User Comments and Moderation in Digital Journalism: Disruptive Engagement, 1st Edition (Hardback) book cover

User Comments and Moderation in Digital Journalism

Disruptive Engagement, 1st Edition

By Thomas B. Ksiazek, Nina Springer


136 pages | 4 B/W Illus.

Purchasing Options:$ = USD
Hardback: 9780367226428
pub: 2020-04-13
Available for pre-order. Item will ship after 13th April 2020

FREE Standard Shipping!


This book is an authoritative discussion of user comments and moderation in digital journalism, examining how user comments have disrupted the field of journalism and how a growing number of news organizations have abandoned commenting features altogether.

Making a broad argument concerning user commentary as a manifestation of user engagement and public deliberation, User Comments and Moderation in Digital Journalism: Disruptive Engagement conceptualizes the act of commenting as interactive engagement and participation in a virtual public sphere. The book also explores the organizational policies that have the potential to disrupt – as well as improve – the quality of user discussions. Ultimately, strategies are proposed for managing and improving user comments and encouraging more productive public deliberation in digital journalism.

This engaging discussion of a key development in digital journalism is a valuable resource for academics and researchers in the areas of journalism, media and communication studies.

Table of Contents

Chapter 1. Current Debates on User Commentary; Chapter 2. Comments as Engagement with the News; Chapter 3. Comments as Public Deliberation; Chapter 4. Anonymous Commentary; Chapter 5. Managing and Improving User Comments; Chapter 6. Where do we go from here?

About the Authors

Thomas B. Ksiazek holds a PhD from Northwestern University, USA, and is an associate professor in the Department of Communication at Villanova University, USA. His research interests include new forms of user engagement with the news, implications of audience behavior for society and the field of journalism, patterns of cross-platform media use, and the application of network analysis to the consumption and production of media.

Nina Springer (Dr. phil., LMU Munich, Germany) is an associate professor in the Journalism Department at Södertörn University, Stockholm, Sweden. Her research focuses on journalists-audience-interactions and the journalistic profession. In the realm of commentary features, she investigated commenters’ motives and contributions to viewpoint diversity, as well as comments’ use for and their effects on audiences and journalists alike.

About the Series


Studies in Digital Journalism

The Disruptions: Studies in Digital Journalism series features ground breaking short form publications which engage with cutting edge technological and critical developments and debates in contemporary digital journalism theory and practice. Titles in the series explore emerging hot topics, present detailed case studies and offer new assessments of theoretical and conceptual innovations in relation to subjects including digital journalism ethics, robot news, data journalism, web metrics and online surveillance. Titles respond quickly to the latest developments in the field and showcase the work of best new and established critical thinkers in this vibrant and emerging area.


For more information on submitting a proposal for the series, please contact Bob Franklin at [email protected]

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
SOCIAL SCIENCE / Media Studies