1st Edition

Tourism Management

Edited By Chris Ryan, Stephen Page Copyright 2000
    478 Pages
    by Routledge

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    This book is an edited selection of key research papers published in the field of tourism management during the past ten years. It seeks to take stock of some of the seminal developments in the literature and to examine the evolution of thinking and the development of the subject area, particularly in the emergence of research sub-areas.

    The book is organized into a series of parts which reflect the development of new and established areas of research: decision-making and tourist behaviour, tourism demand forecasting, gender and sex in tourism, planning and communities, urban tourism, theme parks, sustainable tourism or eco-tourism, marketing and service quality, and tourism as it affects indigenous peoples. Each part is introduced by commentary that relates the articles to the wider literature and the current progress of knowledge in each area. Underlying the books is a view that only through a continuing dialogue between specific tourism journal articles and a wider social science literature can one consider the 'cutting edge' nature of tourism research and manner in which it is then developed and disseminated. This book is one way of allowing readers to assess the merits of each article and its wider contribution to the tourism literature.

    Preface (C. Ryan, S. Page). Selecting Holidays: The Purchase Decision and its Antecedents. Introduction (C. Ryan). Multi-faceted tourism travel decisions: a constraint-based conceptual framework to describe tourists' sequential choices of travel components (B.G.C. Dellaert et al.). Tourist-group holiday decision-making and behaviour: the influence of children (P.R. Thornton et al.). Economic Forecasting in Tourism. Introduction (C. Ryan). An integrative approach to tourism demand forecasting (B. Faulkner, P. Valerio). Measures of forecasting accuracy—turning point error v size of error (C.A. Witt, S.F. Witt). Tourism forecasting: how well do private and public sector organizations perform? (S.F. Witt). Gender and Sex in Tourism. Introduction (C. Ryan). An occupational hazard? Sex segregation in tourism employment (F. Jordan). Holidays and homosexual identity (H. Hughes). Sex, tourism and sex tourism: fulfilling similar needs? (C. Ryan, R. Kinder). Planning and Community Action. Introduction (S. Page). Residents' attitudes towards tourism: a longitudinal study in Spey Valley, Scotland (D. Getz). From shareholders to stakeholders: critical issues for tourism marketers (J. Robson, I. Robson). Responsible and responsive tourism planning in the community (K.M. Haywood). Crafting a destination vision: putting the concept of resident-responsive tourism into practice (J.R. Brent Ritchie). Urban Tourism. Introduction (S. Page). Leisure shopping: a magic concept for the tourism industry (M. Jansen-Verbeke). Tourist shopping villages: development planning strategies (D. Getz). Theme Parks. Introduction (S. Page). Theme park selection: factors influencing attendance (G.W. McClung). A perceptual mapping approach to theme park visitor segregation (D.D. Fodness, L.M. Milner). Evaluating the attractiveness of a new theme park (Kau Ah-Keng). Tourism and the Natural Environment: Marine and Ecotourism. Introduction (S. Page). Whale sharks in Ningaloo Marine Park: managing tourism in an Australian marine protected area (D. Davis et al.). Sustainable tourism development in Wales: from theory to practice (R.E. Owen et al.). Towards a more desirable form of ecotourism (M.B. Orams). Pricing policy in nature-based tourism (J.G. Laarman, H.M. Gregersen). Managing ecotourism: an opportunity spectrum approach (S.W. Boyd, R.W. Butler). Ecotourism accommodation spectrum: does supply match the demand? (P.A. Wight). Marketing and Service Quality—Wider Perspectives. Introduction (C. Ryan). Revising and implementing the marketing concept as it applies to tourism (K.M. Haywood). The implementation of total quality management in tourism: some guidelines (C.A. Witt, A.P. Muhlemann). The service experience in tourism (J.E. Otto, J.R. Brent Ritchie). Indigenous Peoples and Tourism. Introduction (C. Ryan). Tourism management on American Indian lands in the USA (A.A. Lew). Maori tourism (S. Barnett). Index.


    Chris Ryan, Stephen Page