This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform every system.
Table of Contents
Transform through a Culture of Excellence. Understand the System. Lead for Excellence. Connect with Customers and Stakeholders. Create a Pathway for Excellence. Value People and Their Contributions. Identify Key Work Processes. Design a Measurement System. Establish a Methodology to Improve. Create a Mindset for Excellence. Sharing Excellence in Action.
About the Series
Continuous Improvement refers to all aspects of improving processes, products, methodologies, and techniques to ensure they provide more value to customers and are sustainable. This entails topics such as six sigma, lean, design for six sigma, quality, preventative and predictive maintenance and sustainability. Continuous improvement involves using various methodologies to design and measure changes to document the quantitative and qualitative improvements and sustain the gains. This involves breakthrough thinking and changing the culture of an organization. This series will cover the methodological and cultural aspects of driving continuous improvements in all types of organizations for sustainable results. The concepts behind continuous improvement will ensure companies innovate and become the best in class with successful financial impacts.
BISAC Subject Codes/Headings:
- BUSINESS & ECONOMICS / General
- TECHNOLOGY & ENGINEERING / Engineering (General)
- TECHNOLOGY & ENGINEERING / Quality Control