Translating Resilience into Healthcare Practice Multilevel Theories and Perspectives

PART 2 Introduction and setting the scene

1.       Setting the scene - Status and challenges of the research on adaptive capacity and resilience in healthcare.

Siri Wiig, Hilda Bø Lyng, Veslemøy Guise, Lene Schibevaag, and Cecilie Haraldseid-Driftland

2.       The CARE model: A research tool for understanding resilience.

Janet Anderson and Alastair Ross

PART 2 Integrative theories, models, and indicators to support resilient performance

3.       The resilience journey from definitions to large scale research – how did we get there?

Jeffrey Braithwaite, Louise A. Ellis, Kate Churruca, Janet Long, Samantha Spanos, Lisa Pagano, Georgia Fisher, and Axel Ros

4.       Articulating Resilience in Healthcare: Defining the Phenomena and Making Resilience Practical.

Carl Macrae

5.       Building Resilient Team Performance: The Critical Role of Leadership

Maree Saba, Louise A. Ellis, Janet Long, Kate Churruca, Samantha Spanos, and Jeffrey Braithwaite

6.       Measuring Resilience in Healthcare: Challenges and Opportunities.

Louise A. Ellis, Kate Churruca, Janet Long, Hilda Bø Lyng, Maree Saba, and Jeffrey Braithwaite

7.       Resilience and human factors – same, same but different?

Malin Knutsen Glette, Hilda Bø Lyng, Robyn Clay Williams, and Kristan Ringsby Odberg

8.       Empowering healthcare professionals with resilience theory.

Hilda Bø Lyng, Cecilie Haraldseid-Driftland, Veslemøy Guise, Eline Ree, Birte Fagerdal, and Siri Wiig

9.        Don’t throw the baby out with the bathwater- rethinking incident reporting through a resilient healthcare lens.

Erika E. Petersen and Hilda Bø Lyng

PART 3 Perspectives on and approaches to patient and stakeholder involvement in resilient healthcare

10.   Patient and family involvement in resilient healthcare – why is it important to ensure high quality care?

Veslemøy Guise and Heidi Dombestein

11.   A framework for mapping stakeholder involvement in resilient healthcare.

Veslemøy Guise, Cecilie Haraldseid-Driftland, Hilda Bø Lyng, and Siri Wiig

12.   Next of kin involvement in and perspectives of resilient and perspectives of healthcare.

Inger Johanne Bergerød and Siri Wiig

13.   The role of leaders as facilitators of resilience in healthcare – old wine in new bottles?

Eline Ree, Hilda Bø Lyng, and Siri Wiig

14.   Understanding and co-creating resilience through multilevel stakeholder involvement: exemplars from transitional care.

Ruth Baxter, Hilde Valen Wæhle, and Jane O’Hara

15.   Regulatory resilience – mission impossible?

Sina Furnes Øyri and Siri Wiig

PART 4 Resilience in different contexts from acute to long-term care

16.   Characteristics of resilience in the prehospital critical care setting

Stephen J. M. Sollid

17.   Characteristics of resilience in the interface between nursing home staff, general practitioners and hospitals.

Malin Knutsen Glette, Olav Røise and Siri Wiig

18.   Handling resilience in pandemic crisis in home care in rural areas.

Malin Knutsen Glette and Siri Wiig

19.   Characteristics of resilient performance in mental health care.

Siv Hilde Berg

20.   Enabling adaptive capacity in different types of hospital teams.

Birte Fagerdal, Veslemøy Guise, Hilda Bø Lyng, and Siri Wiig

21.   Using health technology to support resilient performance in hospital to home context.

Ellinor Christin Haukland

PART 5 Translating resilience through collaborative approaches and tools

22.   Developing a framework for collaborative learning in resilient healthcare – the need for structures and planned processes.

Cecilie Haraldseid-Driftland, Hilda Bø Lyng, Veslemøy Guise, and Siri Wiig

23.   Lessons learned from the participatory design approach used for developing the Resilience in Healthcare learning tool.

Cecilie Haraldseid-Driftland and Hilda Bø Lyng

24.   Using Simulation to Leverage Resilience into Practice in Complex Adaptive Systems.

Mary D. Patterson

25.   The role of pedagogical thinking and adaptive reflexive spaces in resilient healthcare research and practice.

Stephen Billett, Cecilie Haraldseid-Driftland, Siri Wiig, and Kristy Stohlmann

PART 6 Resilience in an international and cross-sectoral perspective

26.   Exploring the role of team, organization, and system factors in adaptive capacity in hospital teams- results from an international cross-country study in Australia, England, Japan, the Netherlands, and Norway.

Birte Fagerdal, Natalie Sanford, Louise A. Ellis, Roland Bal, Kazue Nakajima, and Janet Anderson

27.   Using action research to promote resilient performance in the Netherlands.

Jan-Willem Weenink and Roland Bal

28.   The complex problems emerging from individual adaptive behaviour within its silos and possible strategies for solutions.

Kazue Nakajima, Shin Nakajima, Ayumi Tokunaga, and Harumi Kitamura

29.   Experiences from supporting resilience in Australian emergency departments.

Robyn Clay-Williams, Colleen Cheek, Lieke Richardson, and Elizabeth E. Austin

30.   Integrating the micro-, meso- and macro- levels for resilient healthcare: the role of built environment regulations.

Natalia Ransolin, Tarcisio Abreu Saurin and Robyn Clay-Williams

31.   Engaging citizens in societal resilience: experiences across Europe.

Matthieu Branlat, Jacqueline Floch, Sonia Matera, Maya Battisti, and Francesca de' Donato

32.   Patient safety as multilevel phenomenon, insights from other sectors.

Jean-Christophe Le Coze

33.   Time for resilience in procured critical service

Tone Njølstad Slotsvik

PART 7 Conclusion and road ahead

34.   Challenges and opportunities in designing and executing cross-country studies in resilient healthcare.

Siri Wiig, Roland Bal, Kazue Nakajima, Janet Anderson, and Jeffrey Braithwaite

35.   Concluding remarks – the future for research on resilience in healthcare.

Siri Wiig, Hilda Bø Lyng, Veslemøy Guise, Lene Shibevaag, and Cecilie Haraldseid-Driftland

Biography

Siri Wiig is Professor and Centre Director at SHARE - Centre for Resilience in Healthcare, at the University of Stavanger (UiS), Norway. Dr Wiig is full Professor of Quality and Safety in Healthcare Systems at UiS; Adjunct Professor at Western Norway University of Applied Sciences, Norway; Senior Adviser at Stavanger University Hospital, Norway; and Honorary Professor at Australian Institute of Health Innovation, Macquarie University, Australia and at the University of Wollongong, Australia. Her main research interests are resilient healthcare, risk regulation, leadership and learning in high-risk industry. 

Cecilie Haraldseid-Driftland is an Associate Professor at the University of Stavanger, Norway. Her research explores how to strengthen learning and leadership in health services through operationalizing resilience in healthcare. She is interested in collaborative learning practices and has extensive experience in co-designing and evaluating digital tools for healthcare professionals.

Hilda Bø Lyng is an Associate Professor at the University of Stavanger, Norway. Her research concentrates on resilience in healthcare, implementation, innovation and knowledge transfer. Her recent work concerns theory development.

Veslemøy Guise is an Associate Professor at the University of Stavanger, Norway Her main research focus is resilience in healthcare with a focus on patient and stakeholder involvement in adaptations and resilient performance in diverse healthcare contexts. Her research interests also include simulation in healthcare education and practice, especially in support of new ways of working for healthcare professionals.

Lene Schibevaag holds a Master's degree in Societal Safety from the University of Stavanger, Norway She is Center Coordinator for SHARE Center for Resilience in Healthcare at the University of Stavanger. Her research centers on patient safety and stakeholder involvement, particularly in regulatory investigations.