Timothy Seidel

    12. Third parties’ involvement in contexts of political conflict and power imbalances

    Helena Desivilya Syna

    13. Seeing people in interactive peacemaking through a consciousness lens

    Susan H. Allen

    14. The past is the past⁠—or is it? Considering the role of the past in intercultural mediation

    Barbara Tint, Minji Cho, and Martha Doyle

    15. The politics of intercultural space: Inclusive, unobtrusive, and failed mediation

    Haynes Collins


    PART III: De-Centering Alternative Dispute Resolution (ADR)

    16. Imagining a racially diverse and inclusive mediation field: Uncovering the structural hurdles

    Maria R. Volpe and Marvin E. Johnson

    17. Intercultural mediation from a European perspective

    Agostino Portera

    18. Islamic forms of intercultural mediation

    Akram Abdul Cader

    19. Transforming conflict cultures through mediation

    Kenneth Cloke

    20. Indigenous conflict resolution strategies beyond the ADR paradigm

    Hamdesa Tuso


    PART IV: De-essentializing culture in intercultural mediation

    21. The discourse of thirdness in intercultural mediation

    Malcolm N. MacDonald

    22. The triadic character of intercultural learning: Insights from edusemiotics

    Juming Shen and Ying Zhou

    23. The bridge metaphor in intercultural mediation

    John Corbett

    24. Using creative non-fiction to pinpoint moments of deCentering in intercultural mediation

    Adrian Holliday

    25. Emic and etic perspectives on culture in mediation

    Alena L. Vasilyeva

    26. Professional dispute mediators’ notions of culture

    Dominic Busch, Emilian Franco, and Andrea Hartmann-Piraudeau

    27. Design thinking and design communication for intercultural conflict management

    Patrice M. Buzzanell, Sean Eddington, Evgeniya Pyatovskaya, and Aliah Mestrovich Seay


    PART V: Theorizing intercultural mediation

    28. Theorizing mediation from the perspective of legal anthropology

    Marc Simon Thomas

    29. Anthropological approaches to culture in conflict mediation

    Rebecca Golbert

    30. Anthropology and mediation in an environmental conflict: Worldview translation as synthesis

    Brenda J. Fitzpatrick

    31. Weaving together three strands of research: Culture, communication, and conflict

    Deborah A. Cai and Edward L. Fink

    32. Intercultural mediation as intercultural competence

    Jan D. ten Thije

    33. It takes three to tango. A sociological triadology

    Ulrich Bröckling

    34. A framework for understanding intercultural mediation from the standpoint of a systemic theory of communication

    Claudio Baraldi


    PART VI: Linguistic explorations of intercultural mediation

    35. Research from conversation analysis on intercultural mediation

    Angela Cora Garcia

    36. Managing culturality in mediation sessions: Insights from membership categorization analysis and discursive psychology

    Siobhan Brownlie

    37. Intercultural mediation from the perspective of linguistic pragmatics

    Anthony J. Liddicoat

    38. Storytelling, culture, and identity in mediation

    Brian L. Heisterkamp


    PART VII: Psychological tools for analyzing intercultural mediation

    39. Cultural intelligence in intercultural mediation

    Gabriela Gonçalves and Cátia Sousa

    40. Research from psychology on intercultural mediation: Cultural values and emotional intelligence

    Marjaana Gunkel, Christopher Schlägel, and Vas Taras

    41. Measuring intercultural mediation in the context of intergroup conflict: Classical and modern test theory approaches to scale assessment

    Sara Rubenfeld and Richard Clément


    PART VIII: Translation research and intercultural mediation

    42. Intercultural mediation in translation and interpreting studies

    Mustapha Taibi

    43. Translation as intercultural mediation—The evolution of a paradigm

    Cinzia Spinzi

    44. The mediating role of empathy in community interpreting

    Leticia Santamaría Ciordia

    45. Exacerbating cultural differences in translation/interpreting as intercultural mediation

    Jiayi Wang


    PART IX: Intercultural mediation in foreign language education and the arts

    46. The intercultural speaker as an intercultural mediator

    Melina Porto and Manuela Wagner

    47. Intercultural mediation in contexts of translanguaging

    Keiko Tsuchiya

    48. Children as intercultural mediators

    Zhiyan Guo

    49. Intercultural mediation in the world language classroom

    Christelle Palpacuer Lee


    Dominic Busch is a full professor of intercultural communication and conflict research at the faculty of human sciences, University of the Bundeswehr Munich, Germany.

    "Today, the promises and pitfalls of multiculturalism, internationalism and globalization fill our headlines and our daily lives. As a result, there is an increasingly urgent need for peacemakers who can bring sensitivity, insight, evidence and skill to helping us navigate cultural differences, particularly those that are deep, invisible and sacred. This extraordinary book—The Routledge Handbook of Intercultural Mediation—is the most current and comprehensive resource for those intrepid mediators who serve as our guides in these tumultuous times. It will serve as the canon for this work, and a treasured resource for decades to come."

    Peter T. Coleman, Professor of Psychology and Education, Director of the Morton Deutsch International Center for Cooperation and Conflict Resolution at Columbia University, USA

    "I cannot think of a better volume to help us make sense of the avalanche of intercultural ‘nightmares’ that we have been facing since early 2020—and before that! Dominic Busch has managed to put together a stimulating interdisciplinary and visionary compendium around intercultural mediation. Together with the authors they remind us that mediation does not just matter in times of emergencies but that it is pivotal to the very notion of interculturality at all times. The handbook retells the past of intercultural mediation, keeps us up-to-date with today’s research and inspires us for the future. It should be on everyone’s must-read list."

    Fred Dervin, Professor of Multicultural Education, University of Helsinki, Finland

    "The ideas and practices of intercultural mediation draw (or at least, should draw) from a wide variety of subject matter, fields and research traditions. A thorough academic treatment that crosses all these ‘silos’ is overdue, and The Routledge Handbook of Intercultural Mediation addresses this gap in style. Its array of authors shows not only the expected level of expertise as well as the range of cultures and nations for such a work, but also a creative selection of fields and backgrounds. A list of the wide variety of research settings in this book might begin with the sciences, business, law, engineering, health care and linguistics, but it won’t end there. This is an essential resource for anyone who is trying to understand what mediators can do, and how they can improve, in the complex interactions that make up intercultural work."

    Christopher Honeyman, Managing Partner at Convenor Conflict Management, Washington, DC, USA

    "A global pandemic, geopolitical ructions, social and economic inequality, and the rise of artificial intelligence provide stark reminders as to why intercultural mediation continues to matter. Learning to live well together is an enduring project of humanity, and understanding how to achieve this remains at the core of the concept and practices of intercultural mediation. This volume traces the evolution of this term and its various manifestations across diverse disciplines, paradigms and cultural worldviews. It represents a comprehensive, rich and compelling account of why intercultural mediation remains crucial for reciprocal engagement, justice and peace that must occur if we are to come together to face the great challenges that lie ahead."

    Michelle Kohler, Senior Research Fellow, Research Centre for Languages and Cultures, UniSA: Justice and Society, University of South Australia, Australia.

    "This collection is particularly broad, being interdisciplinary and international as well as intercultural, including the topics covered, disciplines represented, and chapter authors, and thus should be relevant to an uncommonly large group of researchers, practitioners, and students."

    Wendy Leeds-Hurwitz, Director of the Center for Intercultural Dialogue and Professor Emerita at the University of Wisconsin-Parkside, USA

    "The new handbook weaves together interdisciplinary insights into the role of intercultural mediation in situations of conflict, dialogue, and more inclusive forms of community-building across varied cultural and organizational contexts. As well as contributing to debates about the meanings of culture and interculturality, the book provides a nuanced view of the field, laying out theoretical achievements and gaps and identifying promising practices."

    Kirstie McAllum, Department of Communication, Université de Montréal, Canada

    "A unique and stimulating collection of perspectives and insights on the interplay between mediation and culture. The authors come from a wide array of disciplines and cultures and explore a variety of situations at different levels of abstraction. This book can enrich anyone’s ability to recognize, understand, and deal wisely with cultural influences in mediation—and other situations."

    Leonard L. Riskin, Visiting Professor, Northwestern University Pritzker School of Law, USA

    "Given the numerous wars between nations and violent conflicts within nations in today’s world, it’s obvious that neutral third parties trained in intercultural mediators are needed to help resolve such conflicts. In light of this, The Handbook of Intercultural Mediation should be required reading for this important group of professional mediators."

    Joseph A. Scimecca, Professor of Sociology, George Mason University, USA

    "The Routledge Handbook of Intercultural Mediation is a tour de force. This work is a dazzling achievement written with great skill by a global community of scholars, and whose usefulness will have a long life. This book makes a significant contribution toward nonviolent social change, especially when placed against the backdrop of the current urgencies of global pandemic and the horrors of war. Beginning with an initial review of the literature, the stage is set for current and future researchers and practitioners to reexamine how they (we) have thought about culture, conflict, and community. As the reader is invited to assume roles of observer and participant, an impressive gathering of international contributors explores diverse aspects of intercultural mediation as a process of dispute resolution, a byproduct of translation and pedagogy, and as a communicative or socio-political aspiration. These authors present a wide range of approaches, disciplines, voices, and perspectives that highlight, yet bring cohesion to disparate epistemological and methodological tensions."

    Mary Adams Trujillo, Professor Emerita of Communication Arts and Conflict Transformation, North Park University, USA

    "Full of innovative approaches and observations, including alternatives to and critiques of a Western-only approach to mediation, this Handbook of Intercultural Mediation is a treatment of mediation that examines interculturality as it should be done- comprehensively, globally, and respectfully. This volume, appearing as the world struggles with the global impact of both epidemic and war, could hardly be more timely. It is unique in bringing both depth and breadth to the topic of intercultural mediation. Especially remarkable for the range of scales represented, from analyses of language to international politics, the volume is destined to be a touchstone for work in mediation, and for intercultural studies generally, for years to come."

    Geoffrey White, Professor Emeritus, Department of Anthropology, University of Hawai’i, USA