1st Edition

Tourism, Security and Safety

Edited By Yoel Mansfeld, Abraham Pizam Copyright 2006

    The topic of safety and security in the tourism industry is of vital importance globally. In recent years, and mainly after the 9/11 event, both academics and practitioners have started to look into crisis management issues seeking workable solutions in order to mitigate the negative impacts of safety and security incidences on the tourism industry and affected destinations.
    Tourism, Safety and Security: a multi dimensional analysis brings together the writings of international leading academics and practitioners in this field to discuss prevention measures and crisis management options, in incidences of tourism safety and security. The layout and content of the book are aimed at analyzing different types of safety and security problems as well as finding managerial strategies and tactics to address them.

    Divided into four sections this book looks at:
    · Tourism and security issues: including the impact of terror in the hotel market in Israel
    · Tourism and crime issues: including premises liability, drug trafficking, theft and street robbery
    · Tourism and safety Issues: including the impact of SARS in Asia and Foot and Mouth Disease in the UK
    · Tourism crisis management issues: including the 9/11 crisis, public relations, and the aftermath of the Bali bombings

    Each chapter has a user friendly structure including study objectives, concept definitions and review questions.

    PROLOGUE Abraham Pizam and Yoel Mansfeld
    1. Towards a Theory of Tourism Security
    Yoel Mansfeld (University of Haifa) and Abraham Pizam (University of Central Florida)

    Introduction Yoel Mansfeld (University of Haifa) and Abraham Pizam (University of Central Florida)
    2. A Social Theory of Terrorism and Tourism
    Peter Tarlow (Tourism & More Consulting)
    3. War, Terror, and the Tourism Market in Israel
    Aliza Fleischer (The Hebrew University of Jerusalem) and Steven Buccola (Oregon State University)
    4. Tourism and Civil Disturbances: An Evaluation of Recovery Strategies in Fiji 1987-2000
    Brian King (Victoria University) and Tracy Berno (CPIT)

    Yoel Mansfeld (University of Haifa) and Abraham Pizam (University of Central Florida)
    5. The Growth of the Caribbean Narcoeconomy: Implications for Tourism
    Jerome L. McElroy (Saint Mary's College)
    6. Do Incidences of Theft at Tourist Destinations have a Negative Effect on Tourists’ Decisions to Travel to Affected Destinations?
    Judy Holcomb and Abraham Pizam (University of Central Florida)
    7. The Tourist and his Criminal: Patterns in Street Robbery
    Dee Wood Harper (Loyola University, New Orleans)

    Yoel Mansfeld (University of Haifa) and Abraham Pizam (University of Central Florida)
    8. Recovering from SARS: The Case of Toronto Tourism
    Geoffry Wall (University of Waterloo)
    9. Risk Management for Australian Commercial Adventure Tourism Operations
    Damian Morgan (Monash University) and Martin Fluker (Victoria University)
    10. The Effect of Disaster on Peripheral Tourism Places and the Disaffection of Prospective Visitors
    Wilson Irvine (Robert Gordon University) and Alistair R Anderson (Robert Gordon University)
    11. Safety and Security Issues Affecting Inbound Tourism in the People’s Republic of China
    Zelia Breda (Universidade de Aveiro) and Carlos Costa (Universidade de Aviero)
    12. When Wildlife Encounters Go Wrong: Tourist Safety Issues Associated with Threatening Wildlife
    Gianna Moscardo (James Cook University), Matthew Taverner (Hong Kong) and Barbara Woods (James Cook University)

    Introduction Yoel Mansfeld (University of Haifa) and Abraham Pizam (University of Central Florida)
    13. Public Relations and Advertising Strategies for Tourist Destination Image Crises
    Eli Avraham (University of Haifa)
    14. A Comparative Assessment of Three South East Asian Tourism Recovery Campaigns: Singapore Roars: Post SARS, Wow Philippines 2003 and Bali Post October 12, 2003 Bombing
    David Beirman (Israel Tourism Office)
    15. The Role of Security Information in Tourism Crisis Management: The Missing Link
    Yoel Mansfeld (University of Haifa)
    16. Crisis Management and Recovery: How Washington, DC Hotels Respond to Terrorism
    Greg Stafford (General Manager, Holiday Inn-on-the-Hill), Larry Yu (George Washington University) and Alex Kobina Armoo (Baltimore International College)
    17. Hospitality Crisis Management Practices: The Israeli Case
    Aviad Israeli (Ben Gurion University of the Negev) and Arie Reichel (Ben Gurion University of the Negev)
    18. Tour Operators and Destination Safety
    Nevenka Cavlek (University of Zagreb)

    SUMMARY AND CONCLUSIONS Yoel Mansfeld (University of Haifa) and Abraham Pizam (University of Central Florida)


    Yoel Mansfeld, Abraham Pizam