Uptime : Strategies for Excellence in Maintenance Management, Third Edition book cover
3rd Edition

Strategies for Excellence in Maintenance Management, Third Edition

ISBN 9781482252378
Published August 18, 2015 by Productivity Press
534 Pages 72 B/W Illustrations

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Book Description

Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptime has been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their maintenance management programs.

Following in the tradition of its bestselling predecessors, Uptime: Strategies for Excellence in Maintenance Management, Third Edition explains how to deal with increasingly complex technologies, such as mobile and cloud computing, to support maintenance departments and set the stage for compliance with international standards for asset management.

This updated edition reflects a far broader and deeper wealth of experience and knowledge. In addition, it restructures its previous model of excellence slightly to align what must be done more closely with how to do it.

The book provides a strategy for developing and executing improvement plans that work well with the new values prevalent in today's workforce. It also explains how you can use seemingly competing improvement tools to complement and enhance each other.

This edition also highlights action you can take to compensate for the gradual loss of skills in the current workforce as "baby boomers" retire.

Table of Contents


Building a Maintenance Strategy

Business of Maintenance Management
Framework for the Strategy
Strategy Components
Strategy Development
Developing the Vision
Maintenance Review
Closing the Gap—Planning Implementation
Contract Maintenance
Uptime Summary

People and Teamwork

People Really Are Your Most Important Asset
Managing Change
Organizing the Maintenance Structure
Learning, Training, and Development


Work Management
Work Management Cycle
Six Key Steps
Planning Horizons
Shutdown Management
Planning and Scheduling Tools
Planning Standards
Mobile Workforce Management
Uptime Summary

Basic Care
The Minimum Is Not Always Enough
Beyond the Minimum: Basic Care
5S Asset Management Housekeeping Excellence
5S Audits
Before you Start 5S
Uptime Summary

Materials Management
Planning, Scheduling, and Materials Management
MRO Improvements
Uptime Summary

Performance Management
Measuring Maintenance
Benchmarking Maintenance
Uptime Summary

Management and Support Systems for Maintenance
Systems Are Not Replacements for Strategy
What Management Systems Should Do
Different Types of Management Systems
Specialized Support Systems
Implementation Considerations
Justifying Your CMMS
Hardware and Software Tools: An Overview
Where Are We Headed with Systems?
Uptime Summary


Asset Reliability 1: Being Proactive
Reliability-Centered Maintenance
Business of Maintenance Management
Simplified RCM Methods
Implementing RCM Successfully
Uptime Summary

Reliability Approaches 2: Quick Start and Continuous Improvement
Preventive Maintenance Optimization
Reliability and Simulation Modeling
Uptime Summary

Evidence-Based Asset Management
Evidence-Based Asset Management
Optimizing Life-Cycle Costing Decisions
Economic Life of an Asset
Optimizing Maintenance Tactics
Calculating Spare-Part Requirements
Optimizing Failure-Finding Intervals
Uptime Summary


Asset Management
What Is Asset Management?
Standards, "Anatomy," and "Landscape"
Documentation, Record Keeping, and Information Management
Putting Uptime in an Asset Management Context
Uptime Summary

Information Management and Governance
Defining the Aim Program
Uptime Summary


Implementing Uptime
Why Bother?
Getting there—Implementing Uptime
Assessments vs. Training
A New Approach
Initiative Overload
Action Teams
Middle Management
Just Do It
Uptime Summary

Appendix A: The Uptime Assessment
Appendix B: Glossary of Maintenance Terminology
Appendix C: Rapid Preventive Maintenance (PM) Deployment



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James V Reyes-Picknell, BASc, CMC., P.Eng., CMRP, CAMA., is the founder and President of Conscious Asset, a Canadian-based consulting and training firm specializing in asset management. He provides business consulting services for our practice in Physical Asset Management in the areas of strategy, process improvement, executive / management coaching, change management and general client advisory. He is a licensed Professional Engineer, certified management consultant (international), certified maintenance and reliability professional (USA),a former RCM2 practitioner, member of the institute of Asset Management and honours graduate of the University of Toronto in Mechanical Engineering. James also studied at the Royal Naval Engineering College in the UK, the Technical University of Nova Scotia and at Dalhousie Universities in Canada. James has extensive years of hands-on experience in engineering, operations, maintenance management, consulting and change management.


"For those wanting to refresh their knowledge and skills, or for individuals or organizations wanting to embark upon the asset management/Lean thinking/continuous improvement journey, this book is invaluable. A clear explanation of fundamental aspects, true life examples, and well-documented theory make Uptime, Third Edition a 'must-read’ for any asset management advocate."
—Mick O’Sullivan, Independent Consultant

"The third edition of Uptime is an essential and pragmatic guide and reference. The ever-changing relationship between asset performance, cost, and risk is far more complex than it has ever been making this edition of Uptime crucial reading. It really does raise the bar - not only with the material updated and refreshed, but it is consistent with the newly recognized field of ‘asset management’.  Uptime remains the primary reference for anyone who is serious about their proficiency in the field of asset management and the holistic contribution those assets have on business performance."
—Stephen Young, Director, Chisholm Mackay Pty Ltd

"In today's world where information is at our finger tips, it is very rare to find a text that compiles in such a qualitative manner what a professional in maintenance and asset management needs to know and be aware of. Uptime, since its first edition, has always provided the tools to help management land the concepts from theory to practical application in the field. This new edition is not the exception, but most important, its evolution from maintenance to asset management represents an invaluable contribution to companies among different industries that are willing to move towards that direction. With no doubt, this new edition of Uptime is a masterpiece."
—Marcelo Aliendre, Global Director, Asset Management, Barrick Gold Corp

"If maintenance, work management, reliability, and several other aspects of asset management have always baffled you, then this is a great book to unlock its mysteries. Through this book’s evolution, now in its third edition, it has evolved with the asset management strategies, tactical approaches, and other new developments in the field. This book is now a collaborative effort from leading minds in the field, which in my mind contributes even further to its original value to the reader.

Uptime reads well as a whole, as a refresher on topics when you need it, and for a novice to gain understanding of the topics. I personally found it of great use to start with reading the summary after each chapter to gain insights before reading each chapter. I can highly recommend this book for novices, specialists, and everyone in between in the field of asset management. It is thorough in its discussions on each topic, gives good examples on both what has proven useful and pitfalls to avoid, and is written by people who have lived the experiences of the topics involved. Great work Jim and contributing writers in keeping the spirit of John Campbell alive through the continual improvements on his work."
Bjarni Ellert Isleifsson, MSc, CMRP, CRL, Asset and Maintenance Management Consultant

"... the third edition of Uptime is more than a minor tweaking of a popular book. In many ways, it is an entirely new book, with the addition of new contributing authors and the major rewriting of chapters to reflect current thinking. ... The book shows how changes in technology and changes in demographics—younger workforce, different values, ways of communicating, and retirement of baby boomers—are combining to influence how maintenance is managed and how changes are implemented in the field. ... This book achieves an appropriate balance between technology, including its use for decision-making processes and human factors and will surely be welcomed by individuals and organizations seeking excellence in maintenance management practices."
—From the Book’s Foreword by Andrew K.S. Jardine, PhD, Professor Emeritus, University of Toronto