1st Edition
The Routledge International Handbook of Public Administration and Digital Governance
1. Theoretical frontiers in digital public administration
Sarah Giest
2. The evolution of public administration in the digital era: From e-government to digital government
Justin Longo and Taskin Dirsehan
3. Understanding public administration in the digital era: A scoping review
Taskin Dirsehan and Justin Longo
Part I: Government processes in the digital era
4. Digital public administration in China
Xuan Sun and Wenfeng Yu
5. Advancing Korea’s digital government: The shift from digital government to digital platform government
M. Jae Moon
6. Translating the ranking: An analysis of e-government benchmark’s impact on Indonesia’s state-level policies
Oktafia Dwijayanti
7. Public management in the digital age in the city of Niterói, Brazil: Institutional and procedural changes and lessons learned for the developing world
Edison Rodrigues Barreto, Jr., Ellen Benedetti and Enzo Mayer Tessarolo
8. Blockchain technologies in digital governance: The Kenyan experience with promoting public accountability
Japheth Ondiek and Gedion Onyango
9. The politics of digitalisation, mobile government and public services delivery in Africa: The challenges of equity, equality and inclusion in a digitally divided Ghana
Frank L. K. Ohemeng and Joshua Jebuntie Zaato
10. Developing and implementing urban digital twins, not easy at all! A comparison of how (semi-)public organizations at the regional and local governance levels incorporate urban digital twins within their organization
Carola van Eijk
11. Mobilizing capabilities for GovTech solutions in the context of digital transformation
Larissa Magalhães
12. Can one portal rule them all? The introduction of the MyGovernment portal in the Netherlands
Wouter Welling
13. Deepening digitization: Digitalization and modernization recruitment challenges in Canadian public administration
Andrea Migone, Kathy L. Brock and Michael Howlett
14. Resilient forces, AI and the future of work in public sector administration
Eric Afful-Dadzie and Raphael Amponsah
15. Inter-institutional collaboration for public sector digital transformation: The case of Italy
Andrea Bonomi Savignon, Lorenzo Costumato and Fabiana Scalabrini
16. Automated office in police vehicles: Understanding new connections between street-level and screen-level work
Carlos Soares
17. Remote justice: Digital trials, people’s attention and the right to a public trial
Jan García Olier and Andrei Poama
Part II: Policy and Regulatory Opportunities, Challenges and Constraints
18. RegTech governing FinTech in France? The persistence of digital dirigisme
Malcolm Campbell-Verduyn and Marc Lenglet
19. Unveiling the use of fraud detection technologies in the Belgian federal government
Evrim Tan and Joep Crompvoets
20. Digital-first employment services in Australia: Challenges and opportunities
Sarah Ball, Michael McGann, Jenny M. Lewis and Mark Considine
21. Live-streaming entrepreneurship in rural China: The rise of self-agency
Wayne Wei Wang
22. Emerging trends in Philippine government’s use of social media: A closer look into Facebook for digital governance
Charmaine B. Distor and Soumaya Ben Dhaou
23. External influences in the development of Cambodia's regulatory framework on personal data
Júlia García-Puig and Ixchel Pérez-Durán
24. Policy innovation in the digital era: Computational text analysis of media narratives on smart metering in India
Nihit Goyal
25. Mastering AI governance in the public sector
Gianluca Misuraca, Pierre Rossel and Prateek Sibal
26. Teaching public servants in the digital era
Maria Gintova and Vass A. Bednar
27. Conclusion
Ian Roberge
Biography
Sarah Giest is Professor of Public Policy at the University of Leiden, the Netherlands. She specializes in public policy analysis focusing on policy instruments and capacity in the innovation, technology and sustainability realm.
Ian Roberge is a Professor at York University in Toronto, Ontario. He specializes in public administration and public policy and, among other topics, conducts research on financial services sector policy and regulation as well as government foresight practices.
This very rich and inspiring handbook covers a huge range of topics related to electronic governance and presents insights from all around the world. Both for scholars new to the field and experienced scholars, this book offers a host of valuable insights about public administration and governance in a digital age.
Prof. Albert Meijer, Professor of Public Innovation, Utrecht University, The Netherlands
A vital book that provides an entry point on different policy and governance challenges, opportunities and constraints faced by governments in the implementation of different technologies. The contributions address different sectors, technologies and national, subnational and regional contexts in the world. They also reflect and provide evidence on the different motivations, trajectories and outcomes of these technological endeavors, both for public administrations and society.
Dr. Carolina Aguerre, Associate Professor, Universidad Católica del Uruguay, Honorary Co-Director at the Centro de Estudios en Tecnología y Sociedad (CETYS), Universidad de San Andres, Argentina, and Associate Senior Fellow at the Centre for Global Cooperation Research at the University of Duisburg-Essen, Germany
The editors of The International Handbook of Public Administration and Digital Governance have assembled an impressive range of authors and case studies to explore issues and practices in the digitalization of public administration. The International Handbook provides a cornucopia of resources with chapters approaching the issues from different levels of analysis, vantage points, and country experiences, as well as providing historical, theoretical, methodological, and pedagogical perspectives. This well-curated and truly global collection will be an excellent resource for advanced graduate seminars, inviting multiple lines of inquiry and encouraging discussion of issues and approaches from a comparative perspective.
Dr. Evert Lindquist, Professor, School of Public Administration, University of Victoria, Canada; Editor, Canadian Public Administration, Journal of the Institute of Public Administration of Canada
