In this book, Mr. Shingo shares the creative process that helped him build this significant contribution to manufacturing excellence. It shows numerous examples of how Shingo confronted and overcame problems that seemed virtually impossible to solve.
1. A Scientific Thinking Mechanism for Improvement 2. Preliminary Stage: Basic Ways of Thinking 3. Stage One: Problem Identification 4. Stage Two: Basic Approaches to Improvement: I. Understand the Status Quo 5. Basic Approaches to Improvement: II. The Pursuit of Goals 6. Basic Approaches to Improvement: III. Better Means 7. Stage Three: Making Plans for Improvement 8. Stage Four: Translating Improvement Plans into Reality 9. Understanding and Conviction 10. The Force of Habit 11. Afterword 12. Publications