Uptime: Strategies for Excellence in Maintenance Management, Third Edition, 3rd Edition (Hardback) book cover


Strategies for Excellence in Maintenance Management, Third Edition, 3rd Edition

By John D. Campbell, James V. Reyes-Picknell

Productivity Press

534 pages | 72 B/W Illus.

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pub: 2015-08-18
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Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptimehas been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their maintenance management programs.

Following in the tradition of its bestselling predecessors, Uptime: Strategies for Excellence in Maintenance Management, Third Edition explainshow to deal with increasingly complex technologies, such as mobile and cloud computing, to support maintenance departments and set the stage for compliance with international standards for asset management.

This updated edition reflects a far broader and deeper wealth of experience and knowledge. In addition, it restructures its previous model of excellence slightly to align what must be done more closely with how to do it.

The book provides a strategy for developing and executing improvement plans that work well with the new values prevalent in today's workforce. It also explains how you can use seemingly competing improvement tools to complement and enhance each other.

This edition also highlights action you can take to compensate for the gradual loss of skills in the current workforce as "baby boomers" retire.


"For those wanting to refresh their knowledge and skills, or for individuals or organizations wanting to embark upon the asset management/Lean thinking/continuous improvement journey, this book is invaluable. A clear explanation of fundamental aspects, true life examples, and well-documented theory make Uptime, Third Edition a 'must-read’ for any asset management advocate."

—Mick O’Sullivan, Independent Consultant

"The third edition of Uptime is an essential and pragmatic guide and reference. The ever-changing relationship between asset performance, cost, and risk is far more complex than it has ever been making this edition of Uptime crucial reading. It really does raise the bar - not only with the material updated and refreshed, but it is consistent with the newly recognized field of ‘asset management’. Uptime remains the primary reference for anyone who is serious about their proficiency in the field of asset management and the holistic contribution those assets have on business performance."

—Stephen Young, Director, Chisholm Mackay Pty Ltd

"In today's world where information is at our finger tips, it is very rare to find a text that compiles in such a qualitative manner what a professional in maintenance and asset management needs to know and be aware of. Uptime, since its first edition, has always provided the tools to help management land the concepts from theory to practical application in the field. This new edition is not the exception, but most important, its evolution from maintenance to asset management represents an invaluable contribution to companies among different industries that are willing to move towards that direction. With no doubt, this new edition of Uptime is a masterpiece."

—Marcelo Aliendre, Global Director, Asset Management, Barrick Gold Corp

"If maintenance, work management, reliability, and several other aspects of asset management have always baffled you, then this is a great book to unlock its mysteries. Through this book’s evolution, now in its third edition, it has evolved with the asset management strategies, tactical approaches, and other new developments in the field. This book is now a collaborative effort from leading minds in the field, which in my mind contributes even further to its original value to the reader.

Uptime reads well as a whole, as a refresher on topics when you need it, and for a novice to gain understanding of the topics. I personally found it of great use to start with reading the summary after each chapter to gain insights before reading each chapter. I can highly recommend this book for novices, specialists, and everyone in between in the field of asset management. It is thorough in its discussions on each topic, gives good examples on both what has proven useful and pitfalls to avoid, and is written by people who have lived the experiences of the topics involved. Great work Jim and contributing writers in keeping the spirit of John Campbell alive through the continual improvements on his work."

Bjarni Ellert Isleifsson, MSc, CMRP, CRL, Asset and Maintenance Management Consultant

"… the third edition of Uptimeis more than a minor tweaking of a popular book. In many ways, it is an entirely new book, with the addition of new contributing authors and the major rewriting of chapters to reflect current thinking. … The book shows how changes in technology and changes in demographics—younger workforce, different values, ways of communicating, and retirement of baby boomers—are combining to influence how maintenance is managed and how changes are implemented in the field. … This book achieves an appropriate balance between technology, including its use for decision-making processes and human factors and will surely be welcomed by individuals and organizations seeking excellence in maintenance management practices."

—From the Book’s Foreword by Andrew K.S. Jardine, PhD, Professor Emeritus, University of Toronto

Table of Contents


Building a Maintenance Strategy

Business of Maintenance Management

Framework for the Strategy

Strategy Components

Strategy Development

Developing the Vision

Maintenance Review

Closing the Gap—Planning Implementation

Contract Maintenance

Uptime Summary


People and Teamwork

People Really Are Your Most Important Asset


Managing Change

Organizing the Maintenance Structure


Learning, Training, and Development


Work Management

Work Management Cycle

Six Key Steps

Planning Horizons

Shutdown Management

Planning and Scheduling Tools

Planning Standards

Mobile Workforce Management

Uptime Summary


Basic Care

The Minimum Is Not Always Enough

Beyond the Minimum: Basic Care

5S Asset Management Housekeeping Excellence

5S Audits

Before you Start 5S

Uptime Summary

Materials Management

Planning, Scheduling, and Materials Management


MRO Improvements

Uptime Summary



Performance Management

Measuring Maintenance

Benchmarking Maintenance

Uptime Summary


Management and Support Systems for Maintenance

Systems Are Not Replacements for Strategy

What Management Systems Should Do

Different Types of Management Systems

Specialized Support Systems

Implementation Considerations

Justifying Your CMMS

Hardware and Software Tools: An Overview

Where Are We Headed with Systems?

Uptime Summary



Asset Reliability 1: Being Proactive

Reliability-Centered Maintenance

Business of Maintenance Management

Simplified RCM Methods

Implementing RCM Successfully

Uptime Summary


Reliability Approaches 2: Quick Start and Continuous Improvement

Preventive Maintenance Optimization

Reliability and Simulation Modeling

Uptime Summary


Evidence-Based Asset Management

Evidence-Based Asset Management

Optimizing Life-Cycle Costing Decisions

Economic Life of an Asset

Optimizing Maintenance Tactics

Calculating Spare-Part Requirements

Optimizing Failure-Finding Intervals

Uptime Summary


Asset Management

What Is Asset Management?

Standards, "Anatomy," and "Landscape"

Documentation, Record Keeping, and Information Management


Putting Uptime in an Asset Management Context

Uptime Summary

Information Management and Governance

Defining the Aim Program

Uptime Summary


Implementing Uptime

Why Bother?

Getting there—Implementing Uptime

Assessments vs. Training

A New Approach



Initiative Overload

Action Teams

Middle Management

Just Do It


Uptime Summary




Appendix A: The Uptime Assessment

Appendix B: Glossary of Maintenance Terminology

Appendix C: Rapid Preventive Maintenance (PM) Deployment



About the Authors

James V Reyes-Picknell, BASc, CMC., P.Eng., CMRP, CAMA., is the founder and President of Conscious Asset, a Canadian-based consulting and training firm specializing in asset management. He provides business consulting services for our practice in Physical Asset Management in the areas of strategy, process improvement, executive / management coaching, change management and general client advisory. He is a licensed Professional Engineer, certified management consultant (international), certified maintenance and reliability professional (USA),a former RCM2 practitioner, member of the institute of Asset Management and honours graduate of the University of Toronto in Mechanical Engineering. James also studied at the Royal Naval Engineering College in the UK, the Technical University of Nova Scotia and at Dalhousie Universities in Canada. James has extensive years of hands-on experience in engineering, operations, maintenance management, consulting and change management.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Industries / Manufacturing Industries
BUSINESS & ECONOMICS / Industrial Management