1st Edition
The Routledge Handbook of Volunteering in Events, Sport and Tourism
This timely handbook examines the most contemporary, controversial and cutting-edge issues related to the involvement of volunteers in the fields of events, sport and tourism.
Split into thematic sections, the primary areas covered include: key disciplinary approaches to understanding volunteerism, international contexts, managing volunteers, the impacts and legacies of volunteering and future trends in these sectors including online and digital volunteering. Commonalities and differences of volunteering in these sectors are drawn out throughout the volume. A diverse range of case studies are examined including the 2007 UEFA Under 21 Championship hosted by Poland, the development of the Appalachian National Scenic Trail, the Vancouver, London and Pyeong Chang Olympic Games, Belgium’s National Day in 2019, the Puffing Billy railway in Australia, as well as many other examples looking at destination services organizations, museums, grassroots associations, corporate events, community events and visitor attractions.
Drawing on the academic and practical expertise of over 50 authors from across the globe, the handbook provides an invaluable resource for all those with an interest in volunteering in these sectors, encouraging dialogue across disciplinary boundaries and areas of study in order to advance volunteering research and practice in the fields of events, sport and tourism.
Chapter 1: Introduction
Kirsten Holmes, Karen A. Smith, Leonie Lockstone-Binney and Richard Shipway
Part 1 – Disciplinary Approaches to Volunteering
Chapter 2: Economics and volunteering
Megan Haddock
Chapter 3: Geography, place and international development volunteering
Amanda Davies
Chapter 4: How a political economy lens can help assess and improve conservation volunteer tourism
Kerry E. Grimm, Emilie Wiehe and Robyn Bath-Rosenfield
Chapter 5: Psychology of volunteering
Darja Kragt
Chapter 6: Volunteering in international sports events from a public administration perspective
Robert Gawlowski and Patrycja Gulak-Lipka
Part 2 – Volunteering in Tourism and Sport
Chapter 7: Destination service volunteering
Karen A. Smith, Anna Karin Olsson and Kirsten Holmes
Chapter 8: Visitor attraction: volunteering in cultural heritage tourism in Aotearoa New Zealand
Jane Legget
Chapter 9: Herding 6,000 volunteers
Robert S. Bristow
Chapter 10: Deconstructing volunteer tourism
Snigdha Kainthola, Pinaz Tiwari and Nimit R. Chowdhary
Chapter 11: The freefall of volunteer leaders in Australian grassroots associations
Christel Lorraine Mex
Chapter 12: Volunteering in community sports organisations and associations
Geoff Nichols
Part 3 – Volunteering at Events
Chapter 13: Enhancing volunteer skills through mega sports events: evidence from London 2012 Olympic Games
Niki Koutrou
Chapter 14: London, Vancouver, and PyeongChang Olympics: a comparison of volunteer motivations
Chulhee Kang, Femida Handy and Sang-uk Park
Chapter 15: Volunteering at community events: from volunteering for an event to volunteering as an event
Elias Delanoye, Sam Gorleer and Lesley Hustinx
Chapter 16: Volunteering and charity fundraising events
Tim Brown
Chapter 17: Helping through sport and events within corporate volunteering: benefits for volunteers and companies
Barbara Jozefowicz
Chapter 18: Volunteering at business events: insights from China
Hongxia Qi
Part 4 – Managing Volunteers
Chapter 19: Designing a volunteer program
Graham Cuskelly and Michelle Hayes
Chapter 20: Volunteer stewardship management models for volunteer programs
Lucas C.P.M. Meijs
Chapter 21: Volunteering motivation
Katja Petrovic and Arthur A. Stukas
Chapter 22: Volunteer recruitment and selection: evidence from the visitor attraction sector
Giancarlo Fedeli and Linda Cigurova
Chapter 23: Exploring retention and rewards in community sport volunteering
Nadina Ayer and John R. Cooper
Chapter 24: The role of organisational culture in sustaining volunteers in heritage attractions: the case of Puffing Billy railway
Josephine Pryce
Part 5 – Impacts and Legacies of Volunteering
Chapter 25: Understanding volunteering impact and legacy, a sustainability approach
Andrew Adams and John Deane
Chapter 26: "It's just a fun day out really": Perceptions of volunteering and mega-event volunteer legacy
Ellie May
Chapter 27: Creating a social legacy from event volunteering
Roger Rogerson, Fiona Reid and Rafaelle Nicholson
Chapter 28: Widening the scope of evaluating volunteer tourism: beyond impact measurement
Simone Grabowski-Faulkner, Phoebe Everingham and Tamara Young
Part 6 – Critical Issues in Volunteering
Chapter 29: Ethics of volunteering in tourism: ethics of the heart
Konstantinos Tomazos
Chapter 30: Diversity and inclusion in sport volunteering
Ryan Storr
Chapter 31: Intercultural learning or just having fun? What volunteer tourism providers can learn from educational volunteering programmes to enhance intercultural competencies
Olga Junek and Celine Chang
Chapter 32: Service learning and volunteering: A case study of service learning in Chinese business events volunteering
Guoyang Chen and Hongxia Qi
Chapter 33: Volunteering and obligation: positive and negative
Robert A. Stebbins
Chapter 34: Glocal citizenship: lofty ideals in regional space
Faith Ong
Part 7 – New Directions in Volunteering Research
Chapter 35: Profiling research on volunteering in events, sport and tourism
Andrzej Lis and Mateusz Tomanek
Chapter 36: Trends in volunteering
Colin Rochester
Chapter 37: Informal volunteering
Lili Wang
Chapter 38: Methods for researching volunteers
Richard Shipway and Leonie Lockstone-Binney
Chapter 39: The future of volunteering and work
Tom Baum, Leonie Lockstone-Binney, Karen A. Smith, Richard Shipway and Kirsten Holmes
Biography
Kirsten Holmes is a Professor at Curtin University, Australia, and is an international expert in volunteering in events, sport, and tourism contexts.
Leonie Lockstone-Binney is an Associate Professor in and Research Director for the Department of Tourism, Sport and Hotel Management at Griffith University, Australia.
Karen A. Smith is Professor of Tourism Management in the Wellington School of Business and Government at Te Heranga Waka – Victoria University of Wellington in New Zealand.
Richard Shipway is an Associate Professor in the Department of Sport and Event Management at Bournemouth University, UK.