As the global tourism industry continues to expand and to become more complex, it is vital that those in the industry are equipped with a thorough knowledge of all topics involved. New Tourism Consumers Products and Industry: Present and Future Issues provides this comprehensive coverage and more. Written by a team of globally renowned thinkers and researchers, it not only provides a brief historical overview of tourism, but delves deeper, to discuss emerging trends, consumer types and looks at the way the industry itself is changing and developing. It provides the manager of tomorrow with the ability to look beyond normal planning horizons and identify potential opportunities from these changes.

    New Tourism Consumers Products and Industry: Present and Future Issues is part of a two part set with its companion text, Tourism Dynamics, Challenges and Tools: Present and Future Issues which takes the reader on a logical progression to look at issues relating to the external environment in which the tourism industry functions. Both texts thereby provide the reader with a complete set of tools and knowledge recognise the key areas of growth and change, and the ability to use the new tools and technologies available to develop them and maximise business potential.

    Preface. Forward. Contents, Buhalis-Costa and Jean-Claude Baumgarten. Tourism Futures: Introduction, Dimitrios Buhalis and Carlos Costa. The transformation of Consumer Behaviour, Ulrike Gretzel, Daniel R. Fesenmaier and Joseph T. O'Leary. New and emerging markets, Chris Cooper and Noel Scott (UQ) and John Kester (WTO). Third Age tourism, Gianna Moscardo. Youth and adventure tourism, Greg Richards & Julie Wilson. Domestic and Visiting Friends and Relatives Tourism, Philip Pearce and Gianna Moscardo. CONFERENCE TOURISM - MICE Market and Business tourism, Adele Ladkin. Alternative tourism and the moralisation of tourism, Jim Butcher. Reengineering established products & destinations, Dimitris Ioannides. Urbanisation and second homes tourism, Aurora Pedro. Fashion and accessibility based emerging destinations, Mike Hall and Dick Butler. Experience based products, Antti Hahti and Raija Komppula. Nature based products, Ecotourism and Adventure tourism, Tanja Mihalic. Sport and events tourism, Paul de Knop. Shopping and tourism, Yvette Reisinger .Gastronomy, Food & Wine, Mike Hall and Richard Mitchell. New Age Travel/Tourism: spiritual experiences, Yvette Reisinger. Space Tourism, Vaios Lappas. Intermediaries: Travel Agencies & Tour Operators, Dimitrios Buhalis and Dorota Ujma. Transport and transit: Air, Land and Sea, Anne Graham. Hospitality Megatrends, Peter Jones. Attractions Megatrends, Pierrre Benckendorff. Culture, Heritage and Visiting Attractions, Bob McKercher and Hilary du Cros. Entertainment and new leisure, Melanie Smith. Destination Management Organisations and Actors, Mara Manente and Valeria Minghetti. Tourism Futures: Conclusions, Carlos Costa and Dimitrios Buhalis.


    Dimitrios Buhalis, University of Surrey, Guildford, UK Dr Dimitrios Buhalis is Course Leader MSc in Tourism Marketing and Leader of eTourism Research at the School of Management, University of Surrey. Dimitrios is also Adjunct Professor at the MBA in Hospitality Management at IMHI (Cornell University–ESSEC) in Paris. Dimitrios has been an active researcher in the areas of ICT and tourism, and also serves as Vice Chairman on the International Federation of Information Technology and Tourism (IFITT) Board. He has editorial roles in a number of academic journals, and he has written, edited or co-edited eight books on eTourism, tourism strategic issues and distribution channels of tourism. Dimitrios is working closely with the World Tourism Organization, the World Travel Tourism Council and the European Commission on a number of eTourism-related projects.
    Carlos Costa, Universidade de Aveiro, Aveiro, Portugal Dr Carlos Costa is Associate Professor at the University of Aveiro. He has been Director of the Tourism teaching programme since 1996, which includes a BSc on Tourism Planning and Development and an MSc on Tourism Management and Development. He holds a PhD and MSc on Tourism Management from the University of Surrey. He is also Editor of the Tourism & Development Journal, the first tourism journal that was launched in Portugal. Dr Costa has also been involved in several projects and in consultancy work for the Portuguese Government and other Portuguese organizations. He is currently a Visiting Professor in several universities around the world, and has taught tourism courses in Finland, the UK, Greece, Cuba, Brazil and Goa.