1st Edition

The Social License The Story of the San Cristobal Mine

By Robert G. Boutilier, Ian Thomson Copyright 2019
    204 Pages
    by Routledge

    204 Pages
    by Routledge

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    This unique book combines a colourful history of Bolivian politics with some of the most advanced quantitative techniques yet developed for socio-political risk analysis. This is the story of how a foreign-owned private sector mining company (Minera San Cristobal - MSC) earned, lost, and regained its social licence to operate.

    Robert G. Boutilier and Ian Thomson, leading experts in stakeholder management theory and practice, transform the concept of the SLO from a metaphor to a management tool. The book traces the development of new concepts and measures in the field of stakeholder engagement while following the narrative of a community struggling with a fundamental change in its identity from a declining, malnourished llama-herding village to one of the richest towns in Bolivia.

    This remarkable story will inspire practitioners in the field of stakeholder management; it will provide an invaluable roadmap for professionals working on land re-use projects in the energy, mining, and conservation sectors; it will make stakeholder relations concepts and techniques accessible to students through an engaging and in-depth case study; and it will open your eyes to one of the most fascinating accounts of how two different cultures collided and then came together to address different but aligned goals.


    Part One: Historic Context

    Chapter 1: In the Beginning

    Chapter 2: The Historical Roots of Divergent Views of Fairness

    Chapter 3: Bolivian Politics from the Spanish to the Neo-Liberals

    Chapter 4: The Anti-Foreigner Turn

    Part Two: Retrospective from Discovery to Operating Mine

    Chapter 5: Social License Concept

    Chapter 6: From Geological Discovery to Construction 1994-2004

    Chapter 7: Construction: 2004 to 2006

    Chapter 8: Transition to Operating Mine: 2007 to 2009

    Chapter 9: Renegotiation of Roles and Rights: 2010 and 2011

    Part Three: Stakeholder Strategies from Quantitative Measures

    Chapter 10: Shift to Quantitative Risk Assessment Methods

    Chapter 11: Co-evolution of Risk Hotspots with Bolivian Politics and Economy: 2009 to 2015

    Chapter 12: From Findings to Strategies that Work

    Part Four: Distinctive Features and Conclusions

    Chapter 13: Women and the San Cristóbal Mine

    Chapter 14: The Trouble with Llamas

    Chapter 15: Concluding Observations


    Robert G. Boutilier is a strategy consultant, social researcher, and Associate of the Centre for Sustainable Development at Simon Fraser University, Canada.

    Ian Thomson is a practising social consultant, researcher and communicator with more than 40 years of experience in the natural resource industries, most recently as principal of Shinglespit Consultants Inc., Canada.