1st Edition

Trust in Social and Business Relations Theory and Practice

Edited By Joanna Paliszkiewicz, Kuanchin Chen, Marta Mendel Copyright 2025
310 Pages 12 B/W Illustrations
by Routledge

310 Pages 12 B/W Illustrations
by Routledge

310 Pages 12 B/W Illustrations
by Routledge

In the dynamic landscape of the digital era, where interactions span from the personal touch of face-to-face conversations to the vast, interconnected world of the internet, understanding trust has never been more crucial. Trust in Social and Business Relations: Theory and Practice provides a groundbreaking exploration of the multifaceted nature of trust in our modern society. This insightful... Read more

I. EVOLUTION OF HUMAN RELATION: FROM FACE-TO-FACE TO DIGITAL-BASED RELATIONS

1. From human to digital relations

Güler Koçak, Meral Kızrak, and H. Cenk Sözen

2. Negative and positive externalities of ICTs – on the pursuit of research based on the principles of trust and responsibility

Florence Rodhain, Bernard Fallery, and Josip Marić

3. Using Instagram to build business relationships

Agnieszka Werenowska and Ewa Jaska

4. ESG's role in creating trust, social and business relationships versus companies' financial performance on capital market

Magdalena Mądra-Sawicka

II. DIGITAL TRUST IN DIFFERENT SOCIAL AND BUSINESS RELATIONS

5. Romantic relationships in the cyber-environment: Is it an issue of reciprocal trust or digital ethics?

Cezar Scarlat and Alexandra Ioanid

6. Digital love - forms of trust of network users' to dating sites

Ewa Bogalska-Martin and Anna Wachowiak

7. Boosting social capital and trust via virtual neighbourhood communities

Aleksandra Chlebicka, Michał Pietrzak, and Dariusz Strzębicki

8. Digital trust and social interactions among employees in the workplace

Dave E. Marcial, Jan Cynth L. Palama, Fredlie P. Bucog, Britney James L. Seraspe, and Markus A. Launer

9. Work practices and internal communication

Ewa Stawicka, Joanna Sadkowska, and Beata Żelazko

10. The impact of trust on purchasing decisions through social media

Edyta Skarzyńska

11. Trust in the digital age as the basis for building customer relationships

Anna Dąbrowska, Irena Ozimek, and Iryna Hrabynska

III. DIGITAL TRUST IN SELECTED INDUSTRIES SECTORS

12. Building bridges: trust and communication in contemporary work environments

Olena Kulykovets

13.  Digital trust in mobile payment in food services during the COVID-19 pandemic: a case from Poland

Agnieszka Tul-Krzyszczuk, Barbara Wyrzykowska, and Grzegorz Forysiński

14. Smart hotels in the perception of Polish and Slovak young people

Hanna Górska-Warsewicz, Maciej Dębski, Michal Fabuš, and Marián Kováč

15. Trust and communication in agriculture

Paulina Kramarz and Henryk Runowski

16. Trust in the sharing economy: a systematic literature review

Trang Nguyen and Xuan Tai Mai

17. The role of communication in building trust in e-commerce from the perspective of consumers

Monika Utzig, Ana Mane Kapaj and Małgorzata Raczkowska

IV. BUILDING TRUST IN NATIONAL AND INTERNATIONAL RELATIONS

18. Trust in government and citizen compliance with lockdown directives

Utkarsh Shrivastava

19. The impact of different communication modes on trust and satisfaction in international business negotiation

Tahir Ali and Khuram Shahzad

20. Certified public accountants’ attitudes towards the public interest and the factors that impact those attitudes

Amanda Remo

21. New dimensions of the social capital affected by digital communication: a comparison between Albania and Poland

Iwona Pomianek and Etleva Muça (Dashi)

22. Carbon neutrality: trusting in the emergence of an innovation ecosystem in the smart city-port-maritime nexus

Tomi Paalosmaa

Biography

Joanna Paliszkiewicz is a professor and the director of the Management Institute at the Warsaw University of Life Sciences, Poland.

Kuanchin Chen is a full professor of computer information systems and John W. Snyder faculty fellow at Western Michigan University. He is the director of WMU’s Center for Business, USA.

Marta Mendel is an adjunct professor at the Warsaw University of Life Sciences. She is the vice-rector of international cooperation.