In today’s increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas—creating an environment where old alignments and equations will be replaced by a global network of projects and brand equity can evaporate quickly. Scale business relationships or perish is becoming the new mantra.
Written by a team of authors from the world's largest software outsourcer, Web-Based and Traditional Outsourcing explains how to leverage the Web to effectively manage and deploy people, resources, and competencies—regardless of their location. It introduces ground-breaking business models and frameworks that add significant value to outsourcing. This cutting-edge reference:
- Integrates sourcing, acquisition, payment, and sales into a single end-to-end solution
- Addresses outsourced project management, as well as the offer and acceptance of technology services
- Details how to reduce costs and improve delivery times in software projects through reuse
- Explains risk sharing, co-ownership, win-win business approaches, and equity-based contracts
Examining emerging trends and the future of outsourcing, the text provides authoritative insights into what are becoming the new ways of doing business. The authors supply the enterprise-wide vision of corporate capabilities needed to address contemporary outsourcing issues and include helpful tools for evaluating offshore vendors and determining the best location for your infrastructure needs.
Table of Contents
Outsourcing Rudiments. Outsourcing Benefits. To Outsource or Not? What to Outsource? Outsourcing to India. Vendor Selection. Contracts: Types, Pricing Models, and Issues. Operations: Execution, Challenges, Quality, Etc. WEB-BASED OUTSOURCING. Web Outsourcing—Introduction. Web Outsourcing Models and Frameworks. Web Outsourcing Examples. Web Outsourcing: Criteria for Success, Challenges. Web Outsourcing: Advantages. Business-to-Business Payment Systems Online. SLOWDOWN AND OUTSOURCING. The Slowdown Scenario. Business Repositioning in Slowdown. Slowdown—Hiring, Layoffs, and Attrition. OUTSOURCING: FUTURE AND MISCELLANEOUS. Intellectual Property and Data Security. Reflections for the Future. Bibliography. Appendix: Enabling Infrastructure and Components.
Vivek Sharma is a Post graduate in Management with Bachelor’s of Engineering in Computer Science. He has 18 Years of IT consulting experience, primarily with Infosys Technologies Ltd. He has managed consulting assignments across the U.S., the U.K., and Singapore. He is the founder of "Value Adders". He has filed 2 Patents in India, U.S. jointly with co-author Varun. These are discussed as business models in the Chapter – Web Outsourcing Models, Frameworks. He has authored an International Technical paper on "Dataguard" published in 2006 in the International IUOG Journal. He has additionally authored various thought papers for in-house use at Infosys. He has anchored various Corporate & in-house Trainings at Infosys. He has received various Corporate Awards at Infosys.
Varun Sharma is a Post graduate in Management with a Bachelor’s of Engineering in Computer Science. He has over 17 years of IT ITES consulting experience and is the founder of "Infinity Services".He has filed 2 patents in India, U.S. jointly with co-author Vivek. An expert in deploying cross domain knowledge, to drive down Attrition in Call Centers he has applied various innovative solutions and methods including Hypnosis, Autosuggestion/Suggestion techniques for Stress Management. He has analyzed IT/BPO share trends in the stock market using various financial tools. He has anchored various Corporate and in-house Trainings in IT/BPO processes, soft skills, and personality development and has the taken the IELTS exam to augment workshop programs.