Visual Workplace Visual Thinking : Creating Enterprise Excellence Through the Technologies of the Visual Workplace, Second Edition book cover
1st Edition

Visual Workplace Visual Thinking
Creating Enterprise Excellence Through the Technologies of the Visual Workplace, Second Edition

ISBN 9781138684683
Published August 2, 2017 by Productivity Press
278 Pages 50 B/W Illustrations

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Book Description

Visual Workplace/Visual Thinking (VWVT) was written by the acknowledged leading expert in workplace visuality. While other books touch upon visual workplace tools and practices, no other author has addressed the topic with the clarity and depth presented here. This is a seminal book, considered by many the definition of the field itself. First published by a small, independent press in 2005, the book won the prestigious Shingo Research Prize in the same year.

It was then and remains the only book of its kind that describes the conceptual and practical foundation for workplace visuality, derived from dozens of hands-on implementations in some of the world’s best or most challenging companies. Written not by an academic, but by a hands-on practitioner who has worked for three decades with companies in various phases of visual transformation, the work carries the reader from the usual starting point of 5S through to the full power of the visual-lean® alliance.

The book’s 11 chapters are in four sections. The first defines the visual workplace in relation to operational excellence, along with the eight building blocks of visual thinking. The next section, which targets the cultural conversion, is unexpectedly thrilling as it describes the genuine transformation of both company and employee which is at the heart of every visual conversion. Section 3 maps the logic and sequence of Dr. Galsworth’s 10-Doorway template as you learn about the visual side of 5S, visual standards, visual scheduling, visual material control, visual metrics, visual problem-solving, visual leadership as well as the visual machine® and visual-lean®office.

The final section of VTVW places visual management within the visual continuum, shows you how to use the ten doorways to assess your own company, and concludes with a discussion of the visual-lean alliance, illustrated through a conversion case study.

With over 25 full-color albums of visual solutions, 50+ graphs and charts, a detailed table of contents and in-depth Index, this 277-page book positions the technologies of the visual workplace as a premier improvement strategy on every company’s journey to operational excellence.

Table of Contents

Section One 1. The Visual Workplace and the Excellent Enterprise 2. The Building Blocks of Visual Thinking Section Two 3. Leadership and the Power Inversion4. The I-Driven CultureSection Three5. Visual Order: Visuality's Foundation6. Visual Standards and Visual Scheduling/Visual Displays 7. Visual Leadership: Metrics, Problem-Solving & Hoshin 8. VisualControls, Pull Systems, and Guarantees 9. Visual Machine®, Office & Macro Environment Section Four 10. Visual Management vs. Visual Workplace 11. Visual Thinking~Visual Transformation RESOURCES


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For more than 30 years, Gwendolyn Galsworth, PhD, has researched and developed the knowledge and know-how that defines the unique contribution that the visual workplace makes to the field of operational enterprise excellence and sustainable cultural and bottom line results.

Founder and president of Visual Thinking Inc. and the Visual-Lean® Institute, Dr. Galsworth is author of many books, including Visual Systems, Smart Simple Design-Reloaded, and two Shingo award-winning books, Visual Workplace-Visual Thinking and Work That Makes Sense.

Dr. Galsworth trains visual workplace trainers and helps companies around the globe accelerate their rate of transformation, strengthen cultural alignment, and achieve long-term sustainable results through the Institute’s nine core visual workplace technologies.

Galsworth’s radio show, The Visual Workplace, draws more than 70,000 monthly listeners, with episodes available from our website, Her newsletter, The Visual Thinker, features a new article, weekly. For more, see Wikipedia.


"Galsworth is the world’s foremost authority on visual management. Her book raises the stature of visuality, hardens soft notions about it, and embeds it in structure and theory that—until now—have been missing."

Richard J. Schonberger, Ph.D. Author, World Class Manufacturing

"Dr. Galsworth continues to produce work in perfect harmony with The Shingo Prize model, with visual concepts, tools, and methods that are essential as companies pursue operational excellence."

Robert Miller, Former Executive Director, The Shingo Prize

"I’ve been a student of management for 30 years, read countless management books and gone to innumerable conferences. I have never found a better, more powerful system of transformation than Galsworth’s. This comes through on every page of her books. She does that better than anybody."

Brent Allen, VP/Operations, Lifetime Products Inc., Salt Lake City, Utah