1st Edition
The Way Forward Lean Leadership and Systems Thinking for Large and Small Businesses
Acknowledgments *
About the Author *
Introduction (A Personal Odyssey) *
Chapter 1: The Corrupt Way to Make Money *
Chapter 2: The Limits of Demand, and Systems Thinking *
Chapter 3: Layoffs, Trust and Changing Cultures *
Chapter 4: Automation and Bottlenecks *
Chapter 5: Maturing Markets *
Chapter 6: One Piece Flow, Inventory, and Rapid Changeover *
Chapter 7: Statistics Based Management *
Chapter 8: Standardized Operations and Process Improvement *
Chapter 9: Quality *
Chapter 10: Supply Chain Management *
Chapter 11: Human Resources *
Chapter 12: Project Management and On-Time Delivery *
Chapter 13: Strategic Decision Making *
Chapter 14: Executive Team Operations *
Chapter 15: Marketing Operations *
Chapter 16: Waste *
Conclusion: Lean Leadership requires Systems Thinking *
Glossary *
Index *
Biography
Wallace Garneau is a two-service military veteran, with four years in the United States Marine Corps Reserve, and four years in the United States Army. He has twenty four years of experience in process improvement roles, having served as the E-Commerce Manager, the IT Manager, and/or the Director of Business Systems, for various medium and large manufacturing companies, and currently works for one of the world’s largest technology companies. Wallace holds a Bachelor’s of Science in Information Technologies and Telecommunications from the University of Phoenix, and an MBA in Lean Manufacturing from the University of Michigan. He is currently finishing a Master’s of Science in Lean Manufacturing from Kettering University. Wallace is a published poet and essayist, with articles in Information World, and Computer World. Wallace runs the popular blog, The Daily Libertarian (thedailylibertarian.com), and is nationally syndicated on Global Liberty Media (globallibertymedia.com).
