1st Edition

Visualising Health Care Practice Improvement Innovation from Within

232 Pages
by CRC Press

232 Pages
by CRC Press

Why is it that in spite of all the health policy reforms, clinical practice innovations, increasing intersectoral interdependencies and new medical and information technologies, so little has changed in the way we research and evaluate health care? Don't these changes cry out for new ways of being studied and appraised? And don't our approaches to clinical practice innovation cry out for being... Read more
Preface. About the authors. List of contributors. Glossary. Healthcare practice improvement from within. The complexity of health care work. Does the complexity of care call for 'research complexity'? Exnovation: innovation from within. Improving medical handover using video methodology: two projects, two perspectives. Forms of feedback in video-reflexivity: some notes and observations on a Maastricht experiment. Improving postoperative handovers using video reflexivity: the Utrecht experience. Designing an ambulance paramedic to emergency triage staff handover protocol for New South Wales, Australia. Conclusion: improving one's own practices and relationships 'from within'. Bibliography. Index.

Biography

Katherine Carroll PhD, UTS is an Australian Research Council Postdoctoral Research Fellow at the Centre for Health Communication, University of Technology, Sydney. Her current research uses video and ethnographic methods to understand how donor human milk is used in neonatal intensive care units in Australia and the United States. Rick Iedema PhD, USyd is Research Professor and Director of the Centre for Health Communication at the University of Technology, Sydney. He is also Fellow of the Academy of Social Sciences of Australia and Associate Editor of the journal Health Expectations. Rick's research investigates the rising complexity of health service provision. Jessica Mesman PhD holds a senior position at the Department of Science and Technology Studies at Maastricht University. Her book Uncertainty in Medical Innovation: Experienced Pioneers in Neonatal Care won the Sociology of Health and Illness Best Book of the Year 2009 Award. Jessica's research applies a science and technology studies approach to patient safety in, among others, intensive care and neonatology, and to decision- making processes in critical care medicine.