User Experience Methods and Tools in Human-Computer Interaction

1.      Requirements Engineering and User Needs Analysis

Stéphanie Buisine

2.      Ethnography, User Observation, and Interviews

Francesca Rizzo, Sabrina Bresciani

3.      Ideation, Focus Groups, and Brainstorming

Hursula Mengue-Topio, Youssef Guedira , Sophie Lepreux, Christophe Kolski

4.      Personas, Scenarios, Journey Maps, and Storyboarding

Lene Nielsen

5.      Task Analysis and Modeling

Chen Ling

6.      Designing and Analyzing Questionnaires and Surveys

Martin Schrepp

7.      Inspection Methods for Usability Evaluation

Calvin Or, Alan H.S. Chan

8.      Designing, Conducting, Analyzing, and Reporting Usability Testing Experiments

Martin C. Maguire

9.      Eye-tracking and Physiological Measurements for UX Evaluation

Linden Ball, Beth Richardson

10. Collaborative and Participatory Design

Morten Hertzum , Claus Bossen

11. Crowdsourcing in UX Research

Yuxiang (Chris) Zhao, Jian Tang, Xujie Ye, Jingwen Lian

12. Responsible User Modelling

Eelco Herder, Judith Masthoff

13. Digital Human Modeling

Vincent G. Duffy

14. Prototyping Techniques for UX Research

Jonna Häkkilä, Caglar Genç, Ashley Colley

15. UX Design Tools

Nikolas Martelaro, Brad A. Myers

16. Gamification Design

Fan Zhao

17. Help and User Support

Zhe Chen, Jia Zhou

Biography

Constantine Stephanidis is Professor at the Department of Computer Science of the University of Crete, past Director of the Institute of Computer Science of FORTH and Founding Head of its Human-Computer Interaction (HCI) Laboratory and its Ambient Intelligence Program. He has been the Principal Investigator for over 180 European Commission, National and Industry funded projects. He is the founding editor of the International Journal Universal Access in the Information Society, co-editor of the International Journal of Human-Computer Interaction and General Chair of the HCI International Conference. He is the President of the Council for Research and Innovation of the Region of Crete and the President of the Hellenic National Accessibility Authority.

Gavriel Salvendy is University Distinguished Professor at the College of Engineering and Computer Science at the University of Central Florida and Founding President of the Academy of Science, Engineering, and Medicine of Florida. He is Professor Emeritus of Industrial Engineering at Purdue University and Chair Professor Emeritus and Founding Head of the Department of Industrial Engineering at Tsinghua University, Beijing, P.R. China. He is a member of the National Academy of Engineering and the recipient of the John Fritz Medal, which is frequently referred to as the Nobel Prize in Engineering. He is the Founding Editor of the International Journal of Human-Computer Interaction and the Founder of the International Conference on Human-Computer Interaction – now in its 40th year.

'A bountiful cornucopia of ideas from the fertile minds of leading scholars and rising stars. A milestone volume that will be valuable to newcomers, experienced professionals, scholars and business leaders.'

Ben Shneiderman, University of Maryland

'Constantine Stephanidis and Gavriel Salvendy's monumental 6-volume series on Human Computer Interaction has to be required for all libraries. This massive encyclopedia of fundamental knowledge will not age, because as new technologies and methods come and go, the fundamental underlying principles (especially those of human behavior) remain unchanged.'

Don Norman, Author of "Design of Everyday Things" and "Design for a Better World"