The relationship between project managers representing project owners and those on the contractor side is often threatened by communication risk. The main communication risk minimization strategy in the construction phase is trust, which plays a major role in the success of key working relationships across the construction industry. This book investigates this phenomenon, and goes on to show that once developed, trust outshines all other strategies of communication risk minimization and is essential for project success.
As part of this investigation, communication risk in construction projects is examined in detail, with a particular focus on the effects of information asymmetry on working relationships. Drawing on many years of empirical research involving project managers working internationally, Trust in Construction Projects also provides strategies to minimize information asymmetries in order to build trust, and ensure the success of construction projects.
By increasing understanding of trust in construction projects, this book adds an important new perspective to the fields of construction management and project management. This is essential reading for researchers and students, as well as practitioners in these fields.
Table of Contents
1. Research Background 2. Why Trust Matters in Construction Projects 3. The New Institutional Economics 4. The Role of Project Managers in Construction Projects 5. The Role of Trust in Construction Projects 6. Research Framework for the Study of Trust in Construction Projects 7. Recommendations for Practice and Guidelines for Future Research
Anita Cerić is a Professor at the Department of Construction Management and Economics at the Faculty of Civil Engineering at the University of Zagreb, Croatia. She is also a Visiting Professor at the University of Applied Sciences in Wiesbaden in Germany. Anita’s research interests are in risk management and human resource management in the context of construction project management, as well as maintenance management and facilities management in the context of corporate real estate management. She serves on editorial boards of several academic journals. She is a member of the Association of Researchers in Construction Management (ARCOM); Working Commissions W55 on Building Economics and W65 on Construction Management of the International Council for Research and Innovation in Building and Construction (CIB); the International Project Management Association (IPMA); the Engineering Project Organization Society (EPOS); the American Society of Civil Engineers (ASCE); and the Academy of Management (AOM).