5th Edition
Understanding the Communication Process in the Workplace
By Institute of Leadership & Management
Copyright 2007
70 Pages
by
Routledge
80 Pages
by
Routledge
Also available as eBook on:
Communication is used by everyone in the work place at all times. It is the key to a satisfactory work environment. Communication problems can make the work environment uncomfortable and unproductive for everyone.
This textbook outlines the nature and importance of communication and process of communication in the workplace. Covering the advantages and disadvantages of the basic... Read more
Introduction; Chapter 1 Session AThe communication process; Chapter 2 Session ACommunication media; Chapter 3 Performance checks; Chapter 4 Reflect and review;
Biography
David L. Carmichael, Jane Hubert, Brian Reeves, Audhild Schanche
"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian Salvesen
