Voice and Involvement at Work : Experience with Non-Union Representation book cover
1st Edition

Voice and Involvement at Work
Experience with Non-Union Representation

ISBN 9781138340947
Published August 7, 2018 by Routledge
420 Pages 30 B/W Illustrations

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Book Description

In the last decade, nonunion employee representation (NER) has become a much discussed topic in the fields of human resource management, employment relations, and employment/labor law. This book examines the purpose, structure, and performance of various types of employee representation bodies created by companies in non-union settings to promote collective forums for voice and involvement at the workplace.

This unique volume presents the first longitudinal evidence on the performance, success, and failure of NER plans over an extended time period. Consisting of twelve detailed, in-depth case studies of actual NER plans in operation across four countries, this volume provides unparalleled evidence on such matters as: the motives behind the initial establishment of NER, different organizational forms of NER in industry, key success and failure factors over the long-term, pro and con evaluations for employers and employees, and more. Voice and Involvement at Work captures an unequalled international and comparative perspective through a wide cross-section of different NER forms.

Table of Contents

1. Voice and Involvement at Work: Introduction Paul Gollan, Bruce Kaufman, Daphne Taras, and Adrian Wilkinson  Part I: Australia  2. NER at Suncorp Group: the Suncorp Group Employee Council Paul Gollan and Cathy Ying Xu  3. NER in a Leading Australian Medical Manufacturer Paul Gollan and Senia Kalfa  4. The Difficult Challenge Faced by Hybrid Employee Voice in the Australian University Sector Alison Barnes and Craig MacMillan  Part II: Britain  5. Legislating for NER? NER and the ICE Regulations at Manufacture Co. Jimmy Donaghey, Niall Cullinane, and Tony Dundon  6. Employee Voice at a Dot Com: The Rise and Demise of the Employee Forum at WebBank Stewart Johnstone and Adrian Wilkinson  7. Partnership at Eurotunnel: Challenges for NER and Union Representation Paul Gollan and Senia Kalfa  Part III: Canada  8. A Century of Employee Representation at Imperial Oil Daphne Taras  9. Non-Union Employee Representation in the Royal Canadian Mounted Police: Resistance and Revitalization Sara Slinn  10. From Nonunion Consultation to Bargaining in the Canadian Federal Public Service: Expanding the Bounds of Employee Representation through the NJC Richard Chaykowski  Part IV: United States  11. Employee Involvement and Voice at Delta Air Lines: The Leading Edge of American Practice Bruce Kaufman  12. The Intersection of NER and ADR: A Conceptual Analysis and Federal Express Case David Lewin  13. What Do NLRB Cases Reveal About Non-Union Employee Representation Groups? A Typology from Post-Electromation Cases Michael LeRoy

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Paul J. Gollan is a Professor of Management and Associate Dean (Research) in the Faculty of Business and Economics at Macquarie University, Australia. Paul has authored, coauthored and co-edited 14 books in the fields of human resources and industrial relations. He has also written over 34 book chapters and 52 refereed journal articles.

Bruce Kaufman is Professor of Economics at Georgia State University, USA.He is a labor economist with broad research interests spanning economics, management, law, history, and industrial relations. He has written or edited 16 books and has published over one hundred articles and chapters.

Daphne Taras is Dean of the Edwards School of Business at the University of Saskatchewan, Canada, and she is a professor in labour and employment relations. Her academic work is at the intersection of labour relations, public policy, and law. She was named a top 100 Woman of Distinction in Canada in 2012.

Adrian Wilkinson is Professor and Director of the Centre for Work, Organisation and Wellbeing at Griffith University, Australia. He holds Visiting Professorships at Loughborough University, Sheffield University and the University of Durham, and is an Academic Fellow at the Centre for International Human Resource Management at the Judge Institute, University of Cambridge. Adrian has written/edited twenty books and over one hundred articles in academic journals .


This book addresses many unanswered questions concerning the nature of NER inside firms and both how these systems work ‘on paper’ and how they evolve and influence companies and employees over time. The quality of the authorship assembled here is second to none. This is a volume that will be used by students and talked about by employment researchers for many years to come. - Rafael Gomez, Associate Professor in Employment Relations and Human Resources, University of Toronto, Canada