1st Edition
Trust in Social and Business Relations Theory and Practice
In the dynamic landscape of the digital era, where interactions span from the personal touch of face-to-face conversations to the vast, interconnected world of the internet, understanding trust has never been more crucial. Trust in Social and Business Relations: Theory and Practice provides a groundbreaking exploration of the multifaceted nature of trust in our modern society.
This insightful book navigates the reader through the intricate web of trust in digital and traditional contexts. Across its four compelling parts, the book examines the evolution of human relations in the digital age, investigates the role of trust in various social and business scenarios, explores the dynamics of trust in specific industries, and discusses the broader implications of trust in national and international spheres.
With contributions from esteemed academics and industry experts around the globe, this book delves into pressing issues such as the impact of social media on business relationships, the challenges of romantic connections in cyberspace, and the evolving trust dynamics in industries like mobile payments and smart hotels. It also tackles significant themes like trust in government, the nuances of international business negotiations, and the emerging trust paradigms in smart city-port-maritime nexus.
The book is not just an academic exploration; it's a vital resource for business professionals, policymakers, and anyone interested in the complexities of trust in our interconnected world. It offers a unique blend of theoretical insights and practical perspectives, making it an indispensable guide for navigating the challenges and opportunities of building trust in the digital age. This book is a must-read for those seeking to understand the delicate balance of trust in the tapestry of modern human relationships.
I. EVOLUTION OF HUMAN RELATION. FROM FACE-TO-FACE TO DIGITAL BASED RELATIONS
1. From human to digital relations
Güler Koçak, Meral Kızrak and H. Cenk Sözen
2. Negative and positive externalities of ICTs – on the pursuit of research based on the principles of trust and responsibility
Florence Rodhain, Bernard Fallery and Josip Marić
3. Using Instagram to build business relationships
Agnieszka Werenowska and Ewa Jaska
4. ESG's role in creating trust, social and business relationships versus companies' financial performance on capital market
Magdalena Mądra-Sawicka
II. DIGITAL TRUST IN DIFFERENT SOCIAL AND BUSINESS RELATIONS
5. Romantic Relationships in The Cyber-Environment: Is It an Issue of Reciprocal Trust or Digital Ethics?
Cezar Scarlat and Alexandra Ioanid
6. Digital love - forms of trust of network users to dating sites
Ewa Bogalska-Martin and Anna Wachowiak
7. Boosting social capital and trust via virtual neighbourhood communities
Aleksandra Chlebicka, Michał Pietrzak and Dariusz Strzębicki
8. Digital trust and social interactions among employees in the workplace
Dave E. Marcial, Jan Cynth L. Palama, Fredlie P. Bucog, Britney James L. Seraspe and Markus A. Launer
9. Work practices and internal communication
Ewa Stawicka, Joanna Sadkowska and Beata Żelazko
10. The impact of trust on purchasing decisions through social media
Edyta Skarzyńska
11. Trust in the Digital Age as the Basis for Building Customer Relationships
Anna Dąbrowska, Irena Ozimek and Iryna Hrabynska
III. DIGITAL TRUST IN SELECTED INDUSTRIES SECTORS
12. Building Bridges: Trust and Communication in Contemporary Work Environments
Olena Kulykovets
13. Digital trust in mobile payment in food services during the COVID-19 pandemic. A case from Poland
Agnieszka Tul-Krzyszczuk, Barbara Wyrzykowska and Grzegorz Forysiński
14. Smart hotels in the perception of Polish and Slovak young people
Hanna Górska-Warsewicz, Maciej Dębski, Michal Fabuš and Marián Kováč
15. Trust and communication in agriculture
Paulina Kramarz and Henryk Runowski
16. Trust in the sharing economy: A systematic literature review
Trang Nguyen and Xuan Tai Mai
17. The role of communication in building trust in e-commerce from the perspective of consumers
Monika Utzig, Ana Mane Kapaj and Małgorzata Raczkowska
IV. BUILDING TRUST IN NATIONAL AND INTERNATIONAL RELATIONS
18. Trust in government and citizen compliance with lockdown directives
Utkarsh Shrivastava
19. The impact of different communication modes on trust and satisfaction in international business negotiation
Tahir Ali and Khuram Shahzad
20. Certified public accountants’ attitudes towards the public interest and the factors that impact those attitudes
Amanda Remo
21. New dimensions of the social capital affected by digital communication: a comparison between Albania and Poland
Iwona Pomianek and Etleva Muça (Dashi)
22. Carbon Neutrality: Trusting in the Emergence of an Innovation Ecosystem in the Smart City-Port-Maritime Nexus
Tomi Paalosmaa
Biography
Joanna Paliszkiewicz is a Professor and the Director of the Management Institute at the Warsaw University of Life Sciences, Poland.
Kuanchin Chen is a full Professor of Computer Information Systems and John W. Snyder Faculty Fellow at Western Michigan University. He is the director of WMU's Center for Business, USA.
Marta Mendel is an adjunct professor at the Warsaw University of Life Sciences. She is the vice-rector of international cooperation.
