Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist.
The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content.
Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researchers and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies.
Table of Contents
Part 1: Introduction to the Handbook 1. Tourism, hospitality and events education in an age of change David Airey, Dianne Dredge and Michael J. Gross Part 2: Philosophical Foundations 2. The curriculum: a philosophic practice? John Tribe 3. Ontological, epistemological and axiological issues Johan R. Edelheim 4. On the practical value of a liberal education Kellee Caton 5. The philosophical practitioner and the curriculum space Dianne Dredge, Pierre Benckendorff, Michele Day, Michael J. Gross, Maree Walo, Paul Weeks and Paul A. Whitelaw 6. Hospitality higher education: a multidisciplinary approach to liberal values, hospitality, and hospitableness Michael J. Gross and Conrad Lashley 7. Interdisciplinarity, transdisciplinarity and postdisciplinarity in tourism and hospitality education Michael Volgger and Harald Pechlaner Part 3: The Changing Context 8. Information technologies and tourism: the critical turn in curriculum development Ana María Munar and Mads Bødker 9. Neoliberalism and the new managerialism in tourism and hospitality education Maureen Ayikoru 10. The role of Massive Open Online Courses (MOOCs) in the democratization of tourism and hospitality education Barry O’Mahony and Gilly Salmon 11. Educational mobilities: mobile students, mobile knowledge Kevin Hannam and Basagaitz Guereño-Omil 12. Tourism Education Futures Initiative: current and future curriculum influences Pauline J. Sheldon and Daniel R. Fesenmaier 13. Teaching responsible tourism: responsibility through tourism? Richard Sharpley 14. International issues in curriculum design and delivery in tourism and hospitality education Paul Barron Part 4: The Curriculum Space: from global to local 15. Tourism and hospitality education in Asia Cathy H. C. Hsu 16. Tourism, hospitality and events curriculum in higher education in Brazil: reality and challenges Roberta Leme Sogayar and Mirian Rejowski 17. Educating tourism students in the South Pacific: changing cultures, changing economies David Harrison 18. Challenges for the tourism, hospitality and events higher education curricula in Sub-Saharan Africa: the case of Kenya Melphon A. Mayaka and John S. Akama 19. Making the case for tourism in UK universities David Botterill and Robert Maitland Part 5: Curriculum Delivery 20. Teaching about tourism in a post-disciplinary planning context Caryl Bosman and Dianne Dredge 21. Promoting critical reflexivity in tourism and hospitality education through problem-based learning José-Carlos García-Rosell 22. Transforming tourism education through Web 2.0 collaboration:the case of the global TEFI courses Janne J. Liburd 23. Approaches in the design and delivery of hotel/hospitality management undergraduate degree programmes within Australia Noreen M. Breakey, Richard N. S. Robinson and Matthew L. Brenner 24. Lifelong learning in tourism education Yahui Su 25. Work-integrated and service learning at HAAGA-HELIA Porvoo Campus in Finland – learning for life Annica Isacsson and Jarmo Ritalahti 26. Embedded research: a pragmatic design for contextual learning – from fieldtrip to fieldwork to field research in Australasia Ariane Portegies, Vincent Platenkamp and Theo de Haan 27. Teaching service quality, innovation management and other service considerations in the hospitality management discipline:using digital technology to facilitate student learning outcomes Robert J. Harrington, Michael C. Ottenbacher and F. Allen Powell Part 6: Issues and Challenges 28. Design in tourism education: a design anthropology perspective Kurt Seemann 29. The evolution of the employability skills agenda in tourism higher education Petia Petrova 30. Employment and career development in tourism and hospitality education Adele Ladkin 31. Industry engagement with tourism and hospitality education: an examination of the students’ perspective Rong Huang 32. Generation Y and the curriculum space Pierre Benckendorff and Gianna Moscardo 33. Groundswell: a co-creation approach for exploiting social media and redesigning (e-)learning in tourism and hospitality education Marianna Sigala 34. Engaging students: student-led planning of tourism and hospitality education – the use of wikis to enhance student learning Mandy Talbot and Carl Cater 35. Events higher education: management, tourism and studies Donald Getz 36. Legend to launchpad: Le Cordon Bleu, gastronomy and the future of education Roger Haden 37. What makes Hotel ICON a teaching hotel? Tony S. M. Tse 38. Space for sustainability? Sustainable education in the tourism curriculum space Andrea Boyle, Erica Wilson and Kay Dimmock Part 7: Conclusions and Future Directions 39. Creating the future: tourism, hospitality and events education in a post-industrial, post-disciplinary world Dianne Dredge, David Airey and Michael J. Gross
Dianne Dredge is Professor in the Department of Culture and Global Studies, Aalborg University, Denmark. She has 20 years experience as a tourism and environmental planner in various locations including Australia, Canada, Mexico and China. Dianne’s research focus is on tourism planning, policy and governance with a particular focus on the role of the state, relational and discursive policy development, community participation and capacity building. She also undertakes research in higher education policy, teaching and learning. Dianne won an Australian National Carrick Citation for Outstanding Contributions to Student Learning in 2007, and was Chief Investigator on the national project ‘Building a stronger future: balancing professional and liberal education ideals in tourism and hospitality education’.
David Airey is Professor of Tourism Management at the University of Surrey. He has been involved in tourism education for 40 years. He began his academic career at Surrey, then spent time with the UK Ministry of Education and with the European Commission before returning to academia in 1993. During his time at Surrey he has been head of School and Pro-Vice Chancellor, responsible for teaching and learning. He retired from his full-time post in 2009 and now continues at Surrey on a part-time basis. He currently holds a number of visiting professorships and fellowships and is in involved in a range of projects. His research focuses on matters related to education and to tourism policy. In 2006 he received the UNWTO Ulysses Award for his services to tourism education
Michael J. Gross is a Lecturer with the University of South Australia in Adelaide. Michael holds a Bachelor of Science in Business Administration (BSBA) with a major in Hotel and Restaurant Management from the University of Denver, Masters Degrees in Education (MPET) and Business (MBA) from Deakin University, and a PhD from the University of South Australia. He has an extensive professional background in international hospitality management with some of the world's leading hotel firms. He currently teaches in hospitality and tourism programs at the undergraduate and postgraduate levels. His research and publishing focus are on hospitality management and tourism management areas, with particular interests in international education, development and internationalization of hospitality firms, China hospitality industry, destination marketing, destination image, lifestyle tourism, consumer involvement, and place attachment.
"This highly authoritative text provides a very timely, reflective and forward-looking critique of tourism and hospitality education and the forces impacting its development and delivery across the world. The breadth and depth of issues included in the text provide comprehensive coverage of the subject with the international and inter-disciplinary approach adopted making it a highly useful, even essential, text for all tourism and hospitality scholars worldwide" - Professor Alan Fyall, Orange County Endowed Professor of Tourism Marketing Rosen College of Hospitality Management, University of Central Florida, USA
"The editors have assembled a well crafted, timely and authoritative collection offering rich coverage of educational provision in diverse settings. Based on philosophical principles and drawing upon a strong research base, they convey the dynamic and challenging environment which is confronting tourism and hospitality educators in the classroom and beyond." - Professor Brian King - Associate Dean (Executive Education and Partnership) and Professor, School of Hotel and Tourism Management, The Hong Kong Polytechnic University
"Comprehensive and provocative, this book is a "must read" for faculty and administrators in hospitality and tourism programs the world over. It effectively presents the history and evolution of our programs, curricular challenges and innovations, and threats and opportunities for the future. Without doubt, hospitality and tourism have taken their rightful place in the higher education landscape. But, as this handbook so aptly argues, this is a landscape that is forever shifting. It is up to us to successfully navigate these changes and successfully chart a course for the future. Like many of the authors in this volume, I applaud the recognition that hospitality and tourism have the opportunity to shape the world for the better. It is up to us develop the curriculum that makes this abundantly clear; one that provides our students with the opportunity to develop the knowledge, skills and values that will help this be so. I have no doubt that this handbook will prove to be an immensely useful resource in this essential endeavour." Julia Christensen Hughes, College of Business and Economics Dean, University of Guelph