Value-Driven IT Management: 1st Edition (Hardback) book cover

Value-Driven IT Management

1st Edition

By Iain Aitken

Routledge

330 pages

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Hardback: 9780750659253
pub: 2003-04-15
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pub: 2012-08-06
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Description

Value-Driven IT Management explains how huge sums are wasted by companies (and governments) on poorly aligned, poorly justified and poorly managed IT projects based on 'wishful thinking' cost and benefit assumptions and that even 'successful' projects rarely seem to realise the benefits promised.

The author contends that the root cause of the disappointment and disillusion often found in senior management with the value extracted from its IT investments is a complacent corporate culture that can actually foster uncommercial behaviours in both users and internal suppliers of IT solutions.

The author sets out a detailed, pragmatic framework for commercialising the internal IT Function and measuring its value to the business. This is not to be achieved by deploying conventional IT best practices or by making the IT Function look like an external service provider. Instead the author proposes that the IT Function should transform its value to the business by embracing a small set of best value practices that will engender more commercial behaviours in both IT staff and users and will focus the IT Function's energies on delivering successful business outcomes that will win the respect of senior management.

Table of Contents

Preface; Introduction; Defining goals; Optimizing effectiveness; Optimizing cost-efficiency; Measuring success; Conclusion; Diagnostic profiles.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS041000
BUSINESS & ECONOMICS / Management
COM032000
COMPUTERS / Information Technology