1st Edition

The Routledge Handbook of Volunteering in Events, Sport and Tourism

    544 Pages 17 B/W Illustrations
    by Routledge

    This timely handbook examines the most contemporary, controversial and cutting-edge issues related to the involvement of volunteers in the fields of events, sport and tourism.

    Split into thematic sections, the primary areas covered include: key disciplinary approaches to understanding volunteerism, international contexts, managing volunteers, the impacts and legacies of volunteering and future trends in these sectors including online and digital volunteering. Commonalities and differences of volunteering in these sectors are drawn out throughout the volume. A diverse range of case studies are examined including the 2007 UEFA Under 21 Championship hosted by Poland, the development of the Appalachian National Scenic Trail, the Vancouver, London and Pyeong Chang Olympic Games, Belgium’s National Day in 2019, the Puffing Billy railway in Australia, as well as many other examples looking at destination services organizations, museums, grassroots associations, corporate events, community events and visitor attractions.

    Drawing on the academic and practical expertise of over 50 authors from across the globe, the handbook provides an invaluable resource for all those with an interest in volunteering in these sectors, encouraging dialogue across disciplinary boundaries and areas of study in order to advance volunteering research and practice in the fields of events, sport and tourism.

    Chapter 1: Introduction

    Kirsten Holmes, Karen A. Smith, Leonie Lockstone-Binney and Richard Shipway

    Part 1 – Disciplinary Approaches to Volunteering

    Chapter 2: Economics and volunteering

    Megan Haddock

    Chapter 3: Geography, place and international development volunteering

    Amanda Davies

    Chapter 4: How a political economy lens can help assess and improve conservation volunteer tourism

    Kerry E. Grimm, Emilie Wiehe and Robyn Bath-Rosenfield

    Chapter 5: Psychology of volunteering

    Darja Kragt

    Chapter 6: Volunteering in international sports events from a public administration perspective

    Robert Gawlowski and Patrycja Gulak-Lipka

    Part 2 – Volunteering in Tourism and Sport

    Chapter 7: Destination service volunteering

    Karen A. Smith, Anna Karin Olsson and Kirsten Holmes

    Chapter 8: Visitor attraction: volunteering in cultural heritage tourism in Aotearoa New Zealand

    Jane Legget

    Chapter 9: Herding 6,000 volunteers

    Robert S. Bristow

    Chapter 10: Deconstructing volunteer tourism

    Snigdha Kainthola, Pinaz Tiwari and Nimit R. Chowdhary

    Chapter 11: The freefall of volunteer leaders in Australian grassroots associations

    Christel Lorraine Mex

    Chapter 12: Volunteering in community sports organisations and associations

    Geoff Nichols

    Part 3 – Volunteering at Events

    Chapter 13: Enhancing volunteer skills through mega sports events: evidence from London 2012 Olympic Games

    Niki Koutrou

    Chapter 14: London, Vancouver, and PyeongChang Olympics: a comparison of volunteer motivations

    Chulhee Kang, Femida Handy and Sang-uk Park

    Chapter 15: Volunteering at community events: from volunteering for an event to volunteering as an event

    Elias Delanoye, Sam Gorleer and Lesley Hustinx

    Chapter 16: Volunteering and charity fundraising events

    Tim Brown

    Chapter 17: Helping through sport and events within corporate volunteering: benefits for volunteers and companies

    Barbara Jozefowicz

    Chapter 18: Volunteering at business events: insights from China

    Hongxia Qi

    Part 4 – Managing Volunteers

    Chapter 19: Designing a volunteer program

    Graham Cuskelly and Michelle Hayes

    Chapter 20: Volunteer stewardship management models for volunteer programs

    Lucas C.P.M. Meijs

    Chapter 21: Volunteering motivation

    Katja Petrovic and Arthur A. Stukas

    Chapter 22: Volunteer recruitment and selection: evidence from the visitor attraction sector

    Giancarlo Fedeli and Linda Cigurova

    Chapter 23: Exploring retention and rewards in community sport volunteering

    Nadina Ayer and John R. Cooper

    Chapter 24: The role of organisational culture in sustaining volunteers in heritage attractions: the case of Puffing Billy railway

    Josephine Pryce

    Part 5 – Impacts and Legacies of Volunteering

    Chapter 25: Understanding volunteering impact and legacy, a sustainability approach

    Andrew Adams and John Deane

    Chapter 26: "It's just a fun day out really": Perceptions of volunteering and mega-event volunteer legacy

    Ellie May

    Chapter 27: Creating a social legacy from event volunteering

    Roger Rogerson, Fiona Reid and Rafaelle Nicholson

    Chapter 28: Widening the scope of evaluating volunteer tourism: beyond impact measurement

    Simone Grabowski-Faulkner, Phoebe Everingham and Tamara Young

    Part 6 – Critical Issues in Volunteering

    Chapter 29: Ethics of volunteering in tourism: ethics of the heart

    Konstantinos Tomazos

    Chapter 30: Diversity and inclusion in sport volunteering

    Ryan Storr

    Chapter 31: Intercultural learning or just having fun? What volunteer tourism providers can learn from educational volunteering programmes to enhance intercultural competencies

    Olga Junek and Celine Chang

    Chapter 32: Service learning and volunteering: A case study of service learning in Chinese business events volunteering

    Guoyang Chen and Hongxia Qi

    Chapter 33: Volunteering and obligation: positive and negative

    Robert A. Stebbins

    Chapter 34: Glocal citizenship: lofty ideals in regional space

    Faith Ong

    Part 7 – New Directions in Volunteering Research

    Chapter 35: Profiling research on volunteering in events, sport and tourism

    Andrzej Lis and Mateusz Tomanek

    Chapter 36: Trends in volunteering

    Colin Rochester

    Chapter 37: Informal volunteering

    Lili Wang

    Chapter 38: Methods for researching volunteers

    Richard Shipway and Leonie Lockstone-Binney

    Chapter 39: The future of volunteering and work

    Tom Baum, Leonie Lockstone-Binney, Karen A. Smith, Richard Shipway and Kirsten Holmes


    Kirsten Holmes is a Professor at Curtin University, Australia, and is an international expert in volunteering in events, sport, and tourism contexts.

    Leonie Lockstone-Binney is an Associate Professor in and Research Director for the Department of Tourism, Sport and Hotel Management at Griffith University, Australia.

    Karen A. Smith is Professor of Tourism Management in the Wellington School of Business and Government at Te Heranga Waka – Victoria University of Wellington in New Zealand.

    Richard Shipway is an Associate Professor in the Department of Sport and Event Management at Bournemouth University, UK.