This unique book combines a colourful history of Bolivian politics with some of the most advanced quantitative techniques yet developed for socio-political risk analysis. This is the story of how a foreign-owned private sector mining company (Minera San Cristobal - MSC) earned, lost, and regained its social licence to operate.
Robert G. Boutilier and Ian Thomson, leading experts in stakeholder management theory and practice, transform the concept of the SLO from a metaphor to a management tool. The book traces the development of new concepts and measures in the field of stakeholder engagement while following the narrative of a community struggling with a fundamental change in its identity from a declining, malnourished llama-herding village to one of the richest towns in Bolivia.
This remarkable story will inspire practitioners in the field of stakeholder management; it will provide an invaluable roadmap for professionals working on land re-use projects in the energy, mining, and conservation sectors; it will make stakeholder relations concepts and techniques accessible to students through an engaging and in-depth case study; and it will open your eyes to one of the most fascinating accounts of how two different cultures collided and then came together to address different but aligned goals.
Part One: Historic Context
Chapter 1: In the Beginning
Chapter 2: The Historical Roots of Divergent Views of Fairness
Chapter 3: Bolivian Politics from the Spanish to the Neo-Liberals
Chapter 4: The Anti-Foreigner Turn
Part Two: Retrospective from Discovery to Operating Mine
Chapter 5: Social License Concept
Chapter 6: From Geological Discovery to Construction 1994-2004
Chapter 7: Construction: 2004 to 2006
Chapter 8: Transition to Operating Mine: 2007 to 2009
Chapter 9: Renegotiation of Roles and Rights: 2010 and 2011
Part Three: Stakeholder Strategies from Quantitative Measures
Chapter 10: Shift to Quantitative Risk Assessment Methods
Chapter 11: Co-evolution of Risk Hotspots with Bolivian Politics and Economy: 2009 to 2015
Chapter 12: From Findings to Strategies that Work
Part Four: Distinctive Features and Conclusions
Chapter 13: Women and the San Cristóbal Mine
Chapter 14: The Trouble with Llamas
Chapter 15: Concluding Observations